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Rated 4.5 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Great Service I have stayed at this hotel for 8 weeks now. It is a great place and the staff is amazing. February 24, 2014
Rated 5.0 out of 5.0 by friendly staff I have stayed at this location twice in the past month and each time it has been a pleasure. The front desk clerk Christine has been especially friendly, as was the breakfast hostess. I can't recall her name- Mary Ann? I was told that during a recent snow storm, quite a few of the staff did not go home for fear they would not be able to return. Rather, they stayed there at the hotel in order to ensure the visiting guests were taken care of. This sort of dedication is rare and ought to be commended in every possible way. February 4, 2014
Rated 5.0 out of 5.0 by Great accommodations New facility great and courteous staff. Came into town on a travel ban thanks to the polar vortex. Everyone on staff was more than helpful and understanding during the emergency situation. They helped us find who was open for dinner and we had a great stay January 12, 2014
Rated 5.0 out of 5.0 by well taken care of The staff was VERY intune to my needs and did everything they could to make my stay a very good one. The weather keep me there longer then I wanted but the staff made my stay a comfortable as possible. January 11, 2014
Rated 5.0 out of 5.0 by Nice Hotel We only stayed one night on our way back east. The staff was very helpful. We found the breakfast to be better than most places that offer complimentary breakfast. We'd stay again. December 24, 2013
Rated 5.0 out of 5.0 by The best Holiday In I ever stayed Great friendly staff with extreme clean room and facility. Will definetly stay at this hotel next and next time I travel to Fremont. December 15, 2013
Rated 1.0 out of 5.0 by Cold Over Priced and my room was 52 degrees, had to ask 3 times get my room changed . Heater only change room temp,52 to 62 in three hour? Heater was turned off at thermostat. December 15, 2013
Rated 3.0 out of 5.0 by average hotel Hotel was average. Front desk personnel did not recognize us as Priority Club members or thank us for staying or being part of the Priority Club. December 4, 2013
Rated 4.0 out of 5.0 by Nice Facility Overall We enjoyed out stay in the Fremont area. The hotel was clean and the staff was very friendly and helpful. The breakfast was fine. Our only cons would be that we wish the pool area had a whirlpool in addition to the pool and that we did not find the mattresses comfortable for a good night's sleep. December 3, 2013
Rated 5.0 out of 5.0 by best ever One of the best Holiday Inn Express places we have ever stayed at! November 29, 2013
Rated 4.0 out of 5.0 by pleasant surprise we were stuck on the road coming from penn to illinois in a white out and had to stop over for a night. we were so happy to find a room and in a place that was so nice. thanks November 27, 2013
Rated 5.0 out of 5.0 by Weekend in Fremont This place was AWESOME! Super clean! Staff was friendly and very helpful! Pool was very nice and clean! I will be staying there on my next visit! November 21, 2013
Rated 5.0 out of 5.0 by High Recommendations! I travel a lot for business and have stayed at some really great 5 star hotel properties, and this hotel for the price, cleanliness, staff and overall experience gets a 5 star recommendation at a great budget price!! The staff was extremely accommodating, the rooms were extremely clean, comfortable and decorated very nice! If traveling through Fremont, Ohio this hotel will not let you down!! November 18, 2013
Rated 5.0 out of 5.0 by Great Stay, Great Staff! Hotel was exceptional! The lady who set up the breakfast was the most efficient in all my travels. Hats off to her, she truly is an asset to your establishment. She takes pride in her job and it flows onto your guest :) Morning Manager was very pleasant and desk staff was very helpful. Hotel was very fresh and presented itself well. October 31, 2013
Rated 5.0 out of 5.0 by Comfortable room and great staff I have enjoyed my stay at this hotel for the past month. Rooms are very nice and staff is very helpful. October 29, 2013
Rated 5.0 out of 5.0 by Night managers and breakfast supervisor- OUTSTANDING! It is an easy off,easy on from the tollway. The room was nicely decorated, bed comfortable and clean. The night managers were very efficient and helpful. Most OUTSTANDING and ATTENTIVE was MJ the breakfast manager!! The cinnamon rolls were excellent! We would definitely stay here again. GCLC IL October 24, 2013
Rated 4.0 out of 5.0 by Nice place to stop between east coast and Chicago Stopped here as a more or less half way point on the interstate drive between Baltimore and Chicago. Easy access from I 80, despite road construction (have to be in the right lane for the correct exit until the roadwork is completed.) Very comfortable bed. Clean linen. Clean bath. Even the stairwells are carpeted! Not the usual cement block decor! TV remote worked. Lights worked. No smells. No noise. Poor internet only 1-2mbps. Would need 10 mbps for business use. Average breakfast, but fine for a quick bite before hitting the road. October 23, 2013
Rated 1.0 out of 5.0 by negative surprise The North Fremont looks lovely, however, the attitude of the receptionist was as about as disinterested as one could be. Not a warm welcome. The directions she gave us for the restaurant were so inadequate that we never did find the one she suggested. The room was very cold but warmed nicely. We went to use the pool after going out for dinner. The lights weren't on so I had to go to the desk to have the lights turned on. After a swim we used the towels provided. Not the usual nice towels usually provided at Holiday Inn Express. I turned the heat to "auto" but room got quite cold during the night and even though I got up and turned up the heat it never went on. In the morning I took the thermostat off "auto" and on to "on." We had been traveling for seven days and found the breakfast offered the most spartan of the previous nights. I told the day receptionist that the room had been too cold and had a "ho-hum response. Holiday Inn Express is usually my hotel of choice but North Fremont, as attractive as it is was far from the best Holiday Inn Express. Sorry to be so negative but they need to do better. October 18, 2013
Rated 5.0 out of 5.0 by An Excellent Inn An awesome hotel, convenient, in great shape, very helpful staff. I will stay here again! October 7, 2013
Rated 5.0 out of 5.0 by Convenient to OH Turnpike and Comfortable I selected this hotel for its convenient location off of the Ohio turnpike. Second time staying at this Holiday Inn Express location. I found the room each time to be very clean and very comfortable to stay in. The hotel and rooms have an upscale look in design and furnishings. Large breakfast area with a good selection of offerings. Staff each time has been very friendly and I have been greeted with a smile each time (even when I am arriving after midnight). I look forward to staying here again. October 1, 2013
Rated 5.0 out of 5.0 by Comfortable Rooms, Beautiful New Hotel We stopped at this hotel on the last night of a 2-week road trip. This was the nicest hotel we stayed at. It's a beautiful new hotel, convenient to the highway, nicely decorated throughout, comfortable beds and staff suggested a great local restaurant. Surprisingly they didn't have a hot tub in the pool area and did not have any jacuzzi suites. September 22, 2013
Rated 2.0 out of 5.0 by Decent property but watch out afterward I have stayed at this property many times since it opened. I have had little issues during some of my stays in the past, like the front desk person being rude or mean to myself or my guests, but it has all ended well and I returned to the property for another stay. With my last multiple night stay at this property I had to change the arrival night to the following night due to a delay in our arrival. Everything seemed to be fine during our stay. Now a month later they start charging my credit card for additional nights which I did not stay. I called the property and they told me that I was a no show for the entire stay and that i was charged as part of an effort to clean up old outstanding folios. The response I have received to the issue from the property has been nothing short of awful. After having stayed at this location soo much since they opened even after their rates have more than doubled I have come to have a at least expectation that I will be treated well and spoke to as a paying customer not treated like I came in and trashed the hotel room. I have always been a model hotel guest and business traveler. All I can say at this point is how disappointed I am with this property and the management. After being treated like this they have lost a loyal customer and any recommendation I would have given to anyone else visiting the area. Additionally, on top of the above issue they refused to give me points for the stay and marked the stay as non-qualifing so further bad practices by the management of this property. September 14, 2013
Rated 5.0 out of 5.0 by best motel on interstate staff were very helpful and pleasant and food was excellent. I would reccommend this motel to everyone September 8, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Very clean, friendly staff and comfortable beds….what else can you ask for…..oh and a great breakfast bar, good food not packaged aged food five ***** September 6, 2013
Rated 4.0 out of 5.0 by What a beautiful hotel! This hotel is modern and the rooms are beautiful. Loved the bathroom! The staff is friendly, the room is spacious and very comfortable. The room could have been cleaner, and I could hear the guest above me as they walked around, but otherwise it was quiet. I enjoyed my stay very much and would have loved to have stayed longer. The exercise room and pool area were large and clean. I'd recommend this hotel to anyone. September 5, 2013
Rated 5.0 out of 5.0 by comfortable and new Pleasant and clean, new surroundings.. good breakfast and very friendly competent staff! Large rooms, with refrigerator. September 3, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel My stay here was exceptional. The room was very clean and comfortable. The hotel staff was great. Keep up the good work here. I'm very picky about hotels and I was extremely satisfied with this one! September 3, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn so far If you love the Ohio Heartlands this is the Place to stay !! Surounded by Farms...just perfect for people who want to get away from the crowds. August 29, 2013
Rated 5.0 out of 5.0 by Another Great Stay! This is our second stay at this particular Holiday Inn Express. We choose this hotel because of the proximity to Cedar Point, clealiness, pool (for the kids) and breakfast selection. We will be staying again next year when its time to hit the park again!! August 28, 2013
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