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Rated 4.3 out of 5 by 170 reviewers.
Rated 3.0 out of 5.0 by Renovation in progress, large rooms Hopefully this will be done soon but they looked like they were really doing nice upgrades. Rooms are very large. January 5, 2015
Rated 3.0 out of 5.0 by Under construction and unaware Staff member called to notify us of the lobby construction but filed to mention the entire hotel was being renovated. Rooms were out dated. Would not have stayed here had we known about the actual renovation scope encompassing entire hotel. Will not attend this property for any reason. Bill December 22, 2014
Rated 4.0 out of 5.0 by staff easy to work with during remodeling the hotel lobby during our stay December 22, 2014
Rated 4.0 out of 5.0 by December travel Room good. Breakfast cold. Coffee so-so. Under construction/re-moel: noisy. Parking limited. December 19, 2014
Rated 5.0 out of 5.0 by Great Hotel This hotel was close to great dining and easily accessible. The rooms were very clean and the staff was great. I always love this hotel when I'm in the area. December 19, 2014
Rated 1.0 out of 5.0 by Terrible, overpriced rooms From the moment we got there, things were different than expected. This hotel was under construction. There was dust all over. Our check-in process was made nice and easy by the young lady at the front desk - this was probably the only good thing about this hotel unfortunately. The Room - The room size was decent, no complains here, just the bed needed more pillows perhaps. The bathroom - Bathroom was absolutely terrible. Even motels have better bathrooms than this location of Holiday Inn Express did. There are a lot of changes that need to be done to the bathrooms here. First of all, the floor - grimy and dirty - not clean and white. It also had a weird rigid texture to it. Did not feel classy or elegant - felt like I was staying at a cheap motel. Second thing I noticed which bothered me the most, was that there was no place to put our soaps/shampoos/conditioners. How can a bathroom not have a spot to put soaps and toiletries inside it? That is just terrible engineering. Last thing I was not a fan of, was the actual shower head - it was old and did not have any options to adjust the flow/speed. It was a disappointing shower experience for us. Holiday Inn Express let us down big time. Room Service - When we called to get more toothpaste and an extra towel, we were told to come down and get it as there was no staff available. This was really really disappointing. We paid $122 for one night at this Holiday Inn Express to hear that they can't even deliver a fresh towel to our room? Please tell me one reason why I should have been happy with my stay. Please tell me why you deserved to charge me $122 a night for that room? Please tell me why I should continue to give Holiday Inn Express my valuable business in the future? December 16, 2014
Rated 1.0 out of 5.0 by Construction in progress I have never had an issue with IHG hotels. I should have been advised of the construction underway and that no amenities would be offered. At the very least, breakfast vouchers for the nearby IHOP should have been offered. December 15, 2014
Rated 3.0 out of 5.0 by Over all experience Over all good. Needs to improve Internet access to all floors. Presently under construction, we can understand inconvenience. Hoping to improve some breakfast choices. JRG December 14, 2014
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