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Rated 4.4 out of 5 by 163 reviewers.
Rated 4.0 out of 5.0 by Clean, Relaxing Hotel in a Convenient Area I have stayed at this HIE many times and it is always clean and well-run. Staff is friendly and responsive. The rooms themselves are somewhat sparse but consistent with the brand. Furniture is in decent shape and clean. There is very quick access to numerous dining and shopping options so this place is great for business travel as precious free time is not spent driving all over. September 28, 2014
Rated 5.0 out of 5.0 by wonderful service Only problem was not being able to get in sooner... September 27, 2014
Rated 5.0 out of 5.0 by Excellent Quality for price Stay was very comfortable, quiet room, excellent service.Free breakfast choices were perfect. Easy check in and check out procedures. September 25, 2014
Rated 5.0 out of 5.0 by Great Beds I highly recommend this hotel. The staff is very friendly. The room was clean and the bed was comfortable. September 24, 2014
Rated 5.0 out of 5.0 by quiet comfort excellent hotel; great location which can be easily accessed. Comfortable, quiet and clean accommodations. September 20, 2014
Rated 4.0 out of 5.0 by Nice stopover for a business person in particular, this hotel offers a nice, convenient, clean stopover with what you need -- good lighting at the desk, GREAT Internet with no hassles, a comfy mattress and room darkening. for a truly quiet experience, request a NON Freeway side room -- unless the passing roar won't bother you. oh, and the omelets with a Velveeta-like cheese in them are not to be recommended (where did THAT come from?). stick to cereal or pancakes! September 18, 2014
Rated 5.0 out of 5.0 by Great Hotel The hotel was clean and we had a great stay. The staff was very friendly and the breakfast had a lot of choices. The hot tub jets didn't work very well, but it wasn't a make or break for us to have that working. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good breakfast We usually stay at Holiday Inn Express and this experience surpassed all of them. September 17, 2014
Rated 4.0 out of 5.0 by staff My family and friends had a great experience. The staff is very helpful and courteous. I may never return to Fresno, but I will seek out another Holiday Express in another city. September 16, 2014
Rated 5.0 out of 5.0 by Excellent as always From the time we checked in till we checked out everything was perfect September 16, 2014
Rated 5.0 out of 5.0 by noisy freeway Staff didnt seem to care about my above complaints. September 8, 2014
Rated 5.0 out of 5.0 by Hotel stay This is an excellent choice for business travel. I will stay here again on my next trip to Fresno September 2, 2014
Rated 3.0 out of 5.0 by Average Holiday Inn No wow factor. Breakfast choices are terrible. The outdoor pool was not lit up at night. The pool was not very inviting, entering from parking lot. Beds were comfortable. September 1, 2014
Rated 5.0 out of 5.0 by Comfortable Bed after a Busy Day After a long day of meetings, I really enjoyed coming to my hotel room and making it into my oasis. It was very nice to just have silence and some take out to keep me company. August 31, 2014
Rated 3.0 out of 5.0 by Comfortable bed and good location Good location and nice staff. It's an average hotel but consistant. August 31, 2014
Rated 5.0 out of 5.0 by Great Staff! Had a great night's sleep, just passing through on a long trip. Definitely worth a little more to upgrade to a suite. August 31, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service This is our second stay at this hotel and it won't be our last. The staff and service is outstanding, friendly, helpful. The rooms are so clean and comfortable and the beds are so comfortable I was surprised we slept so good the first time we stayed so that is why we knew that's where we would stay again. Front desk staff are so friendly and knowledgeable with information and suggestions. I had occasion to see a clerk interact with a guest from another country and I felt good and a bit proud and hopefully this family was treated the same wherever they visited on their travels here. August 29, 2014
Rated 5.0 out of 5.0 by Perfect Checkin was perfect. The room was perfect. The wifi was perfect. The pool area was perfect. The breakfast was perfect... We were staying as I needed to have several doctors appointments and a small procedure. The staff made sure that everything on their in assisted us in dealing with the stress and then the recovery and rest we needed. August 27, 2014
Rated 5.0 out of 5.0 by Staff The staff has been outstanding. I had minor issue with plumbing the first day they corrected immediately. I am always greeted when I enter the property and wished a good day when I leave. August 26, 2014
Rated 5.0 out of 5.0 by Perfect Again we needed to be in Fresno for my doctor appointments. We are very glad we stayed again at this facility. It was where we needed to be, but more than that, it was the staff that made the staff perfect for us. Very clean room. Awesome wifi connections. Pool and hot tub was so needed and worked perfectly. And when we discovered I needed to stay over an additional night, they were so helpful to make the extended stay perfect as well. Thanks to the staff at River Park HI for all they do! August 25, 2014
Rated 5.0 out of 5.0 by Fresh guest room. I suffer from allergies. It is always nice to stay in Holiday Inns as the rooms are cleaned with chemicals that do not aggrevate my sinus. Thank you. August 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. I would stay at this hotel again if I was in the area. very comfortable room and breakfast was good August 24, 2014
Rated 4.0 out of 5.0 by good location When we come to fresno we always stay at the Holiday inn express. it's in a very good location right off hwy 41 so it's very easy to get around. the staff is all way's very friendly and helpful .the room's are large and very comfortable and it's very close to the mall's and great place's to eat it's also a place where me and my family feel very safe August 23, 2014
Rated 5.0 out of 5.0 by So far, so good. :-) First experience with HIE was in Minden, NV last Fall. Second experience was in Fresno, CA this August. So far, so good. Will try a third time, the next time I travel and have the choice of a HIE. August 20, 2014
Rated 4.0 out of 5.0 by Good Value, Excellent Service We were immediately recognized as Ambassador Platinum and told we were given an upgraded room. Staff at the front desk were pleasant and professional and since we arrived early, a supervisor with maid service informed us that she would have someone attend to our room right away so we could check in very soon. Our stay was comfortable and pleasant and we will definitely return when we are in this area. August 18, 2014
Rated 4.0 out of 5.0 by Nice place for business travel Nice rooms. Good service. Fast and easy check in and out. A business traveler doesn't need anything more than that. I wish there were more dining choices within walking distance, but that's not the hotels fault. August 15, 2014
Rated 5.0 out of 5.0 by Excellent Service!!! This is probably one of the nicer hotels I have had to privilege to stay at. From the greeting and the counter to the professional staff more than eager to help with questions; not to mention the fantastic Breakfast. You can't beat the price for what you get here. Top notch in every category! August 13, 2014
Rated 5.0 out of 5.0 by Great hotel stay Clean comfortable well appointed rooms, Friendly and helpful staff, good breakfast, love the direct TV access and best of all comfortable beds. August 11, 2014
Rated 3.0 out of 5.0 by Worst Bed Ever This was a rewards program room. My wife and I had reserved two queen beds as I sleep with a breathing machine. When we arrived we were informed that we had been upgraded to a larger suite with a single king sized bed. The room was nice enough but the mattress was shot. The mattress edges turned up and there was a valley in the center of the mattress of 4 to 5 inches below the edges. Just sitting on the edge of the bed was difficult. As we checked out we took the front desk about the deplorable condition of the mattress. We travel frequently as we are retired and have family in Ore and WA. and stay at HIE properties as they normally have better beds. In light of this last stay we may have to reconsider our choices for our next upcoming trip north at Thanksgiving. August 8, 2014
Rated 5.0 out of 5.0 by First time Platinum Status Stay I was treated extremely well, the girl at the front desk was very polite, courteous and professional. I loved my room, I loved the breakfast, I loved the cleanliness and I loved the location. Thank You for such a wonderful stay. Oh, and whoever makes the breakfast in the morning deserves a pat on the back, they were on it. Lots of food and great quality, it was clear whoever makes it cares about the people eating it. I stay at quite a bit of Holiday Inn Express Hotels, at this one the staff makes the stay great. August 8, 2014
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