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Rated 3.9 out of 5 by 39 reviewers.
Rated 3.0 out of 5.0 by No Surprises Holiday Inn Express continues to deliver a consistently great value for me. I spend about 3-4 nights per WEEK on the road all along the west coast, and I choose HIExpress almost exclusively due to the value that they offer. Sure, I'd like to see better fitness equipment and more variety in their free breakfast, but the prices are awesome, the rooms are clean, quiet, and safe, and rarely do I have a problem. February 15, 2014
Rated 5.0 out of 5.0 by Relaxing stay arrived, promptly provisions made. courteous staff, nice and quiet relaxing rest. February 5, 2014
Rated 3.0 out of 5.0 by Just about average in every way. This is your typical HIE. Nothing fancy. Everything was just OK. I've stayed at much nicer HIEs. For a Gold Elite Member, I was surprised they gave me a room with a window facing the loud highway instead of the quieter other side. Not a great part of town, but not horrible. Quick access to HWY is nice. February 3, 2014
Rated 5.0 out of 5.0 by Great Property I stay at a number of HIE locations in our business travels. This location is my favorite. Great staff and they do a great job. Yes, I tell others to stay here as well. February 2, 2014
Rated 4.0 out of 5.0 by Fresno South This is a very nice facility. Free breakfast was always ready on time, fresh, and delicious. Very nice beds and tv. Had a little problem with the air/heat unit but the great staff took care of it. Would definitely recommend and would come again. January 15, 2014
Rated 5.0 out of 5.0 by Great stay, Again! hotel is always up to my standards. staff is friendly and professional. December 26, 2013
Rated 4.0 out of 5.0 by Business Trip I was pleasantly surprised – did not know what to expect due to some reviews I had read but my stay was very comfortable! I do agree that there is a humming noise from the air conditioner units outside but for me it wasn’t a big deal – it didn’t interfere with my sleep – neither did the occasional train that went by. They were quick. I didn’t hear any traffic which was really nice. Great staff – and the whole building smelled “fresh” which is unusual for a hotel LOL. Everything appeared to be clean in the room to the hallways etc. Cons: breakfast was a big disappointment. I did like the pancake maker. It would have been better with fresher food instead of instant eggs, weird bacon and really, really salty gravy. Food was cold and biscuits dried out. I would recommend you examine your breakfast and try to improve that . I stayed for three days and it was the same poor quality each day. Lastly – you really need to add a little table or something in the bathroom – there was NO counter space – hello! Have you ever seen what a woman packs for the bathroom???? There was plenty of room in the bathroom that I had to have a little table of some sort next to the sink or even over against the wall. If I have to return to this location for business – I will consider staying here, but only if my stay is short because I couldn’t handle the bad breakfast and no room in the bathroom for very long. December 24, 2013
Rated 3.0 out of 5.0 by fresno south Hotel location is fantastic for food, lots within walking distance. Housekeeper asked me to leave room, while she cleaned. Not cool at all. I was doing work on my laptop. I was also sick with stomach flu. I was confined to my room for 3 days, unable to work Mon or Tue, and your housekeeper asks me to leave my room. You also need housekeepers that speak some English, I had asked her to clean the bathroom, and leave the bed. She proceeded to strip and make the bed, when I said to leave it alone. December 14, 2013
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