Rated 4.1 out of 5 by 80
Rated 5.0 out of 5.0 great place
this is not the first we stay there. will stay again
September 15, 2014
Rated 5.0 out of 5.0 by Blsgirl restfull stop over
Excellent stop over traveling north from southern California. Quiet, clean, safe, and a nice breakfast before getting back on the road. Very helpful staff
September 13, 2014
Rated 4.0 out of 5.0 by ucsf Breakfast
Quality of breakfast food average; not enough fresh fruits.
September 6, 2014
Rated 5.0 out of 5.0 by ValleyGuy66 Best Staff ever!
Like i mentioned previously the Hotel was really nice. But the Staff were some of the best I have ever seen and dealt with even starting the day before I checked in.
September 2, 2014
Rated 5.0 out of 5.0 by Grandma S 2014 Holiday Inn Express Fresno
Excellent on all counts. Only criticism was that the pool was too cold for me and littlest granddaughter so we just used the spa.
August 30, 2014
Rated 5.0 out of 5.0 by bvscir Relax after a hard day of work!
Excellent accommodations. Attentive and genuine staff.
August 22, 2014
Rated 5.0 out of 5.0 by JR THE STAR Nice place to stay
clean room pleasant staff and good location all made this place a good stay..
August 20, 2014
Rated 5.0 out of 5.0 by Topher1983 Nice pool, quiet comfortable room with good breakfast
-bathroom was clean
-towels for pool
-nice flat screen and many channels
-In n Out Burger walking distance
-nice overnight stay
August 19, 2014
Rated 5.0 out of 5.0 by thebiztraveler Comfortable bed and great service!
I stayed at this location for business travel, I will stay here in the future for personal travel as well. Staff are professional and friendly, great value to cost.
August 19, 2014
Rated 5.0 out of 5.0 by joe9922 good
good clean helpful staff. breakfast food is the same as every other IHG hotel - spend 5 bucks at McDonalds instead.
August 18, 2014
Rated 1.0 out of 5.0 by painfully sore guest Still suffering
When we checked into the room we found the room clean and pleasant. That is the best thing I can say about this experience,
My neck, back, shoulders and hips still ache from attempting to sleep in the bed all night.
August 7, 2014
Rated 5.0 out of 5.0 by stangboyz89 Def worth it.
First time staying in fresno. Not much to do here, but the hotel was friendly and I had a great stay. Nice breakfast and my room was top notch.
July 29, 2014
Rated 5.0 out of 5.0 by ronron67 quick rest stop
this hotel was very easy to get off of from the 99. the person working the front desk was kind enough to let me check in earlier. all in all it was a good, nice hotel.
July 25, 2014
Rated 2.0 out of 5.0 by Ernest123 Platinum
Service and front desk terrible.
No towel in the room
Desk with no chair
July 23, 2014
Rated 5.0 out of 5.0 by Eugene79 Comfortable bed and great breakfast
Our room was very nice and spacious. The bed was excellent. I got a good nights rest and had an excellent breakfast.
The desk manager welcome us in and made us feel very important. He showed us were the elevators were and the easy way to get to our room. Our breakfast consisted of dry cereal and we followed up width hot scramble eggs and excellent mixed fruit.
Excellent coffee and hot tea.
July 22, 2014
Rated 5.0 out of 5.0 by shesha Fresno - Conference
Excellent property, enjoyed the freedom of coming and going with no hindrance. Food was good and always plentiful. Thanks for your service,
July 21, 2014
Rated 5.0 out of 5.0 by TTR-Les My home away from home
I had a very comfortable stay. Starting with check-in in the evening, comfortable room, breakfast was great, parking was convenient and check out was quick. the front desk was helpful with future reservations.
July 18, 2014
Rated 5.0 out of 5.0 by Terri87 Comfortable bed and good pillows
Made reservation online. Very hard to get to the hotel it's on a very busy street. But a lot of restaurants that are walking distance. Even though its next to the freeway, could not hear the traffic in our room. Liked the pool area and loved the breakfast they offered.
July 16, 2014
Rated 2.0 out of 5.0 by Arevir Quiet and clean room
The room is spacious, clean and quiet even beside a highway 99. The only thing I have a problem with is the front desk staff which is not very professional at all. When I checked out the lady at the front desk which I didn't know by name is so gracious and very friendly. I asked her for my stay receipt and she didn't have it at that time and since I was on my way out I just asked her to email the receipt after I gave her my email address.
After a week no receipt came into my email so I called the reception desk and asked again to email to me. Nothing happened after a day or so.
I called back again and asked for the receipt and once again I was promised that I would get it in the next 5 to 10 minutes.
My final call was when I asked to speak with the hotel manager which she didn't do but rather asked me not to shout on the phone.
I did shout at one time since being a member of holiday inn for a lot of years I shouldn't be asking for a simple stay receipt for a week. Plain and simple. Holiday Inn has a reputation of giving receipts even before you wake up in the morning by sliding it under your room door.
Finally I got the receipt on July 10th after checking out on July 3rd.
This is not the kind of service I should be getting from Holiday Inn. The staff is very unprofessional and may need to be trained more to give professional customer service to their hotel guests.
That is the only disappointment I had with the stay and the gym which is so small and not enough equipment. No dumb bells or barbells nor weight machines.
July 13, 2014
Rated 5.0 out of 5.0 by Blacksnake Very clean appears brand new even if it wasnt, nice staff
As always HI Express was clean, staff was friendly, rooms were very nice and over all very nice experience
July 2, 2014
Rated 5.0 out of 5.0 by jetsetter92 Great service and very clean and comfortable!
Highly recommend staying here. Had a great stay and the guest service associates were very helpful and kind! Everything was very clean and nice and the beds were comfortable, slept well!
July 1, 2014
Rated 4.0 out of 5.0 by sumnerson Very nice hotel choice for Fresno
Overall, rated the stay as good. Only a few things took the rating down from Excellent. The bed was a bit hard for my comfort, as I'm used to a variable-inflation type mattress. For people who like a harder bed, it would probably be excellent. The only other thing was that the remote air conditioning control was a bit querky. I would suggest that a set of instructions should be included in the room service guide. For local fast food choices, there are several within walking distance. If you want someplace a bit nicer, driving a few minutes into Fresno will be required. Although I had a third floor room facing the highway, the room was very well sound-proofed, and never really heard the highway, even at night.
July 1, 2014
Rated 2.0 out of 5.0 by cherishedtiger Not the best and not the worst
Lots of noise from surrounding areas. You can hear everything going on outside your room and in adjoining rooms especially those above you. Unless you like very soft squishy pillows bring your own. Breakfast is available, but it wasn't that appetizing.
Your view choices are either the freeway, or a junk yard. Lots of fast food within walking distance, inn
June 30, 2014
Rated 3.0 out of 5.0 by Pete211 Okay
Hotel was just okay. Had a room very close to the freeway which was noisy most of the time. Breakfast room doors were closed rigth up until serving time, could not even get a cup of early.
June 30, 2014
Rated 5.0 out of 5.0 by wedding blues NIce hotel, Friendly staff
was located right off the highway, and close to fastfood places. the hotel is well kept and maintained. I was greeted by a young women who was very helpful throughout my stay with directions to places in fresno since I wasnt from around here, defininitly will come back to this hotel again. At first I was concerned about freeway noise but honestly didnt even noticed. although the ac unit had complicated controls but a staff member came up and showed me and it worked fine because it was a 100 plus degrees outside. Thanks fresno holiday inn express :)
June 25, 2014
Rated 5.0 out of 5.0 by jasD87 Great stay and good value.
Had a great stay at this hotel, the staff was nice and the breakfast was also good!
June 24, 2014
Rated 5.0 out of 5.0 by Mrs. Jorden-Glenn Great Service
I have been staying at this hotel every few months and it's great. I love their late check-out policy.
June 20, 2014
Rated 5.0 out of 5.0 by Naw its ok Great Stay
Fit my business needs, good breakfast, nice clean rooms. Lots of food places to chose from within walking distance great access to Hwy 99.
June 19, 2014
Rated 5.0 out of 5.0 by cjw55 Great experience at HI Express
Comfortable room environment, quiet, and great breakfast.
June 12, 2014
Rated 4.0 out of 5.0 by Cobra268 Nice looking rooms and clean
stay was decent and is one of the nicer hotels in area
June 10, 2014