Rated 3.9 out of 5 by 39
Rated 4.0 out of 5.0 by Papadawg Still best location in Fresno
I have stayed in several other locations in Fresno and this one is still my favorite. Near downtown yet far enough away and freeway access is great. Food locations for a quick bite are within walking distance.
December 7, 2013
Rated 4.0 out of 5.0 by tntxprt Quiet, Comfortable, Cozy
This was a new, clean, spacious Holiday Inn.
Hot Tub was cooking hot - perfect for the cool evening.
Wish the pool had been heated . . .
Good breakfast with plenty of choices.
Room was spacious, clean, quiet, well kept, and a VERY nice bathroom.
December 4, 2013
Rated 5.0 out of 5.0 by TariM Great Hotel for a Group
We were with a band group. The staff went out of their way to make our stay a fabulous one! They were extremely helpful, getting us anything we needed, assisting with a b-day celebration for one of our kids, and went out of their way to assist with a food allergy. I would stay here again in a heartbeat!!
November 27, 2013
Rated 4.0 out of 5.0 by MD11Mike One of the better ones.
Nice clean hotel with helpful staff, very nice room and one of the better breakfasts I've seen in this type of establishment. The only negative is probably just part of the world today, but as much as I enjoy HIE properties, I think they are a little expensive for what you get.
November 19, 2013
Rated 5.0 out of 5.0 by Wreck Great truck parking out back and lots of fast food close by
only thing that was missing would be guest laundry.when in Fresno I will stay again
October 8, 2013
Rated 5.0 out of 5.0 by travelor66 Staff is always so accomodating and helpful. In 3 years, I've always been treated properly and they never fail to help.
Front desk staff are always properly trained. Smiling and welcoming. After long days, they make you feel very much "at home". Particular nod should go to the lady who works the breakfast buffet. Always smiling and works very hard to keep the area clean and well stocked. Super people. Rooms are always cleaned impeccably. The Manager, JT, is 100% customer oriented and a true professional. The overall staff makes my stays comfortable and I look forward to being there. I wouldn't stay anywhere else in Fresno. Thanks for giving me the opportunity to express my feelings. Great job!
September 30, 2013
Rated 5.0 out of 5.0 by Tandrag Great Hotel and Staff
The staff is always willing to go over and above to make you feel at home
September 27, 2013
Rated 4.0 out of 5.0 by Shawdog Noisy air conditioner
My visit was on a 93-degree day in Fresno, and I was glad to have good air conditioning in my room. After photographing a high school football game in the evening, I was pretty exhausted and after a shower, I fell into bed. But the a/c's fan was so loud that I needed my earplugs to get any sleep. Like many hotels, this one had one of those high-tech thermostat that (despite being an engineer) I had trouble figuring out. Much too much effort is being given to keeping down the electric bill and not enough on customer satisfaction.
It was a shame that a really nice room was so noisy.
September 24, 2013
Rated 5.0 out of 5.0 by Donovan007 As good as it gets
This location is still fairly new and the service top notch. Much nicer than some of the other older hotels in Fresno itself.
September 23, 2013
Rated 5.0 out of 5.0 by USA2013 Aussies In Fresno
We were looking for something handy between San Fran and Vegas. This ended up being an absolutely perfect choice!
September 15, 2013
Rated 4.0 out of 5.0 by FloristAlice On par with HIE Hotels
Arrived to this location very late on the first day of a road trip. Front desk clerk was friendly and the room was in order. Breakfast was good and the room was comfortable. This is a non-smoking hotel but our floor smelled like a skunk.....pot central. Not the fault of the hotel but the room and hall were filled with it in the morning. Let the front desk know and checked out. Overall good stay but not crazy about the pot smoke.
September 4, 2013
Rated 4.0 out of 5.0 by vickerman Great parking for Trucks
This place had a wonderful large area for Big Rig parking which made it that much easier for parking in town
August 29, 2013
Rated 5.0 out of 5.0 by LazyTraveler 2nd time around.
stayed at the property ones before and had a great experience again. will continue to stay here. staff is awesome and facility is well kept and conveneintly located close to the freeway and lots of fast food joints with in walking distance.
August 28, 2013
Rated 2.0 out of 5.0 by Josieb2013 Lied by Holiday Inn Express
I was over charged three times on my card and the customer service was very bad the front desk guy said there were no rooms when i walked inn and i called the hotel then they did have rooms the front desk guy was rude and there were very weird people outside in back smoking and they were staying there yet i was treated bad. I don't recommend this hotel the manger was rude too.
August 13, 2013
Rated 1.0 out of 5.0 by mopar Filthy bathroom
I had a bad experience here, first, I am a platinum member with hundreds of thousands of points and they were giving me a hassle about wanting to stay there for 2 weeks due to being sold out the next weekend which was seven days away. I reminded him that I was platinum and I'm supposed to be virtually guaranteed a room as long as I book 72 hours in advance. He said he didn't know anything about that, and that he would have to ask his manager. HELLO? are you new?
Anyway it turned out to be a non-issue because when I went to take a shower in the morning there was a nasty dirty towel on the shower curtain. So I wondered...is this from the last guest or did the cleaning lady leave it?...either way it is unacceptable and I moved to a different hotel.
On top of everything, they had no laundry facilities so he sent me to some laundry-mat in the hood where you get harassed for change. STAY AWAY from this place!
July 27, 2013
Rated 1.0 out of 5.0 by FableMom Best breakfast on trip
We were pleasantly surprised to find the variety of items available for breakfast--didn't know folks in California would appreciate sausage gravy on pancakes or biscuits! Nice.
July 19, 2013
Rated 4.0 out of 5.0 by WisconsinTraveler A Short Stay
An excellent property, the only negative was the noise on the highway side of the hotel..
July 14, 2013
Rated 4.0 out of 5.0 by Wright Friendly staff and comfortable rooms
The staff at Fresno South Holiday Inn Express are friendly and efficient. The hotel is clean and well kept with modern bathrooms.
June 14, 2013
Rated 5.0 out of 5.0 by Tandrag great people
everyone was good no complaint very polite I will go back and recommend it to all my friends.
June 4, 2013
Rated 5.0 out of 5.0 by LazyTraveler Nice hotel and convenient
The rooms were nice and clean, looked fairly new. The staff was nice and friendly. Definitely will stay again on our way back from north.
May 28, 2013
Rated 4.0 out of 5.0 by travelinguswest Good experience
My wife and I stayed for two nights, the room was as expected - clean, quiet. The staff was very friendly and helpful. Breakfast was good - including scrambled eggs, bacon, joghurt, fresh fruit etc. The second night was quite loud, due to a large meeting of bikers that stayed partly in this hotel, who kept revving their machines all night and played theirs music very loud on the parking lot in front of the hotel. Since this is not the fault of Holiday Inn, I can recommend this place.
May 10, 2013
Rated 4.0 out of 5.0 by KTfromWA Could use a good cleaning
While our stay was fine, quiet hotel, comfortable beds, good night's sleep, the hotel, especially carpets and furniture, could use a good cleaning. Lots of stains on carpets, furniture, hallway floors, elevator floor. Breakfast was standard for this chain of hotels, nothing special. If they did a good overall, deep cleaning, we would consider staying there again.
May 5, 2013
Rated 3.0 out of 5.0 by Craig60 Breakfast
This is the only Holiday Inn Express, and perhaps the only hotel that I've ever seen that only provides plain Oatmeal. I normally eat Oatmeal for breakfast and always choose a flavored variety. Some hotels offer plain Oatmeal but always offer brown sugar, cinnamon, raisins, etc. to make it palatable. Not this Holiday Inn Express. Only plain Oatmeal, nothing to put on it and they charge more than other Holiday Inn Express hotels. Not sure I understand.
March 6, 2013
Rated 1.0 out of 5.0 by theonlylisanne Our trip home
We love the Holiday Inn. We stay at the Holiday Inn Express anytime we travel and always have a good experience.....except for this stay. I woke to the smell of wood smoke pouring into our room from the heater, The smell was so strong it burned my throat. My children and I have horrible allergies to any kind of smoke. It was too cold to turn the heater off and since it was already 5 am, I just woke my family and said "we have to get out of here". When I stopped at the desk to check out, I told the gentleman at the desk what had happened and that we didn't even get to take a shower or enjoy the breakfast. He said he would have the manager call me and refund a portion of my money. Needless to say, I never heard from anyone. I'm sure they thought once we were gone.....it didn't matter. Sad that we had this experience, since we are priority members and brag on Holiday Inn express to everyone we know. Now this one will be the exception to the rule...
January 18, 2013
Rated 4.0 out of 5.0 by RichardP Don't get a room facing the Interstate.
This hotel was an average Holiday Inn Express. Would have been nice to have been given an Upgrade, but this was not done. I had read the reviews, so I knew to ask for a room away from the noise of the highway. I was shocked that they did not have a washer and dryer for guests to use. Most Holiday Inn Express do.
January 6, 2013
Rated 5.0 out of 5.0 by BERTI GREAT SERVICE GREAT FOOD GREAT STAFF.
EVERYTIME AM IN FRESNO I STAY HERE. I TRAVELTO FRESNO ALEAST TWICE EVERY 3 MONTHS AND CHOICE OF HOTEL IS THIS ONE EVERYTHING IS GREAT FOOD is amsome BUT THE RATE IS A LITLEBITE OVER PRICE BUT EVERTHING ELSE IS GREAT KEEP UP THE GREAT SERVICE AND AMENITIES. execlent front desk staff and housekeeping staff have your rooms very clean.
December 16, 2012
Rated 5.0 out of 5.0 by Vertramper Great Hotel
Your in a new territory for me so its nice to feel at home on the road.
November 24, 2012
Rated 3.0 out of 5.0 by PeterL720 Nice property, below average service
The property looks brand new. Very clean interiors and comfortable beds. However, I have been a long time platinum member and I booked this room weeks in advance. When I checked in, they did not address me as a platinum member, nor did I get the usual upgrade. I asked for a blanket and the person at the front desk told me to come down and get it myself.
November 23, 2012
Rated 4.0 out of 5.0 by Azblondie3110 Great experience
We were in town for 3 days. Property was nice, rooms seemed to have been recently remodeled. Staff was great. Didn't recognize me as a priority club member, even though I was staying using points.
November 10, 2012
Rated 2.0 out of 5.0 by Aquapca Don't get a room on the West
Many hotels have freeway noise, we had the room on the northwest corner and the freeway noise was intolerable. I was unable to sleep for 3 days and with the room size i needed and a full booking we couldn't get to the east side of the property. I hope to never have to stay there again. And if I do it will only be on the east side.
November 5, 2012