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Rated 4.1 out of 5 by 90 reviewers.
Rated 4.0 out of 5.0 by Comfortable Enjoyed my stay here. The room was very clean and comfortable. The area isn't the greatest but once you're inside the hotel, it's like you are in another world. October 22, 2014
Rated 3.0 out of 5.0 by too noisy Hotel is close to interstate; you hear cars and trucks all night long. Our room was over hotel entrance where cigarette smokers sat and had a late conversation. Cooling system has very loud fan noise; worse than other HI express hotels. October 19, 2014
Rated 5.0 out of 5.0 by Great Place Enjoyed stay here and had a great nights sleep. Very clean and comfortable October 15, 2014
Rated 5.0 out of 5.0 by Service Great The customer service from the lady Tania was Great she resolve the problem that I was having timely, gracefully and professionally. She should be rewarded for such awesome service that she provided as for the guy Bobby he has poor customer service skills unprofessional and he needs retraining.... October 8, 2014
Rated 5.0 out of 5.0 by Business travel to Fresno This was my first visit to Fresno and I made a reservation closest to the location of my next morning business meeting without knowing the area. Although the hotel is just off the 99 and not near town, it was perfect for where I needed to be in the morning. The hotel was very clean, comfortable, and the staff was welcoming and friendly. I slept very well. The morning breakfast was perfect. Check-out was quick and easy. October 7, 2014
Rated 4.0 out of 5.0 by Diamond in the Rough Sketchy neighborhood is what hides this splendid gem. Nice lobby and common areas and tastefully appointed rooms. Great hotels. Convenient location. Check it out and be treated by a great st aff. October 7, 2014
Rated 3.0 out of 5.0 by Great location, poor internet connection We stayed in this hotel on the way to Yosemite, it is a great location, In-and-out is just right next to it. while we were checking in, there were six bikers from Germany (I guess), check in was a challenge. After we checked in, I tried to connect to internet and the connection was very very poor, I could not perfrom any work at all. I was very disappointed. October 1, 2014
Rated 3.0 out of 5.0 by Great location, poor internet connection We stayed in this hotel on the way to Yosemite, it is a great location, In-and-out is just right next to it. while we were checking in, there were six bikers from Germany (I guess), check in was a challenge. After we checked in, I tried to connect to internet and the connection was very very poor, I could not perfrom any work at all. I was very disappointed. October 1, 2014
Rated 5.0 out of 5.0 by Great Service Nice Holiday Inn with Great/Friendly Customer Service! September 22, 2014
Rated 5.0 out of 5.0 by Convenient location Hotel is convenient to airport. Did day trip to Kings Canyon and Sequoia National Parks before moving on to Yosemite. Fresh fruit stands in the nearby agricultural fields. Enjoy the fresh picked produce ! September 16, 2014
Rated 5.0 out of 5.0 great place this is not the first we stay there. will stay again September 15, 2014
Rated 5.0 out of 5.0 by restfull stop over Excellent stop over traveling north from southern California. Quiet, clean, safe, and a nice breakfast before getting back on the road. Very helpful staff September 13, 2014
Rated 4.0 out of 5.0 by Breakfast Quality of breakfast food average; not enough fresh fruits. September 6, 2014
Rated 5.0 out of 5.0 by Best Staff ever! Like i mentioned previously the Hotel was really nice. But the Staff were some of the best I have ever seen and dealt with even starting the day before I checked in. September 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Fresno Excellent on all counts. Only criticism was that the pool was too cold for me and littlest granddaughter so we just used the spa. August 30, 2014
Rated 5.0 out of 5.0 by Relax after a hard day of work! Excellent accommodations. Attentive and genuine staff. August 22, 2014
Rated 5.0 out of 5.0 by Nice place to stay clean room pleasant staff and good location all made this place a good stay.. August 20, 2014
Rated 5.0 out of 5.0 by Nice pool, quiet comfortable room with good breakfast -clean -nice pool -ice -bathroom was clean -towels for pool -nice flat screen and many channels -yummy breakfast -In n Out Burger walking distance -nice overnight stay August 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service! I stayed at this location for business travel, I will stay here in the future for personal travel as well. Staff are professional and friendly, great value to cost. August 19, 2014
Rated 5.0 out of 5.0 by good good clean helpful staff. breakfast food is the same as every other IHG hotel - spend 5 bucks at McDonalds instead. August 18, 2014
Rated 1.0 out of 5.0 by Still suffering When we checked into the room we found the room clean and pleasant. That is the best thing I can say about this experience, My neck, back, shoulders and hips still ache from attempting to sleep in the bed all night. August 7, 2014
Rated 5.0 out of 5.0 by Def worth it. First time staying in fresno. Not much to do here, but the hotel was friendly and I had a great stay. Nice breakfast and my room was top notch. July 29, 2014
Rated 5.0 out of 5.0 by quick rest stop this hotel was very easy to get off of from the 99. the person working the front desk was kind enough to let me check in earlier. all in all it was a good, nice hotel. July 25, 2014
Rated 2.0 out of 5.0 by Platinum Service and front desk terrible. No towel in the room Desk with no chair No iron-table July 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast Our room was very nice and spacious. The bed was excellent. I got a good nights rest and had an excellent breakfast. The desk manager welcome us in and made us feel very important. He showed us were the elevators were and the easy way to get to our room. Our breakfast consisted of dry cereal and we followed up width hot scramble eggs and excellent mixed fruit. Excellent coffee and hot tea. July 22, 2014
Rated 5.0 out of 5.0 by Fresno - Conference Excellent property, enjoyed the freedom of coming and going with no hindrance. Food was good and always plentiful. Thanks for your service, July 21, 2014
Rated 5.0 out of 5.0 by My home away from home I had a very comfortable stay. Starting with check-in in the evening, comfortable room, breakfast was great, parking was convenient and check out was quick. the front desk was helpful with future reservations. July 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good pillows Made reservation online. Very hard to get to the hotel it's on a very busy street. But a lot of restaurants that are walking distance. Even though its next to the freeway, could not hear the traffic in our room. Liked the pool area and loved the breakfast they offered. July 16, 2014
Rated 2.0 out of 5.0 by Quiet and clean room The room is spacious, clean and quiet even beside a highway 99. The only thing I have a problem with is the front desk staff which is not very professional at all. When I checked out the lady at the front desk which I didn't know by name is so gracious and very friendly. I asked her for my stay receipt and she didn't have it at that time and since I was on my way out I just asked her to email the receipt after I gave her my email address. After a week no receipt came into my email so I called the reception desk and asked again to email to me. Nothing happened after a day or so. I called back again and asked for the receipt and once again I was promised that I would get it in the next 5 to 10 minutes. My final call was when I asked to speak with the hotel manager which she didn't do but rather asked me not to shout on the phone. I did shout at one time since being a member of holiday inn for a lot of years I shouldn't be asking for a simple stay receipt for a week. Plain and simple. Holiday Inn has a reputation of giving receipts even before you wake up in the morning by sliding it under your room door. Finally I got the receipt on July 10th after checking out on July 3rd. This is not the kind of service I should be getting from Holiday Inn. The staff is very unprofessional and may need to be trained more to give professional customer service to their hotel guests. That is the only disappointment I had with the stay and the gym which is so small and not enough equipment. No dumb bells or barbells nor weight machines. July 13, 2014
Rated 5.0 out of 5.0 by Very clean appears brand new even if it wasnt, nice staff As always HI Express was clean, staff was friendly, rooms were very nice and over all very nice experience July 2, 2014
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