Rated 3.7 out of 5 by 130
Rated 5.0 out of 5.0 by DBR72 Comfortable beds and great service, we especially like being shuttled to the airport when needed.
We always stay at this hotel when we travel. They shuttle us to the airport and we can leave our vehicle on their property for a low cost. Their indoor pool is excellent and their rooms are always very clean.
June 24, 2014
Rated 5.0 out of 5.0 by Sue Bee Honey Business Luncheon
Hannah, Mario and Allen in the Sales Department are great to work with and made everything run smoothly. They were very attentive to every need and were always accessible. I worry about meeting arrangements at many hotels but not at Holiday Inn Fresno Airport.
June 23, 2014
Rated 1.0 out of 5.0 by thebiztraveler For the money a poor value
This hotel is an older facility. If you do stay here don't stay in th building behind the main building. It's not as comfortable, beds are thinner and cheaper and the pillows lumpyer. For the money stay at a new hotel 1mile away.
June 22, 2014
Rated 5.0 out of 5.0 by currans grandma Pull out bed
We stayed in room 119 and had intended on using the pull out bed from the sofa. The mattress was so bad that it could not be used. This is the only issue that we had we the hotel.
June 16, 2014
Rated 4.0 out of 5.0 by A_Friend Good hotel!
Overall, great stay! Bartenders are great! good personality as well! hotel room was nice, not too big.. not too small. I come from the east cost w/ a different climate, so used to air conditioners cooling a little better, but it was fine! I don't think you'll be disappointed w/ this hotel at all!
June 16, 2014
Rated 5.0 out of 5.0 by JR WFMC Wind & Fire MC Burn Run
We had a large block of rooms again this year. The front desk was very prepared for our arrival. About 50 of us spent the night and left for camp the next morning. The service was outstanding.
The only thing is the beds are a little small. Rooms we very clean and with a little work on the ac control the room cooled off fine........ WE WILL BE BACK NEXT YEAR
June 15, 2014
Rated 2.0 out of 5.0 by FiremanJC Restaurant and Bar service and quality was terrible
A Firefighters Motorcycle Club hosts a benifits ride every year and they choose the Hoilday Inn at the Airport in Fresno as the host Hotel. There are close to 100 people who stay there every year. Being on motorcycles if we choose to have any alcohol the only choice to go elsewhere for dinner and drinks is by cab. We stay there with the anticipation of service in a reasonable amount of time and that the food is of good quality.
My table of 12 people took over 2 hours to get our order in and another 45 mins to get the food, and I am not talking about quality dinners, it was hamburgers and the like. I might also add that there was only two tables of 4 in the restaurant. The bar tender was completely over whelmed as he was by himself. Then the next morning the breakfast Buffett was terrible. Most of the food in the steam trays was empty and the stuff that was there was terrible, to the point of where I gave the plate back and went to the gas station up the street for a power bar.
The management there should up staff for anticipated crowds and make us want to come back. I am recommending to the Club that we move to another facility in Fresno who will demonstrate their desire for our business. A very disappointing experience. I might add that this same thing occurred last year (2013) and we were told that 2014 would be much better. That failed to occur.
June 14, 2014
Rated 5.0 out of 5.0 by CLow21 Great Stay
Quiet, comfortable hotel that is better than advertised. Great location right across the street from the airport.
June 14, 2014
Rated 4.0 out of 5.0 by Dr M. Excellent Hotel for the price and walking distance from airport
I'm not sure why some of the others guests are complaining so much. I had a flight cancelled by American Airlines and they gave us a special "Distressed Passenger" rate without reservations. It was within walking distance of the airport so that was nice.
The rooms weren't quite the equal of some other places I've stayed but they were good and cost less than half as much as some of those other places.
I ate in the restaurant and the meal was good. Some of the other much more expensive hotels don't have a restaurant in them so if you need a late night snack #or drink# or don't feel like going out; you either have to go out or get delivery #or get some really overpriced snacks in their little in-house stores#. I personally value the convenience of hotels with in-house restaurants.
As for the pool, I thought it gave the place a kind of festive atmosphere and I couldn't hear anything in my room. Too bad I didn't have a swimsuit with me. Next time I'm in Fresno I might stay there just so I can use the pool.
My only complaint is that they were doing construction on the ice/vending machine rooms so I had to walk a fair distance to find one that was operational, but I'm sure that was temporary.
June 13, 2014
Rated 2.0 out of 5.0 by Edward635 Restaurant
If you can, find somewhere else to eat. Food was average at best. Service was horrible.
June 13, 2014
Rated 1.0 out of 5.0 by an upset guy Worst Hotel (including Holiday Inn) ever
I travel quite often for business, so is my family for leisure. We've stayed at various hotel brands, including Holiday Inn and Holiday Inn Express. We selected this location because it's close to Fresno Airport and Kings Canyon National Park.
I went to Holiday Inn own website to book our stay, it told me no vacancy on the date I specified, but I was able to book our room on the exact date from other travel website, interesting enough but not a total surprise!
We checked in around 5pm, the front desk clerk gave us a room in a segregated building in the back of the campus. We thought perhaps the main building was fully occupied so we did not question about it. But later on during our stay, we learned from other guests and observed ourselves that the main building was not full. It was just the hotel's simple desire to keep more room available in the main building because the indoor pool. How pathetic and disappointing!
When we entered the back building, we noticed that the security lock on the main entry door was not functioning and the door was just kept open at all time. The problem was absolutely not just happened at our arrival, it appeared and should have been there for long time.
Our room was on second floor and there was no elevator. Lucky we were travelling light as we typically do for vacation.
The guest room appears average with bed made, furniture tidied.
The bathroom was bad, bathtub was extremely old, rusty stains were overwhelming on the drain and shower head. When I took a shower, quickly I noticed that the drain was not functioning properly and standing water was over accumulating in the tub.
The toilet tissue holder was not in place, it was laying on the floor and the toilet tissue was put on top of the water tank. We stayed two nights and the room was serviced during our stay. On the second day when we came back from hiking, the toilet tissue problem was still there, I did myself and put it back in place. What kind of hotel and hotel service was this?
Bottom line, we will not stay in this hotel ever again and will not recommend it to anyone.
On the other hand, we've always liked Holiday Inn and Holiday Inn Express, but not this one at Fresno Airport.
June 9, 2014
Rated 2.0 out of 5.0 by nnaps LOUD ALL NIGHT
We stayed here after I had been at airports and planes all day.
We got in at midnight and in the pool area the party was just beginning. We were to able to get to sleep till after 3 a.m. and we had to be up at 5.
When we checked out we did mention that it was a little loud just to see what they would say. The front desk said "it happens" and that was it.
We turned in our meal voucher and left.
June 3, 2014
Rated 5.0 out of 5.0 by MarkinCT Highly recommend
I enjoyed my stay. Clean, great service, very nice facility, room was very nice, staff was friendly. Very close to Fresno airport.
June 3, 2014
Rated 2.0 out of 5.0 by LeoBx letting the little things go hotel with great staff,
the hotel has a great location and great staff the front desk and the lounge especially, but they don't take care of the little things such as the room had stains all over the carpet, the shower head did not work properly, had to plug the TV in when I got there along with several other lamps as there were not enough outlets, the clock did not work very well you could not set the minutes and it was 12 minutes off, my traveling partner had to work on the toilet in his room to get it from running constantly. My room was an upgrade I got for being Gold status.
June 2, 2014
Rated 5.0 out of 5.0 by stef8766 great stuf and confort
I like this hotel close to the airport, very friendly stuff and relaxing areas.
June 2, 2014
Rated 4.0 out of 5.0 by thissurveyistoolong Good Place to Stay
Bed was comfortable, able to fall asleep quickly once noise died down. Room did not have a mini fridge however, I was a little disappointed.
June 2, 2014
Rated 4.0 out of 5.0 by MeemBell Works for a short no frills stay
Very basic but old hotel. Needs updating and improvement on cleanliness of rooms. A/C was noisy and the walls are thin. The staff was very friendly and there was ease of service. I think this hotel was very nice in its hayday, but like I said, It needs updated.
May 30, 2014
Rated 4.0 out of 5.0 by CMHFAT Convienent
Location, location, location is my top appreciation of this property.
Staff accommodating, service simple and straight forward, appreciate venue
May 25, 2014
Rated 4.0 out of 5.0 by James8 Top Value
The place is in need of rejuvenation, but for a place to sleep in comfort with not a lot of frills, with friendly service, it can't be beat.
May 11, 2014
Rated 5.0 out of 5.0 by CR4545 Great Food & Staff
Shelly, the Chef is awesome... She can whip up a mean pastrami sandwich along with all the original menu items ..
May 11, 2014
Rated 1.0 out of 5.0 by Joeg56 do not stay
My over all experience for this hotel is poor. The hotel rooms are old. Bathrooms are falling apart. Carpets have stains. You can hear right through the walls. The only good thing about this hotel is the Breakfast and Happy hour on Wednesdays.
April 28, 2014
Rated 3.0 out of 5.0 by Slats58 Tired old hotel
This hotel needs to be torn down. Designed with no one in mind and not updated since the 1970's. The pool is inside the atrium, but the atrium is only two stories high so the humidity from the pool just hangs in the air. There is no elevator in the hotel, so if you're on the second floor, lug all that luggage up the stairs. There is ONE ice machine per floor, pack a lunch for your trek across to get ice. My room had a thermostat on the wall that did nothing, no matter how many times you pushed the buttons. I finally figured out that the unit built in to the wall had its own operating panel, so it was either on or off, 'auto' didn't work, the fan ran constantly, AND, the desk was placed conveniently right in front of the unit, so if you wanted to work on your computer, there was no way to divert the air blast, so just turn it off. Slept OK, the pillows were like small marshmallows. don't plan on sleeping in as the airport houses a Navy wing that practices their take offs and landings ALL DAY, rattling the windows and setting off car alarms. In other words, stay somewhere else.
April 2, 2014
Rated 1.0 out of 5.0 by Chuck1975 In need of repair
I had two rooms for myself and a co worker. My co workers toilet backed up. had to change rooms. toilets still was very slow. our rooms had noisy a/c units and floors were dirty. Bed was not comfortable. In the morning my toilet backed up. I feel this place is in dire need of renovations.
March 31, 2014
Rated 5.0 out of 5.0 by JayEW Great hotel at FAT!!!!
Overall, great hotel and staff. Very convenient to Fresno Airport. Starbucks nearby.
March 27, 2014
Rated 4.0 out of 5.0 by atl10 good airport stay
This was a good airport stay when flying out of Fresno. The restaurant seemed like a typical hotel restaurant but was pretty decent
March 19, 2014
Rated 4.0 out of 5.0 by kaycan perfect location
this was the perfect spot for me to relax after a long business day and not worry about being too far from the airport for my flight the next day.
March 16, 2014
Rated 5.0 out of 5.0 by Thojp Great Service!
After my flight was delayed, this was the closets place I could book near the airport. The staff was amazing and friendly! I enjoyed my staff and would definitely stay here again!
March 10, 2014
Rated 5.0 out of 5.0 by VisitorfromNorCal Great Hotel, Great Service, and Impeccably Clean
I just picked this Holiday Inn hotel thinking it was mid-Fresno, and competitively priced. I was pleasantly surprised at what a nice, clean hotel it was. Every staff member I encountered was very pleasant and nice. They were also great at accommodating my request for adjoining rooms.
I will be coming back to this hotel for my future Fresno visits for sure!
February 26, 2014
Rated 2.0 out of 5.0 by ohmy hotel stay
i reserved 2 rooms at this hotel upon arriving i was told one of the room was inside on the 2nd floor ( no elevator) and the other in the adjacent building> I requested both room be together as we were single females traveling on business and did not want to separate into two different areas of hotel especially since both rooms were book under my name together. We were given two rooms in the adjacent location and it was a horrific experience. 1. the rooms were at the entrance on the 1st floor and every time someone entered the building the door made a horrible squeaking sound.. The rooms were designated no smoking but Smelled of smoke. the housekeeper was very nice and came over and sprayed the room with a sweet smell but it still smelled. the walls are paper thin. I could hear the gentlemen conversation in the adjacent room. and the gym is in the adjacent building. needless to say I was not walking from one building to another at night to use the gym. The front desk was nice, but as a practice women should not be placed in that adjacent building when traveling alone.
February 15, 2014
Rated 1.0 out of 5.0 by Disappointed##3 Will not return to this Holiday Inn
Upon check-in I was advised that my credit card would be charged an additional $60 for incidentals. I have never had this happen in the many Holiday Inn's or other Hotels that I have stayed.
The room smelled of body order including the pillows and linen. The bed was uncomfortable. The heating system was noisy waking me when it came on. There was rust in the bath tub towel rack. The toilet did not flush completely.
Overall, a complete disappointment.
I will say this, the staff were friendly.
No response necessary.
February 12, 2014