Rated 4.2 out of 5 by 309
Rated 4.0 out of 5.0 by Drew2020 Staff was great. Only one issue with my stay.
When checking everything went great especially the help I got from Shante' booking my stay. I found one of the a/c units didn't work so I called to put in a ticket for maintenance to come the following day. We left around 6 am to return about 5:30 pm to find they didn't come to fix. When I called the desk they said they had been calling all day and couldn't come into the room without me being there? That was a first for me as I am a platinum elite member? My profile has my cell number so maybe they could have dialed it to let me know. My kids went two days in their room with no a/c.
January 28, 2016
Rated 5.0 out of 5.0 by G Shelton Great Stay
In Frisco for Business Conference. Excellent accommodations and close to conference center.
January 26, 2016
Rated 2.0 out of 5.0 by S_in_Texas Not a bad choice...might look elsewhere
This a beautiful property, probably one of nicest Holiday Inn Express hotels I've stayed. The staff are all very friendly and pleasant. I love going to breakfast because the breakfast attendant is always smiling and greets each guest warmly and sincerely.
Two big issues for me. The mattresses are very firm so I didn't sleep. The other issue I had was the WiFi was almost useless. To work I had to tether to my phone so I could get a stable internet connection. I had no problems connecting my laptop to the hotel WiFi. The problem was either speed or just plain not working.
I did have an ok visit but the next time I am in the area I may look for something else.
January 22, 2016
Rated 4.0 out of 5.0 by FCS Fan Poor WiFi
Pros: Hotel was clean and in good condition. Location was perfect for our needs.
Cons: WiFi in our room was slow or didn't work at all throughout our two night stay. Also, I have yet to receive the Welcome Bonus Points that was offered by the front desk staff at check-in.
January 21, 2016
Rated 5.0 out of 5.0 by RdRunR Good value
Convenient location. Large clean rooms. Helpful staff.
January 16, 2016
Rated 5.0 out of 5.0 by Bird dog 1 500 points
I generally get 500 points for my stays. Wondering if this happened
January 14, 2016
Rated 4.0 out of 5.0 by J. Charles Room rates
Excessive room rate during my stay (only two nights), even though it was at a time (during the NCAA championship game), the rate was "out of sight:, in my opinion.
January 12, 2016
Rated 4.0 out of 5.0 by pac27 Overall great stay
I always stay at a HIExpress hotel. The cleanliness of the room
January 4, 2016