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Rated 4.1 out of 5 by 172 reviewers.
Rated 2.0 out of 5.0 by bed old and fell in holes on bed I have stayed at many of your hotels around this country and others but this one is a little under the weather for comfort. They could use some new staff and some that will listen. When we arrived we were able to look around because no one at front desk. Didn't have a way to ring her or get her attention. She did get us a room on the first floor and we were able to get right in after she arrived to help us. The heater could not be controlled, and finally turned the A/c on in 24 degree weather to get comfortable. pillows were hurting my neck and usually there are different types that you can change till you find one that works. Lots of noise the first night sounded like they were tearing up the floor above us. Back door to outside by room crashed every time someone entered. Ask to look into the problem they never did. Dirty hallway floors and other things that were not in order. It was usable but not the Normal Holiday Inn Express that we are use to. January 9, 2015
Rated 4.0 out of 5.0 by Nice hotel and clean rooms Clean hotel and clean rooms in nice area. Wireless internet is terrible, smartphone and laptop could not keep a connection. January 5, 2015
Rated 5.0 out of 5.0 by Great room and service The room was very clean and the bed and pillows were very comfy that I just wanted to stay in and relax. Good hotel to stay at. December 29, 2014
Rated 5.0 out of 5.0 by Great Christmas This was our second time to stay at HIE Frisco. We stayed 3 nights as we were in town for Christmas. Just like our first stay, everything was wonderful. The staff was friendly and assisted with special needs that arose. We highly recommend this HIE to others. December 29, 2014
Rated 5.0 out of 5.0 by Christmas stay The staff at this location are super, I would recommend this location to everyone. The breakfast eggs I think they were to be omletts, but I had no idea what was inside of them, tasted pretty bad to me and there was no reqular sausage only turkey sausage plus the bacon was crisp like I like it, but it had no flavor. But I guess I should not complain since it was free. My bad Tom & Linda December 25, 2014
Rated 5.0 out of 5.0 by Very Comfortable Property Hotel staff is always friendly and helpful for the entire stay. Room is quiet and comfortable and easy access to many other restaurants and shopping in the area. December 22, 2014
Rated 5.0 out of 5.0 by Great stay solution in Frisco New hotel, ample parking, big and clean rooms, quiet and relaxing stay. Located close to downtown Frisco, in walking distance from the Stonebriar Mall. December 21, 2014
Rated 5.0 out of 5.0 by Awesome I generally stay at Holiday Inns when I travel. This is by far one of the best. Driving distance to everything I would need, but far enough away to not feel like you're in the middle of it all. December 19, 2014
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