Rated 4.2 out of 5 by 312
Rated 4.0 out of 5.0 by Top-Fin Tom Attractive Venue in a Great Location
This hotel has a modern, well-maintained decor throughout the lobby, common areas and guest rooms. Bed and bath were all anyone could ask for. My only disappointment was the poor quality of the food that was served at breakfast.
February 9, 2016
Rated 5.0 out of 5.0 by SRN@FRISCO Comfortable stay with full value for money experience
I stayed here for a period of two weeks and am very happy that i chose Holiday Inn express.They have a very friendly and responsible staff over there.Room comfort also was very good.Breakfast options are nice but turned out a bit repetitive.Loved the biscuits they served in particular.
The only thing i didn't like during my stay was the WIfi quality over there.Speeds were very less that is a shame for broadband services.Also the connection used to reset on its own every now and then irritating me.This is one thing which i would suggest the management to look into.
I was also amazed to the fact that the front office staff are not provided with a chair to sit on.Standing for all the duty time seems bit odd to me and would request the management to provide the staff chairs to sit on while on duty.
Wrapping up,I liked the stay over here & would definitely be choosing Holiday Inn Express next time i am in Frisco.
February 8, 2016
Rated 5.0 out of 5.0 by Sandra514 Great breakfast and very comfortable pillows and bed
Overall my stay was great.
I would like to have a happy hour or bar area offered in the evening.
The bed was amazing and the breakfast had a very good variety of food.
February 4, 2016
Rated 4.0 out of 5.0 by Drew2020 Staff was great. Only one issue with my stay.
When checking everything went great especially the help I got from Shante' booking my stay. I found one of the a/c units didn't work so I called to put in a ticket for maintenance to come the following day. We left around 6 am to return about 5:30 pm to find they didn't come to fix. When I called the desk they said they had been calling all day and couldn't come into the room without me being there? That was a first for me as I am a platinum elite member? My profile has my cell number so maybe they could have dialed it to let me know. My kids went two days in their room with no a/c.
January 28, 2016
Rated 5.0 out of 5.0 by G Shelton Great Stay
In Frisco for Business Conference. Excellent accommodations and close to conference center.
January 26, 2016
Rated 2.0 out of 5.0 by S_in_Texas Not a bad choice...might look elsewhere
This a beautiful property, probably one of nicest Holiday Inn Express hotels I've stayed. The staff are all very friendly and pleasant. I love going to breakfast because the breakfast attendant is always smiling and greets each guest warmly and sincerely.
Two big issues for me. The mattresses are very firm so I didn't sleep. The other issue I had was the WiFi was almost useless. To work I had to tether to my phone so I could get a stable internet connection. I had no problems connecting my laptop to the hotel WiFi. The problem was either speed or just plain not working.
I did have an ok visit but the next time I am in the area I may look for something else.
January 22, 2016
Rated 4.0 out of 5.0 by FCS Fan Poor WiFi
Pros: Hotel was clean and in good condition. Location was perfect for our needs.
Cons: WiFi in our room was slow or didn't work at all throughout our two night stay. Also, I have yet to receive the Welcome Bonus Points that was offered by the front desk staff at check-in.
January 21, 2016
Rated 5.0 out of 5.0 by RdRunR Good value
Convenient location. Large clean rooms. Helpful staff.
January 16, 2016