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Rated 3.7 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by platinum We had a lovely and most comfortable room. Bed was perfect. January 25, 2015
Rated 5.0 out of 5.0 by Enjoyabl stay My Husband and I stayed at the HIE. We were there for a funeral alone with other family members. Ever experience was excellent.. We have no complaints. The food was great, especially the cinnamon rolls. The staff was very friendly and helpful. The room was clean and we both rested well. January 21, 2015
Rated 2.0 out of 5.0 by Friendly Staff, excellent food, Poor Room Quality and Cleanliness My room experience was poor with initially being moved to another room as the first room had drawers hanging out and a toiled in a constant flush. In the second room the floor was questionable with a couple hairs on the floor and the trash wasn't empty. This toilet also was in a constant run but not heard with the door shut. The room itself needs updated, but the bed was comfortable. However, the staff was exceptionally friendly and accommodating and the food was the best I've had at a Holiday Inn Express. January 6, 2015
Rated 4.0 out of 5.0 by Comfortable, great value but a bit dated The hotel was safe, clean and comfortable. It was a great value for the price that we paid. The staff at this location were extremely friendly and professional. The hotel is not the newest around and could stand to have the rooms "refreshed", otherwise, great stay! January 4, 2015
Rated 4.0 out of 5.0 by would stay there again We stayed at this location on our way to New Orleans. Everything was great except our room was located right next door to the fitness room. Someone started running on the treadmill at 5:30am and they might as well been in the room with us. I suggest the hotel may want to consider sound proofing that wall. Other then that, no complaints. Would stay there again but just a different room. January 3, 2015
Rated 4.0 out of 5.0 by Nice staff, dated facility The facility needs an upgrade. The hair dryer was broken, falling off wall, the tile around the tub was cracked, the tub was an outdated whirlpool type tub, the room smelled of deodorizer and was very dated. the staff was very pleasant, though I had to ask for my upgrade. the breakfast was adequate and hot and the staff was very nice and helpful. I'd recommend a complete update of this property and would not stay again unless it is update. January 2, 2015
Rated 5.0 out of 5.0 by Great Stay We stopped here on our way to Florida. The hotel was close to many restaurants and quick access to the highway. Clean and comfortable hotel and friendly staff. December 31, 2014
Rated 4.0 out of 5.0 by Needs some work Overall the hotel was pleasant to stay at. A few things that need attention, at least in the room I stayed in. The water dripped constantly in the shower/tub. The noise the dripping water made was very annoying and disturbed sleep. The electrical outlets need attention. I tried to plug something in the outlet by the bed and the whole outlet pushed back into the wall. I tried to unplug something to use another outlet and the whole outlet came out of the wall. I love the shower heads at the HIE hotels, except for this one. I think it had to do more with the water pressure than the shower head. The water either cut me in half or I had to throttle it back to dribble out. I stayed on the 3rd floor and when I stepped out of the elevator I thought I was on a smoking floor. The room smelled like a smoker as well. This is a no smoking property, so I assume the deodorizer used by housekeeping is what smelled like smoke. It was so bad that I went to a nearby store and purchased some air freshener spray. Just a little maintenance and attention to detail would make this property much better. December 29, 2014
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