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Rated 4.6 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by great service Have been staying at this Holiday inn three to four times monthly over the past year. Great serivce and staff. October 13, 2014
Rated 5.0 out of 5.0 by Nice hotel Friendly staff, room was clean upon arrival, all paperwork was ready upon my arrival, check-out was without issue October 13, 2014
Rated 2.0 out of 5.0 by Unfriendly front desk staff.... Stayed three nights, entered and exited through the lobby many times, not once were we greeted or told to have a nice day. Their wasn't any southern hospitality, at this Holiday Inn Express. We stayed on the third floor and every time we got off the elevator we were hit with the stench of stale smoke. It smelled like a bar, instead of a non smoking hotel. We tried to use the computers in the Business Center, to print something, but both computers wouldn't work. Asked for help from the staff, but they too were unsuccessful. As a Platinum Member we try to stay at Holiday Inn Express, when traveling, but will think twice about that, in the Gadsden, AL area. October 11, 2014
Rated 4.0 out of 5.0 by Nice Place Pretty much as expected, very nice atmosphere. desk staff seemed a bit disorganized. No recognition for IHG, not even a bottle of water. Breakfast was as expected. October 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and wonderful staff. The bed was ridiculously comfortable. I do not remember the last time I slept that soundly. The room was spacious and laid out well. The housekeeping staff was very pleasant and always greeted me asking if all was well. I had just a little trouble connecting to the wireless network. The instructions were great once I found them. I really enjoyed my stay overall and the hotel exceeded my expectations. October 9, 2014
Rated 5.0 out of 5.0 by Always frendly here .... Returning guest in Gadsden. By far on of your best Holiday Inn Expresses. Very kind caring employees. Yummy cookies comfortable, safe place to stay. October 8, 2014
Rated 5.0 out of 5.0 by enjoyed the stay Everything was great especially the man at the desk when we checked in. He was friendly and helpful and gave us awesome service. The room was very clean and the bed was very comfortable. October 6, 2014
Rated 4.0 out of 5.0 by Good location and service. Enjoyed my stay. This facility is in a good location and very friendly staff. October 6, 2014
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