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Rated 4.8 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by way to travel My husband and I have stayed at this particular Holiday Inn Express several time throughout the years in our traveling from Tennessee to Florida. It is always very clean and the staff is very friendly and helpful. The rooms are comfortable and we are always able to relax and recharge. It is an important part of our "way to travel". Thank You! September 11, 2013
Rated 5.0 out of 5.0 by Nice place and location This was my second time visiting this hotel. The staff was very nice and the lobby and hotel is very clean. I will come back. September 4, 2013
Rated 5.0 out of 5.0 by Very Helpful Staff I stayed for business for 10 nights and I had a great stay all of the staff is friendly and offer assistance. To Darlene and Kathy thank you for making my stay a good one! Andrea September 1, 2013
Rated 5.0 out of 5.0 by Everything is great Good Job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! August 26, 2013
Rated 5.0 out of 5.0 by Clean We stay at this property because it is so clean! Customer Service is great and enjoyable stay. August 23, 2013
Rated 5.0 out of 5.0 by Best HIE in months Had almost given up on HIE until this stay. Will try another soon. August 23, 2013
Rated 5.0 out of 5.0 by Fantasic Interior Design The hotel is very fashionable. I loved the interior design work. Beautiful. August 17, 2013
Rated 5.0 out of 5.0 by Nice, New, Clean One of the nicest HIEs we stayed in on a 2-week road trip. Front desk staff was excellent, room was very clean and comfortable. Breakfast buffet was very well run. Great job Gadsden! August 15, 2013
Rated 5.0 out of 5.0 by Great staff and facility. A real winner every time for us. We have family living in Gadsden and have stayed in this hotel several times over the past few years. It is great - Fine, helpful staff (including Philip at the front desk who is always very helpful); clean, fresh, comfortable rooms; gracious breakfast area hosted by very kind Kathy; plenty of safe room outside for me to take my 2-mile walk each day; convenient to several nice restaurants; pretty and sparkling pool outside. A safe place. An overall winner. August 14, 2013
Rated 5.0 out of 5.0 by Everything you expect from Holiday Inn express Staff was wonderful, breakfast was great, and location was excellent. This location has everything that you expect from a Holiday Inn express from the wonderful breakfast down to the comfortable beds. August 9, 2013
Rated 5.0 out of 5.0 by Clean room and pool The girl in charge of the continental breakfast did an excellent job. August 6, 2013
Rated 5.0 out of 5.0 by another great stay The staff at this hotel goes beyond the call of duty. Every staff member I have encountered is friendly and helpful. They make you feel welcome and actually seem like they are glad you are staying with them. This is my second stay at this location and I would gladly stay again if the situation arises. July 25, 2013
Rated 5.0 out of 5.0 by Will definately use this hotel next year! My family has traveled to Alabama every year for the past 20 years. We have stayed at many hotels and have also pulled a camper. This year we tried the Holiday Inn and were very happy with the room and every aspect of our stay. The last 5 years we stayed at the Fairfield, which is also great, but the Holiday Inn allowed my family of 4 more space. July 25, 2013
Rated 4.0 out of 5.0 by nice location, great staff I found this hotel to be very comfortable and convenient to several local restaurants. It is conveniently located to I-59 but far enough away to avoid any traffic noise. The staff was extremely helpful and our experience was a good one. July 16, 2013
Rated 4.0 out of 5.0 by Clean, comfortable and friendly My experience was pleasant, the hotel parking was very good, the hotel interior was very clean and comfortable, the staff were very friendly and helpful. Check in and check out were both easy. I would stay at this hotel again if I am passing through or nearby Gadsden. July 3, 2013
Rated 5.0 out of 5.0 by great place for tired travelers The pool and grounds were well groomed; the room was spotlessly clean; the staff was vry knowledgeable and very welcoming. breakfast had a nice selection and was very good June 26, 2013
Rated 5.0 out of 5.0 by Great Service Room was comfortable and staff was friendly. Hotel is very clean and is in walking distance to several restaurants. June 17, 2013
Rated 5.0 out of 5.0 by Best HIE on this trip for us I had attempted to reserve room ahead while on road but the website kept disconnecting as I would begin the process. I had, however, seen the mobile internet rate which was reasonable. When I went to check in, I mentioned to the front desk people the rate mentioned. They honored it with no hassle, and they were very welcoming. Additionally the room was well arranged with the desk where it wouldn't interfere with walking past the beds unlike the other HEI's where we stayed along the way. When we asked about some places to eat, the front desk people gave good recommendations and directions. Additionally, this property is close to service stations for refueling before taking off, and is an easy on off from the interstate. June 10, 2013
Rated 1.0 out of 5.0 by Horrible bed The bed was one of the worst I've ever tried to sleep on; I thought Holiday Inn was supposed to be known for great beds, but I was obviously wrong. June 9, 2013
Rated 5.0 out of 5.0 by Great place to stay. Very nice room and staff was very accommodating. Outstanding breakfast and Sharmay at the front desk was very helpful to us finding a church to attend Sunday morning. June 9, 2013
Rated 5.0 out of 5.0 by great service we had several rooms in our group and the staff accommodated our every need. I would highly recommend this facility to anyone. June 7, 2013
Rated 5.0 out of 5.0 by Great room and staff Stayed here for 3 days during the race weekend. Room was clean and large. Loads of HOT water. Staff was great--always ready to help--even though I know they were way busy. Hotel was very modern and clean. Parking lot was large. Restaurants were close by. Would stay here again during the next race. May 21, 2013
Rated 5.0 out of 5.0 by Pretty area and lots of local resaurants! First visit to the Gadsden area, and it was so pretty! This HI Express property is located in an area with several popular chain restaurants and gas stations available. Really easy access to the highway too.The hotel is very pretty, safe, and very clean. It was a very pleasant stay and I would love to visit again! May 11, 2013
Rated 5.0 out of 5.0 by Always Enjoy My Stay This is one of the best hotels and staff that I encounter as I travel around the country. The staff are always cheerful and helpful in every way. The rooms are made for the traveling person and as always, are clean and neat. I would recommend this hotel to anyone staying in the Gadsden area, whether for business or pleasure. You can't beat it!! March 3, 2013
Rated 5.0 out of 5.0 by Best of the best. This was my first stay at this location. Staff went out of their way to answer questions and be friendly. I travel Alabama extensively on business and I'll go out of my way to stay at this location again. February 19, 2013
Rated 5.0 out of 5.0 by quick stop we stayed overnight on the way to FL beaches, very clean property with very friendly staff. you can walk to dining across parking lot. February 9, 2013
Rated 5.0 out of 5.0 by Good Our stay was very good and the hotel was great. th staff was friendly. January 9, 2013
Rated 5.0 out of 5.0 by A room in a pinch While drive across the country, we had to find a place to stay for the night. This location offered the best value to us and could accommodate us at a moment's notice. Great staff, great location. December 4, 2012
Rated 5.0 out of 5.0 by Great Service & Experience as expected! We stopped at this location after a grueling 12 hours of driving towards our destination. We always stay at Holiday Inn properties and have grown use to excellent service and Priority Club perks. We were NOT disappointed! The front desk staff was courteous, efficient, and told us all we needed to know to take advantage of the amenities. She gave us snacks and water to take to our room with us and pointed out that there was pizza in the breakfast room left from a reception for guests. She mentioned that if it needed warming, we could take it to our room and use the microwave. We were so grateful! We definitely needed something to eat, but didn't feel like going out for dinner. The pizza and sodas were the perfect addition to our evening. The room was definitely up to the standards we have become use to - complete with fridge and microwave. The room was spotless and the beds were comfortable. Breakfast was great and helped us start our next day of travelling to our destination. All in all, I would give this location an A+ rating! Thank you for your great service. November 26, 2012
Rated 5.0 out of 5.0 by Excellent Staff I enjoyed my stay. The staff was very helpful and friendly. I was close to all my shopping and eating needs. Thank you November 14, 2012
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