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Rated 4.5 out of 5 by 269 reviewers.
Rated 5.0 out of 5.0 by Great Customer Service I am always impressed with the staff at this hotel. Very attentive and getting everything done no matter what the work load seems to be. Extremely friendly and more than willing to do everything they can to make you comfortable and answer all your questions. February 11, 2016
Rated 5.0 out of 5.0 by Great park Wonderful place to stay. They drop you off right at the airport. The staff was very nice and helpful. February 10, 2016
Rated 3.0 out of 5.0 by disappointed - park WE usually love Holiday Inn Express... I look for them in cities that we stay. Unfortunately, we stayed at this Holiday Inn ( a little further from the airport) because of the name - we were very disappointed when they did not have a return ride for us after returning from vacation. WE had to pay for a taxi back to the hotel because the shuttle stops at 10pm. Had I known it wasn't a 24 hour shuttle, I would not have booked this hotel. It cost me extra for the shuttle and we were not able to utilize it. I will not book here again. February 7, 2016
Rated 5.0 out of 5.0 by Great Staff The staff at the hotel were great from the time I arrived until I departed. I arrived at the airport after their normal shuttle pickup, but they still arranged to pick me up and took me back the next day to get my rental car. The accommodations were far better than I was expecting and the staff even better. I was visiting my very sick brother and the staff was more than understanding and helped me through the ordeal. The following staff members should be recognized for their above and beyond assistance during my stay. Anne, Leroy, Christina, Ernie, Dave, Justine, Daryl, and Caili who all made me feel like one of the family. Also a special thanks to Josephin who made sure I had my extra crispy bacon and eggs even when I didn't make it down for breakfast on time. The hotel was only a four star, but the staff was five star quality. Great hotel for the price. February 3, 2016
Rated 5.0 out of 5.0 by Great staff! The staff welcomed us upon arrival. They were very professional, helpful, and courteous. If you are in the Columbus, Ohio area you should stay at this hotel!! January 27, 2016
Rated 5.0 out of 5.0 by Great hotel and people! Stayed there before and after a flight out of Columbus. Had some medical issues before leaving and car issues upon returning. The facilities are top notch and the people were helpful and kind. January 27, 2016
Rated 5.0 out of 5.0 by Wonderful time with friends I had a blast staying at this hotel. My friends and I needed to escape winter storm Jonas from the south and boy did we luck out here. Everyone was very helpful and friendly! Very, very clean room with extremely comfortable beds. Even varying softness of pillows! Perfect for myself (i like firm pillows) and my fiance who prefers fluffy ones. January 25, 2016
Rated 4.0 out of 5.0 by Columbus, Ohio HIE The staff was great and the hotel was very nice. I will definitely stay there again when I come back to town in the future. January 25, 2016
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