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Rated 3.0 out of 5 by 86 reviewers.
Rated 4.0 out of 5.0 by Great Staff, great bed, making improvements Overall a good experience. Pool and hot tub out of service due to upgrades. Other updates ongoing that affected hot water service. Other minor issues taken to management with positive response. Other Staff were excellent as well. Very helpful and personable. November 19, 2014
Rated 5.0 out of 5.0 by It is the people...they are great I travel a lot; like all, I like and expect a clean comfortable room, but what I have found is it's the people that matter the most. Everyone that works here is polite, professional, and friendly. It's great to check-in to someone with a smile on there face; they greet me warmly, like they are really happy to have me as a guest. The general manages is always attentive to all the guest. Its nice to go downstairs for the coffee and breakfast and again be greeted (generally by name) and always with a smile. My room is always clean and comfortable even with the remodeling that is underway. Thank you..... to all the staff! don November 18, 2014
Rated 1.0 out of 5.0 by Poor effort! They were remodeling this hotel on our stay, but mention nothing of this when we made our reservations. As much work was going on it should have been shutdown for remodeling!!! Staff was very unfriendly and not helpful at all! Will not return here for that in itself! November 16, 2014
Rated 3.0 out of 5.0 by Gainesville Holiday Inn Express My first review of this hotel was not very good, the hotel was under construction and had a few issues. Since then I have talked to the general manager who was such a delight to talk to and really cares. They will soon be finished with construction and I will definitely go back to stay again and check all the new amenities! November 7, 2014
Rated 1.0 out of 5.0 by Gainesville Holiday Inn This hotel was under construction so there was no pool nor fitness room available. Rooms were in mid-update so mix match furniture and missing bathroom tiles. No ice machines on 2nd or 3rd fl. The cost was ridiculous for the non-amenities available. November 5, 2014
Rated 1.0 out of 5.0 by Under repairs October 2014 Had to leave, pool closed, elevator inoperative, refrigerator inoperative. Call and ask if things are all set before booking. November 4, 2014
Rated 1.0 out of 5.0 by DIRTY AND OVER COOKED THE ROOM WAS DIRTY THE FOOD WAS OVER COOKED JUICE MACHINE BROKEN NOT ENOUGH FRUIT November 4, 2014
Rated 1.0 out of 5.0 by terreble place to stay Place has been under construction for too long. It is a mess September 25, 2014
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