Rated 3.1 out of 5 by 74
Rated 2.0 out of 5.0 by familyguy2014 below average
rennovation mess everywhere, no cable and no internet! Rooms were clean, breakfast was nice after a long night!
July 21, 2014
Rated 2.0 out of 5.0 by Monthly Guest Disappointing - More and More
I conduct business in Gainesville every month and stay at this hotel due to location / Convenience. Three months of renovations is getting OLD.
The services and care is getting more and more disappointing. Last month my reservations were MESSED up and I was charged for a stay date that I did not make reservations for....
My stay July 15-16th was once again disappointing- elevator did not work, ice machine on 2nd floor did not work, no light bulbs in the lamp by the bed, radio did not work, mattress needed replaced, the hot breakfast was COLD, and it sounded like an elephant was in the room above me.
I have not been recognized as a IHG® Rewards Club Member in so long I forgot I was one. May be staying at the hotels that are further away...
July 19, 2014
Rated 1.0 out of 5.0 by BNSS Under Renovations- Much Needed!
Checked into this hotel because we were just too tired to drive any further. Big mistake! This hotel was under renovations and not at all up to usual standards we have found at other HIE hotels. Television did not work, 2" bugs on bathroom floor in morning, stains on carpeting. My husband was so looking forward to pancakes from the pancake machine for breakfast, but it was not working and there was no attendant to assist with it. You normally get a goody bag at check in for being a rewards member, not at this hotel! The worst part was that a few miles down the road the next morning were several other hotels that would have cost less and been much better value. Never again!
July 16, 2014
Rated 2.0 out of 5.0 by Concert Traveler Still Under Construction
I stayed at this location the weekend of July 11, 2014. Although they are still under extensive remodeling the hotel stay was adequate. I used my points to stay at the room at a reduce cost which evened things out. The staff were friendly.
July 15, 2014
Rated 5.0 out of 5.0 by Dogie Great Job
Under the condition the construction was under way. Every thing was great. Can't wait to visit them when completed .
Nice location easy access.
The staff was over and above. Went out of their way to accommodate my needs.
Keep up the good work and hope to see you again soon.
July 13, 2014
Rated 2.0 out of 5.0 by justginger My stay
No continental breakfast was a damper for us on the run visiting person in hospital there. Could not find coffee in morning, other than in room, which is of poor quality. Even having to pay for a meal, left little choice besides eggs and toast. The room was clean, staff was fair on arrival, but no one was rude or inappropriate. I do not think I will stay in this particular Holiday Inn Express again, though I have been pleased with many others in the past.
July 11, 2014
Rated 4.0 out of 5.0 by The truth Good
I think you should tell at booking that the motel is in renovation. This is something that one feels is hidden from at booking and is not fair to the employees to be gudged in that wayl
July 9, 2014
Rated 1.0 out of 5.0 by mhsh Remodel location
Would not recommend until water leak problem (remodel) has been completed and would hope that room furnishings are updated (mattresses).
July 9, 2014