Rated 3.2 out of 5 by 106
Rated 3.0 out of 5.0 by dkirk52 Gainsville Trip
Was totally dissatisfied with the condition of the HIE based on all my previous stays with Holiday Inn.
March 3, 2015
Rated 5.0 out of 5.0 by Fifi1961 Great service
The hotel had many guests that did not have reservations due to icy conditions. They were fully prepared and attended to each guest with pleasant efficiency.
March 2, 2015
Rated 5.0 out of 5.0 by Neice Great location
Brittany was so helpful. Recommended a great restaurant to eat at. All of the staff made you feel so welcome.
February 25, 2015
Rated 5.0 out of 5.0 by Babygirl39 Great service and location
Enjoyed the stay and very good customer service. Will stay again at the Holiday Inn Express.
February 25, 2015
Rated 5.0 out of 5.0 by GrampsJim No Comparison
ladies here are top notch.
breakfast lady was superb.
manager is above excellent.
check in and out was refreshing.
must experience this kind of treatment yourself.
February 23, 2015
Rated 1.0 out of 5.0 by Jmkaufman75 Sent to dirty room at check inn
When my wife and I checked in at this Holiday Inn express we were given a room that hadn't been clean. The lady at the front desk was very apologetic and said she would give me an extra 1000 points on my account for the inconvenience that did not show when points for room did. The next room we were given the cleaning lady tried to go up three times to see if it was clean she couldn't get in so my wife and I went up to discover it was clean. This was around 5 pm. I had downloaded the ihg app for early check it did not work and good thing because rooms weren't ready at this hotel anyway. I understand it being Valentine's Day but $150 a night for a hotel under renovation with an unprepared but nice staff is a little steep.
February 19, 2015
Rated 5.0 out of 5.0 by mpack god location
It was a nice place. It was close enough to Winstar, but without the extra money for the room.
February 18, 2015
Rated 4.0 out of 5.0 by sccat24 it was good you are upgrading facility
very pleasant even though, your staff was very polite and gave plenty of forewarning about the construction. thank you for making my stay very comfortable
February 16, 2015