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Rated 4.2 out of 5 by 140 reviewers.
Rated 3.0 out of 5.0 by It was ok.... Wasn't bad but have had better. Especially the front desk service. It seem to be an inconvience to them to take my rewards number down and first IHG group that didn't recognize me as a rewards member or at least give a little package of snacks or water. February 5, 2014
Rated 4.0 out of 5.0 by Decent service for the price The room and on site staff were good. I originally made the reservation through the "800" number. I asked for the direct number and was told she could not do that. Once I made the reservation and gave my credit card # she suddenly had the ability to provide the direct number for me. I then called the Gainesville property and confirmed that I actually had a reservation as I was not completely comfortable with the person who took my information at central reservations. This property is a little older with somewhat smaller rooms. The staff was friendly and helpful. There were a number of nearby restaurants. January 31, 2014
Rated 5.0 out of 5.0 by danny the holiday inn express is continuing to give us total satisfaction for our money and will continue to frequent their establishment. In the past year alone we have traveled from Deer Lake Nfl to Orlando Florida and will return to Ontario staying at Holiday Express.. January 30, 2014
Rated 5.0 out of 5.0 by Great Stay wonderful suite. Got to relax and visit the city a little. Had a great time. Wish the weather was warmer, but they cannot control that. Everything they could control was done very well January 27, 2014
Rated 2.0 out of 5.0 by Staff Most unfriendly front desk staff I have ever encountered at HIE!! No recognition of Rewards status, very disinterested clerks! January 26, 2014
Rated 2.0 out of 5.0 by An oasis in the middle of a desert when traveling long distances From the time that we walked into the front door it was a wonderful experience until we left the next day. January 22, 2014
Rated 3.0 out of 5.0 by Noisy room There was a soft drink machine on the other side of our interior wall. The fan ran all night and made it a long noisy night. I told the woman at the front desk and she did not seem interested. January 11, 2014
Rated 5.0 out of 5.0 by Great Stay... I used coupon from booklet-Good Value! The front desk staff was great as well as the woman who made the morning breakfast..the eggs were "good" not like at other free breakfast hotels. Usually more than I like to spend when traveling..but worth it! January 8, 2014
Rated 5.0 out of 5.0 by Great place to stay. We spent a couple of nights here on our way home. My husband used the handicap chair to get in the pool. The management is GREAT. January 6, 2014
Rated 5.0 out of 5.0 by Staff, location and facilities were outstanding! Made our travel plans memorably favorable. While travelling longer distances, it is always good to find an outstanding place to spend the night. January 6, 2014
Rated 5.0 out of 5.0 by Very Nice property Loved the beds and pillows. Very clean and comfortable. It was nice and quiet and the staff was very friendly and helpful. The breakfast was great also. It's a great location right off 75. We liked it so much we stayed both on our trip down and then again on our way back. January 6, 2014
Rated 5.0 out of 5.0 by Great Stay A+++++ I would highly recommend this hotel to anyone staying in or just passing threw Gainesville. Super clean, convent to food and convent stores as well as i75. I couldn't have asked for a better place to stay. January 5, 2014
Rated 5.0 out of 5.0 by Beautiful This Holiday Inn Express was BEAUTIFUL. We had a large room. Could walk to a popular restaurant. Great breakfast. Highly recommend. January 4, 2014
Rated 5.0 out of 5.0 by Great Nearbye Meals Clean, comfortable Room, great restaurants less than a mile away, I'd definitely stay here again. January 3, 2014
Rated 5.0 out of 5.0 by Good nights sleep close to interstate Travelling from Key West back to Alabama and needed a place convenient to i-75. This property is perfect. January 1, 2014
Rated 4.0 out of 5.0 by We always try to stay at Holiday Inn Express We can count on the quality of comfort and services at all Holiday Inn Expresses December 31, 2013
Rated 1.0 out of 5.0 by Be Careful when you sign-in ... Very...Very...Very Bad Experience... These guys changed my reservation, made me sign for a room, and then charged me for a cleaning fee, on a technicality... The hotel might have the right to do it (because I signed in good faith when I checked-in), but they have the WRONG business accumen... Not to mention the management attitude: I felt that they enjoyed the situation when I exposed to them my case... You now have two strikes (the last review was also very bad)... Be careful since you might strike OUT soon... December 30, 2013
Rated 2.0 out of 5.0 by Angry This is suppose to be a pet friendly hotel!!! This may be, HOWEVER, not people friendly!!! In order to have my 9 lb dog we were forced to stay in a smoking room! The staff was kind enough to deodorize the room BUT it was horrible!!! The bed, mattress, sheets, pillows, etc, reeked of smoke!!! Left there with sore throat and sinus problems. Why wouldn't a hotel accommodate non-smokers with their pets???? Are all pet owners smokers???? OF COURSE NOT!!! THIS IS A REDICULOUS RULE!!!! There is no reasonable explanation for this rule! They have lost my business!!!! December 28, 2013
Rated 5.0 out of 5.0 by Roomy and Comfortable We always prefer Holiday Inn Express rooms or Suites to provide a home away from home setting. This hotel lives up to our expectations of price and quality. December 26, 2013
Rated 5.0 out of 5.0 by A Wonderful Stay in Gainesville My husband and I were in Gainesville looking for our new "dream house". Three nights at this hotel and all three were excellent. Our status was commented on and we were upgraded to a suite. That was a pleasant surprise. I can't say anything negative about this property (and I'm very picky). We'll definitely stay here again next time we're in Gainesville... December 19, 2013
Rated 5.0 out of 5.0 by Excellent Experience Stayed here for the University of Florida graduation and this was a great place to stay. Close to the "O Dome", shopping and great food. I recommend Ker's wing house. Staff was great and very friendly. What I liked the best best was that the hotel was fully booked and there was still ample parking. December 18, 2013
Rated 3.0 out of 5.0 by Room very clean and comfortable. I left the silk jacket that I was wearing to a wedding the next day in the closet accidentally. I called 6 hours after leaving the hotel and they told me there was nothing left in the room. I know it was there. They verified my phone number and said they would give me a call. Either the cleaning staff took my jacket and didn't log it in or someone was not honest. I will never return to the facility again. All other aspects of the hotel were excellent but dishonesty does not sit well with me. Employees should be held to a higher standard, one of integrity and honesty. December 15, 2013
Rated 5.0 out of 5.0 by Holidayinnpro The exterior appearance and landscaping at this Holiday Inn Express were very impressive. Front desk service was excellent, and we were directed to a very convenient area with numerous restaurants. The room was clean and the bed very comfortable. There was a roomy sitting area complete with fridge and microwave. The only negative was the drabness of the corridors, which appear narrow, possible as a result of an overabundance of dark colours, particularly brown. Access to and from I75 is excellent. December 11, 2013
Rated 5.0 out of 5.0 by Helpful breakfast folks I always leave early and the Lady was early and offered to let me grab some food before she finished setting up. Although I waited,anyway, she offered to help. The breakfast was good and this was the first time I stayed at this location. Will be back. November 25, 2013
Rated 5.0 out of 5.0 by Great service great staff Comfortable room and close to alot of store and eating places. November 17, 2013
Rated 5.0 out of 5.0 by Great place to stay. This was my fourth year in a row staying at this hotel and I will definitely return next year. The cleanliness of my room and the premises in general are excellent. The staff is courteous and very friendly. The breakfast food bar is well apportioned with different kinds of coffee available. Highly recommended. November 16, 2013
Rated 3.0 out of 5.0 by Disappointed We booked our reservation 6 months ahead and when we asked for a king size bed we were told none were available. We suggested this hotel to friends and they booked their room 3 months later. When we saw their room which had a king size bed, a refridgerator, and water supplied in the room, none of which we had, we were disappointed. The cost of both their room and ours were similar. November 14, 2013
Rated 3.0 out of 5.0 by UF Homecoming 2013 Public areas were upgraded, clean and appealing. Our guest room was tired. Case goods were dated and had cigarette burns on them. Silver backing on full length mirror is coming off. Toilet seat was loose. Toilet paper roll holder too close to toilet. It's the little things that make it or break it. November 13, 2013
Rated 4.0 out of 5.0 by Pleasant stay This hotel is very conveniently located. Room was very comfortable and breakfast was quite adequate. November 9, 2013
Rated 5.0 out of 5.0 by Wonderful hotel. This was an excellent Holiday Inn Express. All the nice touches are appreciated. Love the fan over the bed. Hotels could save a lot on electricity for cooling if they would install ceiling fans. The only thing thing that needed attention were the windows, both inside and out were so dirty it was hard to see outside. November 3, 2013
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