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Rated 4.2 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Wonderful staff and service All the staff we encountered was friendly and helpful..we chose to return to this same place because of the wonderful experience we had encountered with our first visit. We were not disappointed and plan to return again in the fall! Thank you much!!! April 16, 2014
Rated 5.0 out of 5.0 by We love staying at this hotel. We come to Gainesville a lot to see our daughter who is in school at UF. Staff is super nice always accommodating. We love staying here. Being a IHG member is wonderful, staff always thanks you and gives you stuff for being a member. April 15, 2014
Rated 4.0 out of 5.0 by Great service Nice staff, very clean. I was just disappointed that we absolute could not check in until 3pm, we had to rush to our venue because they would not let us check in early, other than that great stay. April 9, 2014
Rated 1.0 out of 5.0 by Non-smoker stuck in a smoking room I had a poor connection making my reservation for the hotel as the hotel manager said he stated it was a smoking room. It was not until I started walking down the hallway did the stench hit us. The hotel manger did not have another rooms available. I requested some order suppressing spray but unfortunately it only lasted about an hour. We ended up pouring the lotion cream on a hand towel and covering our face to try and get some sleep to no avail. We had to buy bed clothing at our next hotel due to the stench of smoke they picked up. My understanding was that all Holiday Inn Express are smoke free. March 26, 2014
Rated 4.0 out of 5.0 by Great experience Great staff and good clean hotel. Would reccomend to all. March 24, 2014
Rated 5.0 out of 5.0 by Great service, comfortable room I really enjoyed staying at this Holiday Inn Express. Check-In was very efficient (probably the most efficient check-in I have ever experienced)!. The room was clean and comfortable, I especially liked the ceiling fan in the room! The breakfast staff was friendly and helpful. I would highly recommend staying here! March 24, 2014
Rated 5.0 out of 5.0 by Glad I'm a member Beautiful room and property. We thoroughly enjoyed our stay - Thank you! March 17, 2014
Rated 2.0 out of 5.0 by Incredible Beds BUT Needs an "Update and Renovate" We have stayed at the Holiday Inn I-75 in Gainesville several times to visit our University of Florida student, mainly because it's the best price in the area with the AAA discount. It's not as close to the campus as other hotels near by, however we love the 3 sheeted beds with the firm and soft pillow combo—always incredibly comforting, excellent for a good night sleep. We used the coin washer and dryer which worked perfectly. We suggest guests ask the front desk to be placed on the parking lot side as the highway noise projects a constant moan even on the 4th floor. The 4th floor is also at eye level with the bright parking lot lights so guests have to keep the curtains closed at night otherwise your room is flooded. We did have a very minor lady bug infestation on the inside window which were behind the curtains. They did not bother us as much as the smell of the bug spray the hotel was using in other rooms to get rid of them. The tub/shower and toilet area are extremely cramped for normal sized individuals. Employees unpacked inventory during the cramped breakfast hour area and house maids although friendly talked loudly in the hallways. We love this hotel however its in need of an "update and renovate" and perhaps a bit more customer service and quality control education for their staff. March 16, 2014
Rated 5.0 out of 5.0 by Excellent beds room layout, staff, amenities beautiful foyer comfortable sofas This hotel in Gainsville was well appointed and the staff and services where available and attention to detail was well noted:) March 11, 2014
Rated 5.0 out of 5.0 by Nice friendly hotel in Gainesville This is a nice friendly hotel near I-75 in Gainesville, Florida March 10, 2014
Rated 5.0 out of 5.0 by Large room Very large room with chair and loveseat. Very fast internet service. Very good place to stop on way through Florida. March 7, 2014
Rated 5.0 out of 5.0 by Best stay in years This Holiday Inn Express is the flagship for customer service, cleanlieness, economical. I was impressed with every aspect from the delicious breakfast bar, to the pristine room/bathroom as well as the staff was friendly and helpful. Will not look anywhere else when back in gainesville. Pillows and mattress were most comfortable in recent memory. February 26, 2014
Rated 5.0 out of 5.0 by Nice Stay One night stay--easy to find location, very welcoming and helpful staff. February 23, 2014
Rated 5.0 out of 5.0 by Comfortable Room, great hotel. This has to be one of the most comfortable Holiday Inn Express hotels I have ever stayed in. Everything was great! February 22, 2014
Rated 5.0 out of 5.0 by The most awesome hotel on the planet period!!!!! It was awesome simply awesome I will be back servaral times February 17, 2014
Rated 4.0 out of 5.0 by Everything you expect from Holiday Inn Express I have stayed at this location on three separate locations. It is always clean and the staff is always pleasant and helpful. I also appreciate the exercise room near the pool. The only issue I have had is the ironing boards. I always have to iron my clothes when I arrive, and each of the ironing boards I have used was a piece of junk. Twice I have ended up ironing on the floor and once I got frustrated and gave up. I will be back for 3 days this week!! February 17, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express Ever! We stayed one night at this hotel because it was close to the University of Florida Performing Arts Center where we had tickets for a musical. The hotel is excellent -- new, clean, welcoming, and our L-shaped executive suite with 2 queen beds had 2 televisions and a microwave and fridge. The front desk was helpful and the hot breakfast was varied and served in a very pleasant room. I would definitely stay at this hotel again! February 15, 2014
Rated 5.0 out of 5.0 by Friendly staff and nice facility I always look for cleanliness #1. The staff was very friendly. The facility was clean and inviting. Will stay here again. Thanks. February 13, 2014
Rated 4.0 out of 5.0 by Convenient I like this property because it is convenient to the hwy, restaurants and the business i attend to in the area. The property is fairly new and up-to-date. The only negative item, if you want to call it one, is they do not provide priority club members a snack bag when checking in. I am a platinum member and this is probably the only hotel that does not provide a bag with water and a snack when checking in. February 9, 2014
Rated 3.0 out of 5.0 by It was ok.... Wasn't bad but have had better. Especially the front desk service. It seem to be an inconvience to them to take my rewards number down and first IHG group that didn't recognize me as a rewards member or at least give a little package of snacks or water. February 5, 2014
Rated 4.0 out of 5.0 by Decent service for the price The room and on site staff were good. I originally made the reservation through the "800" number. I asked for the direct number and was told she could not do that. Once I made the reservation and gave my credit card # she suddenly had the ability to provide the direct number for me. I then called the Gainesville property and confirmed that I actually had a reservation as I was not completely comfortable with the person who took my information at central reservations. This property is a little older with somewhat smaller rooms. The staff was friendly and helpful. There were a number of nearby restaurants. January 31, 2014
Rated 5.0 out of 5.0 by danny the holiday inn express is continuing to give us total satisfaction for our money and will continue to frequent their establishment. In the past year alone we have traveled from Deer Lake Nfl to Orlando Florida and will return to Ontario staying at Holiday Express.. January 30, 2014
Rated 5.0 out of 5.0 by Great Stay wonderful suite. Got to relax and visit the city a little. Had a great time. Wish the weather was warmer, but they cannot control that. Everything they could control was done very well January 27, 2014
Rated 2.0 out of 5.0 by Staff Most unfriendly front desk staff I have ever encountered at HIE!! No recognition of Rewards status, very disinterested clerks! January 26, 2014
Rated 2.0 out of 5.0 by An oasis in the middle of a desert when traveling long distances From the time that we walked into the front door it was a wonderful experience until we left the next day. January 22, 2014
Rated 3.0 out of 5.0 by Noisy room There was a soft drink machine on the other side of our interior wall. The fan ran all night and made it a long noisy night. I told the woman at the front desk and she did not seem interested. January 11, 2014
Rated 5.0 out of 5.0 by Great Stay... I used coupon from booklet-Good Value! The front desk staff was great as well as the woman who made the morning breakfast..the eggs were "good" not like at other free breakfast hotels. Usually more than I like to spend when traveling..but worth it! January 8, 2014
Rated 5.0 out of 5.0 by Great place to stay. We spent a couple of nights here on our way home. My husband used the handicap chair to get in the pool. The management is GREAT. January 6, 2014
Rated 5.0 out of 5.0 by Staff, location and facilities were outstanding! Made our travel plans memorably favorable. While travelling longer distances, it is always good to find an outstanding place to spend the night. January 6, 2014
Rated 5.0 out of 5.0 by Very Nice property Loved the beds and pillows. Very clean and comfortable. It was nice and quiet and the staff was very friendly and helpful. The breakfast was great also. It's a great location right off 75. We liked it so much we stayed both on our trip down and then again on our way back. January 6, 2014
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