Rated 4.2 out of 5 by 192
Rated 2.0 out of 5.0 by Mello yellow Hi
Did not get reconized as a IHG® Rewards Club Member.
to close to freeway ( noise )
April 27, 2014
Rated 5.0 out of 5.0 by kittycats will stay again
this was not my first holiday express stay- yours was excellent also
April 26, 2014
Rated 1.0 out of 5.0 by CCalabama Bad
I call the day before to see if i could get upgraded, the guy that answered the phone told me that they do not do upgrades to Gold members, he also told me that his boss told him that he could only upgrade platinum members, I needed the upgrade for the fridge to keep insulin in. I end up paying an extra $10 a day just to have a fridge in the room. I checked in that Sunday afternoon and got to the room and WOW the room smell just like urine but they told me that it had been clean they came in sprayed it and left it alone, I had to go and but some air freshener for the room. The only reason that i did not switch hotels is because the others were booked up I informed my company about it and told them that they do not need to put any more. I told the Manager about the smell and he said that the room was clean. I told the manager about not upgrading members and she said that she would look into it. I will not stay there again and I am in that area 6 times a year for a week at a time.
April 17, 2014
Rated 5.0 out of 5.0 by Kamily2 Wonderful staff and service
All the staff we encountered was friendly and helpful..we chose to return to this same place because of the wonderful experience we had encountered with our first visit. We were not disappointed and plan to return again in the fall! Thank you much!!!
April 16, 2014
Rated 5.0 out of 5.0 by Diane0213 We love staying at this hotel.
We come to Gainesville a lot to see our daughter who is in school at UF. Staff is super nice always accommodating. We love staying here. Being a IHG member is wonderful, staff always thanks you and gives you stuff for being a member.
April 15, 2014
Rated 4.0 out of 5.0 by Kimberly04 Great service
Nice staff, very clean. I was just disappointed that we absolute could not check in until 3pm, we had to rush to our venue because they would not let us check in early, other than that great stay.
April 9, 2014
Rated 1.0 out of 5.0 by Samcr Non-smoker stuck in a smoking room
I had a poor connection making my reservation for the hotel as the hotel manager said he stated it was a smoking room. It was not until I started walking down the hallway did the stench hit us. The hotel manger did not have another rooms available.
I requested some order suppressing spray but unfortunately it only lasted about an hour.
We ended up pouring the lotion cream on a hand towel and covering our face to try and get some sleep to no avail.
We had to buy bed clothing at our next hotel due to the stench of smoke they picked up.
My understanding was that all Holiday Inn Express are smoke free.
March 26, 2014
Rated 4.0 out of 5.0 by New Orleans week Great experience
Great staff and good clean hotel. Would reccomend to all.
March 24, 2014
Rated 5.0 out of 5.0 by Janice71 Great service, comfortable room
I really enjoyed staying at this Holiday Inn Express. Check-In was very efficient (probably the most efficient check-in I have ever experienced)!. The room was clean and comfortable, I especially liked the ceiling fan in the room! The breakfast staff was friendly and helpful. I would highly recommend staying here!
March 24, 2014
Rated 5.0 out of 5.0 by MrsRE Glad I'm a member
Beautiful room and property. We thoroughly enjoyed our stay - Thank you!
March 17, 2014
Rated 2.0 out of 5.0 by Gator mom Incredible Beds BUT Needs an "Update and Renovate"
We have stayed at the Holiday Inn I-75 in Gainesville several times to visit our University of Florida student, mainly because it's the best price in the area with the AAA discount. It's not as close to the campus as other hotels near by, however we love the 3 sheeted beds with the firm and soft pillow combo—always incredibly comforting, excellent for a good night sleep. We used the coin washer and dryer which worked perfectly. We suggest guests ask the front desk to be placed on the parking lot side as the highway noise projects a constant moan even on the 4th floor. The 4th floor is also at eye level with the bright parking lot lights so guests have to keep the curtains closed at night otherwise your room is flooded. We did have a very minor lady bug infestation on the inside window which were behind the curtains. They did not bother us as much as the smell of the bug spray the hotel was using in other rooms to get rid of them. The tub/shower and toilet area are extremely cramped for normal sized individuals. Employees unpacked inventory during the cramped breakfast hour area and house maids although friendly talked loudly in the hallways. We love this hotel however its in need of an "update and renovate" and perhaps a bit more customer service and quality control education for their staff.
March 16, 2014
Rated 5.0 out of 5.0 by Relaxed Customer Excellent beds room layout, staff, amenities beautiful foyer comfortable sofas
This hotel in Gainsville was well appointed and the staff and services where available and attention to detail was well noted:)
March 11, 2014
Rated 5.0 out of 5.0 by Srk55 Nice friendly hotel in Gainesville
This is a nice friendly hotel near I-75 in Gainesville, Florida
March 10, 2014
Rated 5.0 out of 5.0 by Key West Kid Large room
Very large room with chair and loveseat. Very fast internet service. Very good place to stop on way through Florida.
March 7, 2014
Rated 5.0 out of 5.0 by RJhappycamper Best stay in years
This Holiday Inn Express is the flagship for customer service, cleanlieness, economical. I was impressed with every aspect from the delicious breakfast bar, to the pristine room/bathroom as well as the staff was friendly and helpful. Will not look anywhere else when back in gainesville. Pillows and mattress were most comfortable in recent memory.
February 26, 2014
Rated 5.0 out of 5.0 by PLR726 Nice Stay
One night stay--easy to find location, very welcoming and helpful staff.
February 23, 2014
Rated 5.0 out of 5.0 by RJMAJ Comfortable Room, great hotel.
This has to be one of the most comfortable Holiday Inn Express hotels I have ever stayed in. Everything was great!
February 22, 2014
Rated 5.0 out of 5.0 by Gogoloco The most awesome hotel on the planet period!!!!!
It was awesome simply awesome I will be back servaral times
February 17, 2014
Rated 4.0 out of 5.0 by Breeaad Everything you expect from Holiday Inn Express
I have stayed at this location on three separate locations. It is always clean and the staff is always pleasant and helpful. I also appreciate the exercise room near the pool. The only issue I have had is the ironing boards. I always have to iron my clothes when I arrive, and each of the ironing boards I have used was a piece of junk. Twice I have ended up ironing on the floor and once I got frustrated and gave up.
I will be back for 3 days this week!!
February 17, 2014
Rated 5.0 out of 5.0 by Alex210 Best Holiday Inn Express Ever!
We stayed one night at this hotel because it was close to the University of Florida Performing Arts Center where we had tickets for a musical. The hotel is excellent -- new, clean, welcoming, and our L-shaped executive suite with 2 queen beds had 2 televisions and a microwave and fridge. The front desk was helpful and the hot breakfast was varied and served in a very pleasant room. I would definitely stay at this hotel again!
February 15, 2014
Rated 5.0 out of 5.0 by rdull Friendly staff and nice facility
I always look for cleanliness #1. The staff was very friendly. The facility was clean and inviting. Will stay here again. Thanks.
February 13, 2014
Rated 4.0 out of 5.0 by ptubesys Convenient
I like this property because it is convenient to the hwy, restaurants and the business i attend to in the area. The property is fairly new and up-to-date. The only negative item, if you want to call it one, is they do not provide priority club members a snack bag when checking in. I am a platinum member and this is probably the only hotel that does not provide a bag with water and a snack when checking in.
February 9, 2014
Rated 3.0 out of 5.0 by Mikefishbiz It was ok....
Wasn't bad but have had better. Especially the front desk service. It seem to be an inconvience to them to take my rewards number down and first IHG group that didn't recognize me as a rewards member or at least give a little package of snacks or water.
February 5, 2014
Rated 4.0 out of 5.0 by Cherylcz Decent service for the price
The room and on site staff were good. I originally made the reservation through the "800" number. I asked for the direct number and was told she could not do that. Once I made the reservation and gave my credit card # she suddenly had the ability to provide the direct number for me. I then called the Gainesville property and confirmed that I actually had a reservation as I was not completely comfortable with the person who took my information at central reservations. This property is a little older with somewhat smaller rooms. The staff was friendly and helpful. There were a number of nearby restaurants.
January 31, 2014
Rated 5.0 out of 5.0 by daniel1936 danny
the holiday inn express is continuing to give us total satisfaction for our money and will continue to frequent their establishment. In the past year alone we have traveled from Deer Lake Nfl to Orlando Florida and will return to Ontario staying at Holiday Express..
January 30, 2014
Rated 5.0 out of 5.0 by Lrad Great Stay
wonderful suite. Got to relax and visit the city a little. Had a great time. Wish the weather was warmer, but they cannot control that. Everything they could control was done very well
January 27, 2014
Rated 2.0 out of 5.0 by Mickey007 Staff
Most unfriendly front desk staff I have ever encountered at HIE!!
No recognition of Rewards status, very disinterested clerks!
January 26, 2014
Rated 2.0 out of 5.0 by Petty10 An oasis in the middle of a desert when traveling long distances
From the time that we walked into the front door it was a wonderful experience until we left the next day.
January 22, 2014
Rated 3.0 out of 5.0 by gegarvett Noisy room
There was a soft drink machine on the other side of our interior wall.
The fan ran all night and made it a long noisy night.
I told the woman at the front desk and she did not seem interested.
January 11, 2014
Rated 5.0 out of 5.0 by Traveler1977 Great Stay...
I used coupon from booklet-Good Value! The front desk staff was great as well as the woman who made the morning breakfast..the eggs were "good" not like at other free breakfast hotels. Usually more than I like to spend when traveling..but worth it!
January 8, 2014