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Rated 4.2 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by Great stay! This facility was comfortable and clean. It's next to a Cracker Barrel which made it easy to grab dinner before moving on. June 30, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service The room was extremely comfortable and spacious. Only problem was that the housekeeper forgot something everyday of my stay. They either forgot to leave me coffee, towels (after taking the one I used), coffee cups or bath mat. Every time I called the front desk, they were quick to bring me what I needed, but it would have been nice not to have had to call them so often. June 22, 2014
Rated 5.0 out of 5.0 by Great late accomodation I had mistakenly booked only one room through IHG and our party of 5 adults arrived extremely late that night. The guy at the counter was able to get an additional room for my party and everything was worked out smoothly. Everyone was comfortable, slept well, and after a very good breakfast provided by the hotel we were able to continue our trip to Fort Lauderdale very refreshed. I recommend staying in this place! June 19, 2014
Rated 5.0 out of 5.0 by A very nice place to stop over on long trips Traveling on long trips, it's nice to know you can depend on Holiday Inn Express to be the place of choice for over night stays. The room and breakfast are great and to enjoy. We will stop here again on any trip we take. June 18, 2014
Rated 5.0 out of 5.0 by good experience Used this hotel on travel for the second time and was very pleased with the stay. Would stay here again. June 16, 2014
Rated 4.0 out of 5.0 by Another Satisfied Guest Very satisfied with this visit. My prior visit was not a good experience but this visit was great. Looking forward to my next stay! June 13, 2014
Rated 5.0 out of 5.0 by very comfortable beds and pillows, definitely would stay here again! I really enjoyed this hotel. It was so comfortable and quiet. The staff is very friendly. The only negative thing i have to say is the ceiling fan was very dusty. If I would have called I am sure they would have come right up! June 13, 2014
Rated 5.0 out of 5.0 by nice location-quiet;friendly staff-very helpful Spent 4 nites ;very happy w/INN & staff; food average;maybe i just had too many recently on our FLA trip....room comfy...stsayed twice before ;never a bad nite...will use again & again June 12, 2014
Rated 5.0 out of 5.0 by relocation I was satisfied with everything, I would definitely recommend it to family and friends June 10, 2014
Rated 5.0 out of 5.0 by Friendly staff, comfortable bed and very good food! I know I can rely on Holiday Inn Express not matter where I stay at. The staff at check in are the most courteous and friendly people. It doesn't stop there, Housekeeping staff and maintenance staff are just as friendly. The rooms are very clean, and I'm not surprised when I walk in! June 10, 2014
Rated 4.0 out of 5.0 by Decent hotel, but pricey Pretty much a standard Holiday Inn Express - clean, good staff, reasonable amenities, but awfully high-priced for the area. The rates were about $50 or more per night above those of comparable hotels/motels in the area June 10, 2014
Rated 5.0 out of 5.0 by comfortable beds and great breakfast If you stay in Gainesville then considering staying here you would love it 100% June 9, 2014
Rated 5.0 out of 5.0 by Good property. This property appeared new and well groomed/cleaned. Watch out for the traffic circle you have to navigate to get here though - you might even consider getting off at the exit east of this property and using the two way access road to get there. We had a minor issue with the AC freezing up, but it was tolerable. DON"T MISS Rochetto's Pizza right next door. Best pizza I've ever had! Nice people, big space, and a bar to boot. June 4, 2014
Rated 5.0 out of 5.0 by Travel stay This Holiday Inn upholds the best of the brand. We needed a place to stay when we visited relatives in Gainesville but could not stay overnight with them. The Hotel was very adequate, staff friendly, location handy for our travel and a pleasant part of the trip June 3, 2014
Rated 5.0 out of 5.0 by Clean convenient location Clean rooms, convenient to many restaurants and The University of Florida. May 31, 2014
Rated 3.0 out of 5.0 by Great Staff but pet policy requires smoking room Made reservation on IHG website. Corporate site stated that hotel accepts pets for a small fee, this also printed on my reservation. Thought great can bring our pet for a fee and booked a non-smoking room due to severe allergies to smoke. Upon arrival I notified staff that I would have my pet with me so I could pay my additional fee. The staff then stated that I would have to be booked into a smoking room to accommodate my pet. No where on the corporate site does it state this, had to go to the individual hotel site to see this policy. Since each location is individually owned I had to accept this policy. Thankfully I live an hour and half away, and choose to drive home to sleep, as the smoke smell in the room was horrific and that was after we went and bought air fresher to get rid of smell. If it wasn't for graduation weekend and my daughter had to be there, we would have skipped this visit to hotel. May 26, 2014
Rated 4.0 out of 5.0 by Amenities Lack of refrigerator in room was a major concern as we had medications which needed to be kept chilled. Fantastic mattress in which we slept like logs. Coffee brewer was in a rather inconvenient place. Breakfast was more than adequate and a good selection of tasty food. Was not recognized as club member. May 16, 2014
Rated 1.0 out of 5.0 by Arrogant Assistant Manager I spend around 85 to 90 nights a year in Holiday Inn Expresses in the North Florida area. I have stayed at the Gainesville property several times the past several years. I was having breakfast and asked the other two people in the breakfast area if they minded if I changed the channel. It was on CNN which no one watches and is a very poor news source. I asked the assistant in the breakfast area to change and she advised it had to stay on CNN. I went to the desk and asked politely if they could change.the channel. There was an Asst. Manager behind the two staff people at the front desk. His name was Carl Harris. He rather arrogantly advised me they wouldn't change the channel. I asked him why and he said. "its policy" I asked whose policy and he just said its policy. What really offended me was his next statement when he arrogantly advised me "I could go to my room and watch another channel." I had an opportunity to spend the next night at this hotel as I was workling in the area, but chose to drive many miles out of my way to stay at the Holiday Inn in Crystal River. Two issues: The arrogance of your assistant manager and the policy if it is such of keeping the channel on CNN which is offensive to me. Put it on local news or weather, but to force guests to watch CNN which has practically no audience versus the other cable channels is just bad business. I may never stay at the Gainesville Property again. Best Regards, May 12, 2014
Rated 3.0 out of 5.0 by Loud bottom floor The hotel itself was very nice however the bottom floor where I stayed was extremely loud all night long, including into the very early hours of the morning. Also the bottom floor had a bad smell of smoke but thankfully my room did not smell of smoke. May 7, 2014
Rated 3.0 out of 5.0 by Convienent Hotel Right off the expressway in northern Florida. Good location if your making the trek to or from Florida for a nights stay. Clean and friendly not overly comfortable but not bad. May 5, 2014
Rated 5.0 out of 5.0 by Clean and comfortable beds. We would stay here again. The cookies at front desk was a nice touch. Breakfast was very good. Coffee excellent. May 5, 2014
Rated 4.0 out of 5.0 by Great location and comfortable Great location to customer and restaurants, great room, internet worked great, good breakfast and free coffee 24/7 May 4, 2014
Rated 5.0 out of 5.0 by A very nice place to stay Clean, comfortable with a helpful staff made this a very nice stay. I would recommend this hotel to anyone visiting the area. April 29, 2014
Rated 2.0 out of 5.0 by Hi Did not get reconized as a IHG® Rewards Club Member. to close to freeway ( noise ) April 27, 2014
Rated 5.0 out of 5.0 by will stay again this was not my first holiday express stay- yours was excellent also April 26, 2014
Rated 1.0 out of 5.0 by Bad I call the day before to see if i could get upgraded, the guy that answered the phone told me that they do not do upgrades to Gold members, he also told me that his boss told him that he could only upgrade platinum members, I needed the upgrade for the fridge to keep insulin in. I end up paying an extra $10 a day just to have a fridge in the room. I checked in that Sunday afternoon and got to the room and WOW the room smell just like urine but they told me that it had been clean they came in sprayed it and left it alone, I had to go and but some air freshener for the room. The only reason that i did not switch hotels is because the others were booked up I informed my company about it and told them that they do not need to put any more. I told the Manager about the smell and he said that the room was clean. I told the manager about not upgrading members and she said that she would look into it. I will not stay there again and I am in that area 6 times a year for a week at a time. April 17, 2014
Rated 5.0 out of 5.0 by Wonderful staff and service All the staff we encountered was friendly and helpful..we chose to return to this same place because of the wonderful experience we had encountered with our first visit. We were not disappointed and plan to return again in the fall! Thank you much!!! April 16, 2014
Rated 5.0 out of 5.0 by We love staying at this hotel. We come to Gainesville a lot to see our daughter who is in school at UF. Staff is super nice always accommodating. We love staying here. Being a IHG member is wonderful, staff always thanks you and gives you stuff for being a member. April 15, 2014
Rated 4.0 out of 5.0 by Great service Nice staff, very clean. I was just disappointed that we absolute could not check in until 3pm, we had to rush to our venue because they would not let us check in early, other than that great stay. April 9, 2014
Rated 1.0 out of 5.0 by Non-smoker stuck in a smoking room I had a poor connection making my reservation for the hotel as the hotel manager said he stated it was a smoking room. It was not until I started walking down the hallway did the stench hit us. The hotel manger did not have another rooms available. I requested some order suppressing spray but unfortunately it only lasted about an hour. We ended up pouring the lotion cream on a hand towel and covering our face to try and get some sleep to no avail. We had to buy bed clothing at our next hotel due to the stench of smoke they picked up. My understanding was that all Holiday Inn Express are smoke free. March 26, 2014
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