Rated 4.2 out of 5 by 155
Rated 5.0 out of 5.0 by gbuckley47 Great Visit
Excellent service and compassion for my post hospital experience.
May 16, 2014
Rated 2.0 out of 5.0 by Bear00 Proximity to UF not worth the price
I have stayed at this Holiday Inn 9 times in the past year. Each time the quality seemed that much worse. For example, there were ants all over the walls in the bathroom during my March visit. The shower leaked all over the floor during my last visit.
For the amount of money one pays, you can get a much cleaner, nicer hotel if you are willing to drive 10 - 15 mins.
May 8, 2014
Rated 3.0 out of 5.0 by Kathleen83 Great location, helpful staff, comfortable bed, but bathroom and a/c need updating
I have stayed at this Holiday Inn several times while attending functions at the University of Florida. The location is great. Campus and restaurants are within walking distance. The staff is always friendly and helpful. The beds are very comfortable. My only problem is that the in room A/C and heating unit are inconsistent and have to be adjusted a couple of times during the night. The bathroom was clean but old and the water temperature kept fluctuating during showering. There is coffee and a continental breakfast in the morning which were both disappointing. The room rate is much higher than other hotels in Gainesville - but what you pay for is the location.
May 8, 2014
Rated 4.0 out of 5.0 by anothersu no restaurant
this was booked with room and breakfast because there was a restaurant on site.
on arrival we were told the restaurant was closed ( for several months).
we should have been advised about this before travelling.
check in was not very efficient: we were originally given the wrong room and did not get elite recognition.
however we were given a reduction in the cost due to having breakfast in the lobby.
April 12, 2014
Rated 5.0 out of 5.0 by Salt Lake City Mom Great Stay!
We booked a room at this hotel to visit the University of Florida and Gainesville for the first time. It was a stressful trip but this hotel and its great staff made it so much easier. Everyone was so friendly, professional and really went out of their way to make us feel welcome. Their business center was temporarily closed so Linda printed our 2 boarding passes at the front desk-thank you Linda for giving us personal attention. We also wanted to spend more time on campus so they happily allowed us to check out an hour and half later than the typical time, Great hotel location & personnel!! :)
April 9, 2014
Rated 5.0 out of 5.0 by John9982 Great experience
I stayed for a father daughter sorority weekend. Everything was fine with the hotel. Much better than some of the cheaper hotels up by the mall.
April 9, 2014
Rated 1.0 out of 5.0 by Forrestbrwn Worst Holiday Inn experience out of 100s
Dirty, smelly rooms. My key pad never, ever worked and had to go get new key every time. There is no doubt that the A/C was full of mildew, or worse. This hotel does not rate to have the Holiday Inn name and I have debated making more of a ruckus concerning my stay. If I was with my family and not alone, I would have left.
April 6, 2014
Rated 3.0 out of 5.0 by Jaime9876 They rest too much on their location providing business
Yes, this Holiday Inn has a great location, right across the street from the business school. However, the maintenance of the rooms lacks a little. This time, the shower drain would not stay open so I ended up taking shower in a pool of my own dirty water. I complained and the 2nd day it still wasn't fixed. I don't know where the problem is but one of these areas is broken: The maids must have noticed this problem - are they reporting it? My a/c unit's front cover was half on/half off too. I know maintenance is lacking but it could be management is not communicating their expectations. Or the maintenance team is lacking resources to maintain the room.
March 26, 2014
Rated 5.0 out of 5.0 by Sena Love it and love to go back.
This hotel is in a town, nothing much but the University of Florida. So I was worried if I won't find a good place to stay. No, this Hotel. Was really nice, clean, close to every place you want to go to. There is also a microwave in the room, I could not believe it. Good restaurants were located close by with a price that was less than $13. Staff were so kind and sweet. There was a shuttle to the airport for free.
Thank you for making my stay lovely, I love to come back.
March 24, 2014
Rated 1.0 out of 5.0 by Bill31792 Needs a makeover
Other than the location, this hotel has nothing to offer. Rooms must be over 15 years old and smell musty. Management needs to renovate before i would consider staying again.
March 23, 2014
Rated 5.0 out of 5.0 by Hammock As always perfect and comfortable stay!
My Husband and I checked in as we had Doctors appts at SHands Our room was very nice and the bed was very comfortable, I have no complaints as usual the staff was very friendly and Helpful. Linda was very helpful as usual, she tends to go the extra mile. I always stay here when coming to Gainsville for Appts at SHands as it is very close by and easy to get to.
March 14, 2014
Rated 5.0 out of 5.0 by Philippefrench Good and relaxing
That was my second visit in this hotel. I spent a good and relaxing time. Waiting for the re-opening of the restaurant.
All the best
March 9, 2014
Rated 3.0 out of 5.0 by PKD11 Needs to be updated
It's a shame to have such a good staff at such a poor facility. The breakfast was poor. The hallways smelled old and damp, and the room smelled the same only worse. The room was dark and seemed dirty even if it wasn't.
February 8, 2014
Rated 3.0 out of 5.0 by hyena Good Staff, Good Food, Not So Good Guests
1. You have added breakfast since we were here last. This was a welcome addition.
2. The staff was very polite and attentive to our needs.
3.On our last two nights a large, unruly group of high schoolers stayed at the hotel. They overwhelmed the staff''s ability to maintain order. Our room was very noisy. The Hotel did compensate us by deducting the cost of one night's stay - a nice touch.
4. My review was rejected four times because I didn't fully comply with all information requests. Too complicated!
February 5, 2014
Rated 5.0 out of 5.0 by Karmun Wonderfully comfortable bed and friendly, helpful staff
I come to Gainesville quite frequently to visit my son who is a UF student living in the dorms. It is a long driving trip to Gainesville and I often arrive exhausted. The clean, soft, comfortable bed is always a welcome site. The rooms are quiet, and the staff goes out of its way to make sure our stay is restful. The location is great because there are yummy restaurants within walking distance, and my son can walk to his dorm from the hotel. I enthusiastically recommend the Gainesville Holiday Inn. For Gator parents, be sure to inquire about the Gator parent program at the hotel.
February 5, 2014
Rated 1.0 out of 5.0 by rozzswa Never again
Room smelled like mildew and room was dusty. You pay for the room when booking, very deceptive. Air conditioning hardly worked, thank goodness it was 55 degrees outside. Beds were uncomfortable and the continental breakfast was essentially non existent.
January 1, 2014
Rated 1.0 out of 5.0 by Traveler7777777777 At least the bed was comfortable
This is an old hotel in need of much updating. The bed was comfortable, but that is all I can say good. The breakfast is lacking compared to other locations I've been. The halls smelled musty. This is a budget hotel that is priced way above its value. I will not return to this location.
December 30, 2013
Rated 3.0 out of 5.0 by mamaduck57 overpriced and old
This location is in need of some upgrades to their rooms. The rooms are small, the bathrooms are small, the beds are not comfortable, and the staff was not prepared for the large of number of quests staying on the property at that time. Disappointed in the property. It is convenient to the University but not much else there for dining or breakfast.
December 17, 2013
Rated 3.0 out of 5.0 by Trisha64 Great Location - Rooms need to be upgraded
The location of this property is perfectly situated by the UF campus. The staff is helpful and friendly. The biggest drawback to returning to this property are the rooms. They need to be upgraded (more than just new carpet and TV). If they had to pick one area to upgrade, I would recommend the bathrooms. They definitely showed their age. Although the room was clean, with the current rooms it still "appears" to be dirty.
December 11, 2013
Rated 5.0 out of 5.0 by Fariba47 Nice front desk personnel. Spacious room. Clean.
Obviously, it would be nice if the price was a little cheaper; however, it was competitive with other hotels in Gainesville. Since it is near everything, it was worth it.
December 9, 2013
Rated 2.0 out of 5.0 by FloridaResident Near UF, but lacks cleanliness
Our bathroom smelt of urine and there was a large wet spot on the carpet near the first bed as you walk into the room. This wet spot became gradually wetter as the day progressed. Little bit of a strange hotel stay. Other than that, I would stay again- due to this hotel's near proximity to UF.
December 9, 2013
Rated 5.0 out of 5.0 by CarolineB1 Nice stay.
The staff is friendly. Always a nice stay at this hotel.
December 5, 2013
Rated 3.0 out of 5.0 by Sam456 Lots of money spent in lobby remodel, less on rooms
The lobby looked fantastic. We got to our 6th floor room to discover the ceiling was leaking tremendously into the bathroom from a problem with the roof. We were moved to another room. Everything was clean but the facility still had that old damp smell. Everything was ok, just not great.
November 30, 2013
Rated 4.0 out of 5.0 by AtlUFfan Great stay but so expensive
This hotel is always clean and comfortable, and the staff is very friendly. Being so close to the UF Stadium, they clearly know that they can charge an outrageous amount per night but people will still stay because the walk is so easy and the accommodations are far better than any other hotel we've found within walking distance. My only single complaint would be the cost, but I realize that we are paying for convenience. It is nice to have so many restaurants within walking distance. It would be nice if they had breakfast at the hotel, but coffee is nice.
November 27, 2013
Rated 5.0 out of 5.0 by Band84 Alumni band weekend
Thank you to your staff for providing a block of rooms for our organization! The convenience of your hotel location is great and staff always friendly and knowledgeable.
November 27, 2013
Rated 5.0 out of 5.0 by jimfred Room 634
Overall We enjoyed our stay. The desk staff were very helpful.
I left a note at the front desk regarding Room 634.
This is NOT a Complaint, but an observation.
The shower head in this room leaks and the base tile behind the toilet are loose.
Also the water line to the shower head is loose.
I have traveled all over the USA, Canada, France, Spain, Belgium, the Netherlands, Morocco, The Gambia.
Hotel rooms tend to be different is every country, but cleanliness and appearance are very important. Small items not working properly will get negative reports.
November 19, 2013
Rated 5.0 out of 5.0 by Hammock What can I say the best in Comfort, Location, and wonderful staff!
The Holiday INN Rooms have been updated and the beds are very comfortable. The Rooms are good size and even have a fridge and microwave and coffee maker in the room for your convience. The staff is wonderful and very helpful, They go the extra mile for your comfort. If you are a solo and female you are very safe there. Linda at the front desk was more than helpful and helped me out a lot. The staff makes Home made cookies every night and puts them out for the guests. Just a nice added touch. The Holiday INN also has a free shuttle service to SHands Hospital and the airport. Best of all the clean rooms, grounds, and Lobby. You always see the staff cleaning the area.
November 17, 2013
Rated 4.0 out of 5.0 by Wolf44 Internet Service Poor
Internet service very poor. Difficulty establishing signal that would maintain. Very weak signal. Tech service assistance made a difference, but the difference didn't last. Couldn't do the work over the Internet I was hoping to do. Room 639.
Other than that, everything was A+
November 2, 2013
Rated 5.0 out of 5.0 by FFSTransTeam Very good property... Convenient to business.
Very good property... Convenient to business.
Very comfortable property... Perfect for business travel and located in the heart of the University of FL campus! MANY places to eat!!
October 28, 2013
Rated 5.0 out of 5.0 by breeqt Great experience!
The staff was very friendly and helpful. I would definitely recommend.
October 15, 2013