Rated 4.5 out of 5 by 124
Rated 5.0 out of 5.0 Great staff, relaxing and safe
Excellent customer service. Everyone was friendly and went out of their way to make sure any questions were answered and dealt with immediately.
Only issue was one that is common across chains: for the more expensive price, I'd prefer there to be more smart environmental choices and options with toiletry products, general cleaning and building practices, and food choices... this may not be particularly important for the demographic using this Holiday Inn, but it is becoming more mainstream, and is definitely important. I think customers would be very happy to see some changes in place!
September 3, 2014
Rated 5.0 out of 5.0 by Aubergine3 pet friendly and very clean
This hotel was excellent and the front desk staff were very welcoming. The room was updated and immaculate, the bathroom was very clean. Will definitely stay again.
September 2, 2014
Rated 5.0 out of 5.0 by TheHof Holiday Inn Galesburg
Great hotel used for a one-night visit on the way to Minnesota. The staff is VERY helpful and friendly, and had a lot of information about local establishments plus maps on how to get to them. The room was extremely comfortable, and the pool/jacuzzi was a very welcome way to relax. You may need to drive a mile or two to find something beyond fast food. The staff will explain it all to you without any problems.
September 2, 2014
Rated 5.0 out of 5.0 by Camille's Dad Great location and great employees
I have stayed at this hotel many times and each seems to be better than the last. The location about 1 block off I-74 couldn't be better, yet hotel rooms are very quiet. The staff is always very friendly. Parking is no problem, the hotel allows pets which is wonderful with a great area nearby to walk the pets. The hotel is always clean, breakfast is standard Holiday Inn Express which is fine with me.
September 1, 2014
Rated 4.0 out of 5.0 by grammie213 Comfortable bed
Everything was good; the only thing that would have been helpful for me would be outlets on the nightstand by the bed.
August 29, 2014
Rated 5.0 out of 5.0 by Axelrod terrific staff
The people at this place make it the superb hostelry it is. One expects couresy and efficiency from people who live and work in Illinois (outsdie Chicago), but these folks went beyond the call of duty.
August 28, 2014
Rated 4.0 out of 5.0 by Trvelguy A standard Holiday Inn Experience
I stay at a lot of holiday inn properties and they're all great when it comes to staff, room cleanliness, and amenities. In those areas they tend to excel. The one area that i would like to see improved across the board (not just at this location) is internet access speeds. A lot of my work when i'm traveling involves things like video conferencing or syncing files and with one hotspot for 150 rooms that all link back to one connection... that just doesn't cut it. Other than that, it's fine.
August 23, 2014
Rated 3.0 out of 5.0 by becon1 Great service
I attended a conference in Galesburg,, IL and this was one of 3 properties the organizers recommended. The room was clean and tidy and the staff were exceptional in terms of their willingness to make our stay enjoyable. However, the property is tired and in need of renovations and upgrading i.e. the bath and toilet are in a small room; the wash basin and sink are right beside the door to the hallway.
August 22, 2014