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Rated 4.5 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by Very very pleased customer My stay was just like being at home, very comfortable, quiet, clean and reasonable. All the employees were very nice, professional, helpful and made me feel very welcome. The hot breakfast was very good and they had a lot of variety. Liked having a washer and dryer available especially since stayed for a week. I will always stay at the Holiday Inn Express from now on when I travel. I would recommend this hotel to anyone. It was a great experience. November 3, 2014
Rated 5.0 out of 5.0 by The best HIE in America From the moment I walked in the door it felt like home. Excellent WiFi, very comfortable bed, great breakfast choices. No other HIE even comes close. Thank you. November 3, 2014
Rated 5.0 out of 5.0 by Great Experience I use this particular property several times a year. The desk staff always remembers me and greets me by name. This property is always in excellent condition, and the rooms are always clean and comfortable. November 3, 2014
Rated 5.0 out of 5.0 by Comfortable room The room was comfortable but the air conditioner didn't keep the room cool. November 1, 2014
Rated 4.0 out of 5.0 by Very nice place to stay Served our purposes very well. We have stayed here before. Probably stay again. October 30, 2014
Rated 2.0 out of 5.0 by Would not recommend I would not pay over $50 a night for this hotel. It was below average for a HI Express. October 30, 2014
Rated 5.0 out of 5.0 by Need for smaller Pillows The pillows were too big (fluffy). Perhaps if you gave a choice of different sized pillows. October 28, 2014
Rated 5.0 out of 5.0 by One night Stay at Galesburg. Our stay was to enrich a lifetime friendship and enter it into our everlasting memories. It helped to do that by allowing us to take a time-out from our daily routine. The setting was peaceful, quiet and a good place to set back and reflect back on lifetime memories. For two of us gave us great pleasure in talking about worry free child growing up living the life style of "Tom Sawyer and Becky Thatcher". The peacefulness of the surroundings allowed us to maintain our train of thoughts. This was what we hopeing for. October 27, 2014
Rated 5.0 out of 5.0 by Galesburg, IL Clean and attractive rooms. Helpful, friendly staff. October 9, 2014
Rated 4.0 out of 5.0 by Galesburg Holiday Inn Express Hotel was clean, friendly staff. My room was clean and comfortable. The breakfast area was clean and well stocked with quick breakfast items. Some healthy options. The fitness center needs some help. The equipment has quite a bit of wear and needs to be updated. I will stay again when I am in the area. October 6, 2014
Rated 4.0 out of 5.0 by Better than most in Galesburg You will like it. We stayed a week and enjoyed it., We swam in the pool which was clean. We called in Pizza and ate with my family in the dining room. October 5, 2014
Rated 5.0 out of 5.0 by Nice Hotel. Bed and Temperature need work The hotel and breakfast service were great. The room was also up to my expectations. However, the bed, pillows, and temperature of room were not good. I turned the temperature to 62 degrees and it was still warm in my room. The bed seemed to sag with little support for my back. Overall, it was a good stay. September 29, 2014
Rated 5.0 out of 5.0 by Fine hotel in small town Hidden behind the supermarket, a great place to stay. September 25, 2014
Rated 4.0 out of 5.0 by Nice Service and Comfortable beds The staff was friendly, the beds and pillows were comfortable, we got a good night sleep. The breakfast variety was good and tasty. September 24, 2014
Rated 5.0 out of 5.0 by Great experience - wonderful care of Knox College Parents I have always wanted to stay at the Holiday Inn Express, Galesburg in the years my son studied at Knox College , but it was always booked when I needed it; And I understand why. They take care of these parents so well - even getting to know the students themselves. So- i booked 6 rooms this September 2014 for my son's graduation June 2015. I thought it was outrageous, until I find out that there were few rooms left for that date. My only recommendation is that the hotel develops a better way to get to the hotel. It is tricky to get into from the interstate. I missed it twice - because I arrived late at night. Please check t his out/ Otherwise - my favorite place to stay and will miss when my son graduates. September 17, 2014
Rated 5.0 out of 5.0 by Great stay Only problem I had is that the pillows were not that great. Other then that the hotel is great. I would stay there again. September 10, 2014
Rated 2.0 out of 5.0 by Disappointed the hotel must have been an older hotel, but I was sure it was newer. the rooms were small and crowded. Unlike other HIX I have used (and I use them because of this) this room did not give me adequate space to do the work I needed to do in preparation for my meetings. In addition, even though i left late morning EVERY morning I was there so the room could be cleaned and refreshed it was NEVER done until middle to late afternoon. Couldn't understand that. Again, much different that other times at other HIX. September 10, 2014
Rated 5.0 out of 5.0 by Staff really helpful We stay at this hotel regularly. We had a mix up with our reservation and at check in the clerk asked if it was accurate. She was able to switch our rooms to what we needed. The rooms are comfortable, and the beds are great. We love having the refrigerator in the room. The breakfast is awesome. Would highly recommend this hotel. September 5, 2014
Rated 5.0 out of 5.0 by Great Stay We experienced a few snags with a refrigerator and hot tub and the staff was very quick to fix the issues. The staff was friendly and we were pleased with our stay. September 5, 2014
Rated 5.0 out of 5.0 Great staff, relaxing and safe Excellent customer service. Everyone was friendly and went out of their way to make sure any questions were answered and dealt with immediately. Only issue was one that is common across chains: for the more expensive price, I'd prefer there to be more smart environmental choices and options with toiletry products, general cleaning and building practices, and food choices... this may not be particularly important for the demographic using this Holiday Inn, but it is becoming more mainstream, and is definitely important. I think customers would be very happy to see some changes in place! September 3, 2014
Rated 5.0 out of 5.0 by pet friendly and very clean This hotel was excellent and the front desk staff were very welcoming. The room was updated and immaculate, the bathroom was very clean. Will definitely stay again. September 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn Galesburg Great hotel used for a one-night visit on the way to Minnesota. The staff is VERY helpful and friendly, and had a lot of information about local establishments plus maps on how to get to them. The room was extremely comfortable, and the pool/jacuzzi was a very welcome way to relax. You may need to drive a mile or two to find something beyond fast food. The staff will explain it all to you without any problems. September 2, 2014
Rated 5.0 out of 5.0 by Great location and great employees I have stayed at this hotel many times and each seems to be better than the last. The location about 1 block off I-74 couldn't be better, yet hotel rooms are very quiet. The staff is always very friendly. Parking is no problem, the hotel allows pets which is wonderful with a great area nearby to walk the pets. The hotel is always clean, breakfast is standard Holiday Inn Express which is fine with me. September 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed Everything was good; the only thing that would have been helpful for me would be outlets on the nightstand by the bed. August 29, 2014
Rated 5.0 out of 5.0 by terrific staff The people at this place make it the superb hostelry it is. One expects couresy and efficiency from people who live and work in Illinois (outsdie Chicago), but these folks went beyond the call of duty. August 28, 2014
Rated 4.0 out of 5.0 by A standard Holiday Inn Experience I stay at a lot of holiday inn properties and they're all great when it comes to staff, room cleanliness, and amenities. In those areas they tend to excel. The one area that i would like to see improved across the board (not just at this location) is internet access speeds. A lot of my work when i'm traveling involves things like video conferencing or syncing files and with one hotspot for 150 rooms that all link back to one connection... that just doesn't cut it. Other than that, it's fine. August 23, 2014
Rated 3.0 out of 5.0 by Great service I attended a conference in Galesburg,, IL and this was one of 3 properties the organizers recommended. The room was clean and tidy and the staff were exceptional in terms of their willingness to make our stay enjoyable. However, the property is tired and in need of renovations and upgrading i.e. the bath and toilet are in a small room; the wash basin and sink are right beside the door to the hallway. August 22, 2014
Rated 5.0 out of 5.0 by Very quiet and convenient to highway at same time I was bringing my child to move into her dorm at Knox College next morning early, and we found the Holiday Inn Exoress in Galesburg the best option for this stay (we otherwise stay, when possible, in a bed and breakfast closer to campus and for half the price--but also with half the amenities). I appreciated the jacuzzi and pool (which was kept at a comfortable temperature--not as cold as in some hotel pools) and we both enjoyed the ample breakfast and appreciated the comfy beds and the quiet in the room, despite its location on the highway (I-74) side of the building. We found the staff quiet friendly and helpful and everything to our liking. Although we'll keep checking first about availability of rooms at the B August 20, 2014
Rated 5.0 out of 5.0 by College Trip to Galesburg, IL When we checked into our room, around 9:00 PM, my wife and daughter noticed a urine type smell in the room, 225. I immediately notified the front desk and we were promptly moved to room 227. There were no problems with this room. We had a mini fridge and a microwave which I did not think we were going to have. The breakfasts were great and the staff was very cordial. I bought four ceramic plates at a yard sale while in Galesburg and needed some plastic bags to pack the plates in our luggage for our trip home. Eric, at the front desk, was very kind in giving me several of the plastic bags I needed. August 20, 2014
Rated 3.0 out of 5.0 by good breakfast The breakfast room was a busy place and could have used a bit more seating. Some people were sitting on the furniture in the lobby to eat. The staff kept the food available. The room mini-fridge was noisy and we had to unplug it to sleep. The room AC did not get as cold as I would have liked. And the chairs in the room needed replacing. The bed and pillows were comfortable enough. August 19, 2014
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