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Rated 4.5 out of 5 by 135 reviewers.
Rated 2.0 out of 5.0 by Disappointed the hotel must have been an older hotel, but I was sure it was newer. the rooms were small and crowded. Unlike other HIX I have used (and I use them because of this) this room did not give me adequate space to do the work I needed to do in preparation for my meetings. In addition, even though i left late morning EVERY morning I was there so the room could be cleaned and refreshed it was NEVER done until middle to late afternoon. Couldn't understand that. Again, much different that other times at other HIX. September 10, 2014
Rated 5.0 out of 5.0 by Staff really helpful We stay at this hotel regularly. We had a mix up with our reservation and at check in the clerk asked if it was accurate. She was able to switch our rooms to what we needed. The rooms are comfortable, and the beds are great. We love having the refrigerator in the room. The breakfast is awesome. Would highly recommend this hotel. September 5, 2014
Rated 5.0 out of 5.0 by Great Stay We experienced a few snags with a refrigerator and hot tub and the staff was very quick to fix the issues. The staff was friendly and we were pleased with our stay. September 5, 2014
Rated 5.0 out of 5.0 Great staff, relaxing and safe Excellent customer service. Everyone was friendly and went out of their way to make sure any questions were answered and dealt with immediately. Only issue was one that is common across chains: for the more expensive price, I'd prefer there to be more smart environmental choices and options with toiletry products, general cleaning and building practices, and food choices... this may not be particularly important for the demographic using this Holiday Inn, but it is becoming more mainstream, and is definitely important. I think customers would be very happy to see some changes in place! September 3, 2014
Rated 5.0 out of 5.0 by pet friendly and very clean This hotel was excellent and the front desk staff were very welcoming. The room was updated and immaculate, the bathroom was very clean. Will definitely stay again. September 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn Galesburg Great hotel used for a one-night visit on the way to Minnesota. The staff is VERY helpful and friendly, and had a lot of information about local establishments plus maps on how to get to them. The room was extremely comfortable, and the pool/jacuzzi was a very welcome way to relax. You may need to drive a mile or two to find something beyond fast food. The staff will explain it all to you without any problems. September 2, 2014
Rated 5.0 out of 5.0 by Great location and great employees I have stayed at this hotel many times and each seems to be better than the last. The location about 1 block off I-74 couldn't be better, yet hotel rooms are very quiet. The staff is always very friendly. Parking is no problem, the hotel allows pets which is wonderful with a great area nearby to walk the pets. The hotel is always clean, breakfast is standard Holiday Inn Express which is fine with me. September 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed Everything was good; the only thing that would have been helpful for me would be outlets on the nightstand by the bed. August 29, 2014
Rated 5.0 out of 5.0 by terrific staff The people at this place make it the superb hostelry it is. One expects couresy and efficiency from people who live and work in Illinois (outsdie Chicago), but these folks went beyond the call of duty. August 28, 2014
Rated 4.0 out of 5.0 by A standard Holiday Inn Experience I stay at a lot of holiday inn properties and they're all great when it comes to staff, room cleanliness, and amenities. In those areas they tend to excel. The one area that i would like to see improved across the board (not just at this location) is internet access speeds. A lot of my work when i'm traveling involves things like video conferencing or syncing files and with one hotspot for 150 rooms that all link back to one connection... that just doesn't cut it. Other than that, it's fine. August 23, 2014
Rated 3.0 out of 5.0 by Great service I attended a conference in Galesburg,, IL and this was one of 3 properties the organizers recommended. The room was clean and tidy and the staff were exceptional in terms of their willingness to make our stay enjoyable. However, the property is tired and in need of renovations and upgrading i.e. the bath and toilet are in a small room; the wash basin and sink are right beside the door to the hallway. August 22, 2014
Rated 5.0 out of 5.0 by Very quiet and convenient to highway at same time I was bringing my child to move into her dorm at Knox College next morning early, and we found the Holiday Inn Exoress in Galesburg the best option for this stay (we otherwise stay, when possible, in a bed and breakfast closer to campus and for half the price--but also with half the amenities). I appreciated the jacuzzi and pool (which was kept at a comfortable temperature--not as cold as in some hotel pools) and we both enjoyed the ample breakfast and appreciated the comfy beds and the quiet in the room, despite its location on the highway (I-74) side of the building. We found the staff quiet friendly and helpful and everything to our liking. Although we'll keep checking first about availability of rooms at the B August 20, 2014
Rated 5.0 out of 5.0 by College Trip to Galesburg, IL When we checked into our room, around 9:00 PM, my wife and daughter noticed a urine type smell in the room, 225. I immediately notified the front desk and we were promptly moved to room 227. There were no problems with this room. We had a mini fridge and a microwave which I did not think we were going to have. The breakfasts were great and the staff was very cordial. I bought four ceramic plates at a yard sale while in Galesburg and needed some plastic bags to pack the plates in our luggage for our trip home. Eric, at the front desk, was very kind in giving me several of the plastic bags I needed. August 20, 2014
Rated 3.0 out of 5.0 by good breakfast The breakfast room was a busy place and could have used a bit more seating. Some people were sitting on the furniture in the lobby to eat. The staff kept the food available. The room mini-fridge was noisy and we had to unplug it to sleep. The room AC did not get as cold as I would have liked. And the chairs in the room needed replacing. The bed and pillows were comfortable enough. August 19, 2014
Rated 5.0 out of 5.0 by Great STaff Well run Hotel, staff ready to help and quick to ask if you need anything. Area is fairly rundown and depressed around hotel. August 19, 2014
Rated 5.0 out of 5.0 by Business trip Overall the stay was wonderful. I had no problems. I was comfortable. I wish there was bacon for breakfast!! August 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed, accomodating staff and delicious breakfast This is a great hotel to stay for any purpose. The staff are very accommodating and friendly. The rooms are very comfortable and clean. The breakfast bar is also delicious! I highly recommend this hotel for anyone needing a room in Galesburg, IL. August 19, 2014
Rated 5.0 out of 5.0 by Wonderful stay I stayed for 4 days and 3 nights and everything was wonderful! The beds and even the roll away bed were all super comfy! The staff was friendly and attentive. The breakfast was wonderful and always fully stocked and the ladies who ran it were super friendly. The room was always clean. And the lotion, shampoo, and conditioner were from bath and body and were wonderful! I would definitely recommend this hotel to everyone and I will be staying here every time I'm in town!! August 19, 2014
Rated 4.0 out of 5.0 by Comfortable, great staff This is a nice hotel for the area. We always stay here when we're in Galesburg.The staff is great. August 19, 2014
Rated 5.0 out of 5.0 by Great family time We had 3 families staying at the HI Express for a family celebration nearby. We made use of the breakfast time, pool time, and lobby time to reconnect. Everyone on the staff was friendly and helpful. The room was very clean and quite sound proof as well. This was our 3rd stay here and all have been good experiences. August 14, 2014
Rated 5.0 out of 5.0 by Great place to stay Staff was excellent and very friendly. Nice location, great breakfast, just a great place to stay as we were passing through. Would definitely recomment. August 13, 2014
Rated 4.0 out of 5.0 by comfortable and clean Great place to spend the night. A/C didn't cool satisfactorily. Must have a malfunctioning thermostat. We would go from too hot at night to cold. August 12, 2014
Rated 4.0 out of 5.0 by Galesburg HIE Clean, neat appearance and friendly staff made this a nice stopping point for a business trip. August 7, 2014
Rated 5.0 out of 5.0 by Galesburh Excellant overall, staff among the best we've encountered August 4, 2014
Rated 5.0 out of 5.0 by Another wonderful stay We come to Galesburg twice a year to visit our elderly parents and other relatives. We always choose Holiday Inn Express because we know the quality of both the staff and the hotel will be very good. We will see you again in November. August 2, 2014
Rated 4.0 out of 5.0 by standard holiday Inn express Clean and pretty standard holiday Inn express. Friendly staff. August 1, 2014
Rated 5.0 out of 5.0 by illinois trip Great staff and breakfast. A little road noise or I would have given them all 5's. August 1, 2014
Rated 5.0 out of 5.0 by great experience When we arrived, Derek made us feel like family at a reunion. The lady who does breakfast is very friendly and helpful. Both aim to please. Also the room was extremely clean. Just a wonderful place to stay. July 31, 2014
Rated 5.0 out of 5.0 by Very enjoyable experience I always stay here when I visit Galesburg. It is easy access to the freeway, the rooms and beds are great and the staff is very friendly and helpful. The breakfast in the morning offers more choices than other hotels where I have stayed. July 31, 2014
Rated 5.0 out of 5.0 by Great Breakfast and Awesome Pillows I loved the pillows here! They were soooo comfy! Had a great stay; room was clean, staff was great and the breakfast had a lot of options you don't usually find when free breakfast is offered. Definitely a thumbs up experience! July 31, 2014
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