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Rated 4.5 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by 2014-07-12 Galesburg Very pleasant stay, staff was very helpful. Adding some more stuff to get to the minimum of 50 characters. This seems like an arbitrary and pointless site-imposed restriction. July 17, 2014
Rated 3.0 out of 5.0 by Same uncomfortable beds as last year's visit. I realize there is not much hotel competition in Galesburg, but we are a member if IHG Rewards and we always stay in Holiday Inn Express hotels when possible. This one has gone downhill since it was built. The beds are saggy and not comfortable. I had hoped in the year we had not been there they may have changed them out, but it doesn't appear so or they are buying poor quality mattresses. With the hotel near the very noisy interstate a good bed is necessary to help get to sleep and stay asleep. Kudos for having gluten-free bread for breakfast so we could have toast and jelly. Few hotels make that very nice effort. Thank you. July 16, 2014
Rated 5.0 out of 5.0 by Great Service, breakfast excellent, staff very helpful We stayed 4 nights this past weekend and our stay was most joyable. Our sons and families also stayed and the staff was so courteous, more than willing to help with any problem and friendly. The breakfasts were most appreciated as we didn't have to leave the motel until later that way. All of us received the same great help from all staff there on the weekend. July 15, 2014
Rated 5.0 out of 5.0 by Comfort and excellent service The staff at this hotel were friendly, professional and always eager to help. The room was comfortable and clean. We love staying at this hotel when we visit Galesburg. July 15, 2014
Rated 5.0 out of 5.0 by Nice home away from home Nice place to stay when out of town. Food is great, staff was helpful. Even the room was cleaned in our absence. July 12, 2014
Rated 5.0 out of 5.0 by Over Al;l As expected, I have high expectations My primary choice when traveling, THANKS FOR A GOOD JOB July 10, 2014
Rated 5.0 out of 5.0 by Excellent breakfast Very welcoming staff, excellent breakfast each morning, and nice indoor pool July 7, 2014
Rated 3.0 out of 5.0 by Extremely friendly staff Already stated issues regarding cleanliness. Staff however was well above average. Kind, friendly, helpful. Very nice people. July 6, 2014
Rated 5.0 out of 5.0 by Dakota Girl Extremely happy with Galesburg Hi Express. We were traveling to the East Coast. We called up the hotel from the number info on our GPS. The clerk who took my call was wonderful. She was the same clerk who checked us in when we arrived. She put in the extra effort to ensure we were well taken care of. We slept so well that night after being on the road all day. It was quiet and very comfortable and extremely clean. Good choice! July 3, 2014
Rated 5.0 out of 5.0 by Very comfortable bed I usually don't sleep well in hotels, but I have to say for my needs, the bed was very comfortable, Both my husband and I woke up quite rested after a long drive. Hotel was perfectly situated for our needs, and close to town. Had two grandsons with us, and they loved having a pool. Convenient to local grocer was nice for picking up some travel treats for kids. June 24, 2014
Rated 2.0 out of 5.0 by Last stop on vacation This stay may have been better but there was the issue with the doors being locked when we arrived. It was in a bad location and the only restaurant was Taco Bell which was closed for remodel. June 24, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Galesburg Always Reliable We stay at this Holiday Inn Express in Galesburg every couple of months, and the staff consistently provides rooms that are clean and comfortable. We are always greeted with friendly smiles, and they are very accommodating when it comes to requests (such as preference for a first floor room). The breakfast is always good and they keep adding more choices. We would definitely recommend this hotel to anyone who needs to stay in Galesburg. June 20, 2014
Rated 3.0 out of 5.0 by Okay but overpriced Had this hotel been $30 cheaper, I wouldn't complain, but considering the price, the experience should be much nicer. The A/C didn't work great, although it was better in my room than in those of our family members. June 19, 2014
Rated 5.0 out of 5.0 by Great staff We have stayed here numerous times and we continue to have wonderful experiences. June 18, 2014
Rated 4.0 out of 5.0 by Very good value for the money Room was clean. Bed a little to soft for me. Overall the stay was much better than at some of the lower priced hotels. Breakfast was above average. All employees always greeted you with a smile. Overall, I was more than satisfied with my stay. June 17, 2014
Rated 5.0 out of 5.0 by Great Stay Neat, clean, quick with friendly staff. The access to the Interstate is good. The directions into the hotel parking lot (street signs) do not exist, or is missed them. You just have to assume you turn left at the first intersection. June 13, 2014
Rated 5.0 out of 5.0 by Nice room, nice people Really helpful staff..very courteous and helped us find a fine place to eat the night of our stay...a gratifying stay at this Holiday Inn Express. June 9, 2014
Rated 5.0 out of 5.0 by Great place to stay Great staff. Clean room, clean bathroom and comfortable bed. I loved the pillows. Breakfast was good. Wish they have a restaurant so, I don't need to go out at night especially on a rainy night. Otherwise, I'll stay here again and again until my son graduate from Knox college. June 8, 2014
Rated 5.0 out of 5.0 by Great Hotel. This hotel was exceptional and the staff was great. Any hotel could have a problem and I did encounter a problem, but the staff took care of the situation to my satisfaction and they were very pleasant about it. (Thank you.) The breakfast is better then a lot of hotels. I would and will definitely stay again. June 7, 2014
Rated 5.0 out of 5.0 by 2 night stay great hotel Everything about this hotel met or exceeded my expectations. From outside appearance all the way up to checkout. Class A service.. Clean Rooms, many choices for breakfast. Relaxing pool area. Would stay here again in a heartbeat. June 7, 2014
Rated 5.0 out of 5.0 by good night's sleep Always can depend on them for a comfortable bed for a good night's sleep. Breakfast is a little boring. Staff was friendly and helpful. June 4, 2014
Rated 5.0 out of 5.0 by Hard to Find While the hotel is visible from the road, access to it is very difficult because of lack of proper road signs. June 4, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, safe, and enjoyable. This facility is clean throughout with a comfortable bed with quality linen. It was quiet and provided a good nights rest. The breakfast provided healthy options in a clean dining area. I would stay in this facility again and recommend it to others. The price is about right for the quality. June 3, 2014
Rated 5.0 out of 5.0 by dog show near Galesburg I was impressed how friendly the staff was. truly a dog friendly hotel June 2, 2014
Rated 5.0 out of 5.0 by Something About Galesburg I've been to this hotel several times and it always strikes me how nice everyone is-not just the person who checks you in or the nice breakfast hostess (both outstanding), but everyone. It makes all the guest nice, too. I even chat with people in the elevator; they can't all be local, but we get caught in the local charm I guess. The décor is fine, what you'd expect, it was remodeled a few years ago. I was please to see gluten-free bread at breakfast! May 25, 2014
Rated 1.0 out of 5.0 by Uncomfortable bed and filthy bathroom. We were in Galesburg for a family funeral. There is only 1 room with a roll-in-shower for wheelchair users. The 1 queen bed must have been at least 20 years old. The mattress was too soft, and the 2 people roll to the center of the bed. The bathroom was filthy. There were a few ants on the floor, and the floor around the toilet was sticky and smelled of urine that had never been mopped. The shower chair was fine, but there was a 3-4 inch incline to get into the shower, so all the water flowed out onto the bathroom floor. We had planned to stay 2 nights, but after the 1st night, we checked out. Other people seem to have had very different experiences from ours: is this how you treat your disabled guests? April 26, 2014
Rated 5.0 out of 5.0 by Convenient, right off the freeway. Stayed here several times. The lady who does the breakfast is the best. Always friendly and very attentive to make sure you are happy. Staff always helpful. Now we stayed 6 days in two different HIE and found in both that the rooms did not stay cool enough during our sleep time. Not sure what was up with that. Should we find this occurs again I might have to rethink my stays. April 21, 2014
Rated 5.0 out of 5.0 by Excellent Staff Stayed here multiple times. Great staff and all around excellent hotel. March 26, 2014
Rated 2.0 out of 5.0 by Little Disappointing The room had a musty smell to it. After spraying with febreze was able to handle it. the refrigerator made a noise all night long. I finally just unplugged it. When checking out at 4am to catch a plane,I found the reception desk deserted. After looking in the pool area due to blaring music and not finding anyone,I happen to look in office door window to see her laying on the floor sleeping. I am a frequent guest of Holiday Inn Express and was really dissappointed with this one. March 17, 2014
Rated 5.0 out of 5.0 by FWH Price and comfort go together. One of the best HI's I've seen. March 14, 2014
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