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Rated 3.7 out of 5 by 23 reviewers.
Rated 5.0 out of 5.0 by Excellent Service Everything was great. Service was awesome hotel was extra clean April 29, 2013
Rated 5.0 out of 5.0 by Great value I stayed here for 1 night while I was in town for another event. The staff at the front desk were very friendly and acknowledged that I was a Priority Club member. They explained where everything of interest was (breakfast, laundry, pools, etc.) The hotel is at the far West end of Seawall Blvd so there are very few places within walking distance. I knew that before I booked so I was preppared but it could be a disappointment if someone didn't do the research ahead of time. The lobby and rooms were clean. I was very happy with the size of the room and the balcony. No, the balcony was not huge, but there were two chairs and that's all we needed. Our room had what I would call a "partial" ocean view. My only complaint would have to be with the jacuzzis at the pool area. Although they were warm, they definitely were not hot and the jets didn't work. We still enjoyed sitting in them and looking out at the gulf. Breakfast was very good...Love the cinnamon rolls! I would recommend this hotel for anyone who doesn't mind being a little further away from the main part of Seawall Blvd. April 29, 2013
Rated 2.0 out of 5.0 by Bad customer service I called the front desk and asked about the dry cleaning the person that answered the phone not know and transfered to someone else and was really rude. She told me 3 different times to get the clothes drop off finally total me by 7:45 am and would get back by 5 pm. Later I found the welcome package in the desk and tell that drop off is 9 am. Why would they tell me 3 different times. Also I never requested an wake up call however I got one every morning @ 7:45 am and when I told them no sorry and it would not happen again. However it did for 2 morning. I asked for more towels and they told me to look for the cleaning women on the floor. Why April 20, 2013
Rated 5.0 out of 5.0 by Service and cleanliness The front desk was very accomidating, friendly and always available to answer questions. The hotel was very clean and for a beach front hotel it was quiet at night. Location was convient. April 15, 2013
Rated 5.0 out of 5.0 by Nice Hotel for the $ We staying during the first week of April. The hotel is nice and the rooms are clean and comfortable. It is right across the street from the seawall so the views are pretty. The outdoor pool is a bit small and was a little on the cool side. Overall, a good hotel for the $. April 9, 2013
Rated 5.0 out of 5.0 by Very Thoughtful My wife loves the beach and we don't get to go often. When we arrived she was disappointed that we didn't end up in a room with a beach view. Just assumed they all had that. I asked if there was any possibility that we could move to a room with a view and they were happy to do that for us. Throughout our stay the entire staff was incredibly helpful and friendly. April 7, 2013
Rated 5.0 out of 5.0 by Nice stay Overall it was a nice stay. We were hoping for a free upgrade to a room with a couch bed since my husband is a platinum member, but were told that wasn't possible. Not sure if those rooms were all booked or not. Other than that it was a pleasant visit April 5, 2013
Rated 5.0 out of 5.0 by Short Stay, but very accomodating I only stayed at the hotel for approximately 8 hours, mainly to sleep. I was greeted by a very warm lady that made my check in very easy and pleasant. And, when I walked into the room, I could not believe how much I was getting for the price I was paying. The room was very inviting and the bed was extremely comfortable. I do not eat breakfast very often, but it was refreshing to see the variety of breakfast items. I definitely enjoyed breakfast that morning. The only two concerns I had were minor. The lower parking was a bit tight for a pickup truck. And the other was that the shower curtain was bit to short. I rated the staff and service GOOD only because I was not there long enough to enjoy much. Other than that, it was a great visit. If the price stays around the same for a bit, I will definitely try to convice my wife to make a weekend trip to Galveston and stay at your hotel. Thanks. March 5, 2013
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