Rated 3.8 out of 5 by 202
Rated 4.0 out of 5.0 by Becky J. Nice Price for the Island
Late arrival, but rep was very courteous. Check in went quick.. Hotel looked nice from outside as did the lobby. Room was decent size and furnishings seemed of above average quality. The holdy odor in the room and smell of sewage in the bathroom were not so nice, but once the air kicked in, it got better. Weather was perfect so we left the balcony door open to let in the breeze. Not noisy at all.. Felt like we had the place to ourselves. Business center was a bust as internet could not be connected, once on, you couldn't print anything, because the hardware was old and not updated.. Fitness center nice, and pool area very nice. Overall a great value. Other than housekeeping banging on the door excessively between 11 and 11:30, and telling them each time we had extended to late checkout at 12:30, somehow they didn't get the memo, and didn't understand my clear English each time. Breakfast was so/so but free so it was a nice bonus. I would probably stay there again.
October 24, 2014
Rated 4.0 out of 5.0 by shan44 Comfortable bed and great service
We had a wonderful experience. The hotel was "overbooked" but they made suite accommodations for us at a cheaper price than we found a regular room online.
October 23, 2014
Rated 5.0 out of 5.0 by JackBQuick Nice Rooms and Excellent Staff
What an enjoyable stay this weekend at the Holiday Inn Express West-Seawall. The room was perfect and the staff was excellent ! I will stay here again next time I am in Galveston.
October 22, 2014
Rated 5.0 out of 5.0 by Rita May A good nights sleep
This hotel offers great beds for a good nights sleep. It also is located within walking distance to Jimmy's Pier . There is no beach area in front of the hotel but it is a beautiful area for watching the surf, and wildlife.
October 15, 2014
Rated 5.0 out of 5.0 by REStaff Relaxing Environment
Very clean hotel, with pleasant staff. Casual relaxing environment. Totally recommend.
October 13, 2014
Rated 4.0 out of 5.0 by FO2141 Good Deal
The Staff at this hotel know their jobs are good at them They are really nice and accommodating. Breakfast was nice, hot, and fresh. The lady who runs the kitchen area is a sweetheart.
On the down side the hotel has an issue with humidity, always high in the rooms.That is the only true downside I can think of when, I think about the type of hotel this is (Not a bad choice). I think this may be an issue with many of the hotels on the island this time of year. Overall I had a pleasant stay.
October 11, 2014
Rated 5.0 out of 5.0 by Emilio27 Sunday at Holiday Inn Express and Suites in Galveston West Seawall
Relaxing at the how water pool or with the kids in the bigger one, good service.
October 9, 2014
Rated 4.0 out of 5.0 Great staff and service
This hotel is located on the sea wall, but there is no beach at this location... it is all rock. That was disappointing to me.
The breakfast was OK. I stayed 2 nights and the first morning, the eggs were good, but the 2nd morning, the eggs were pretty bad. The rest of the breakfast was actually pretty good. There was no water in the breakfast area and a staff member was very kind and brought me water. Water is available in the lobby area, but I hated to pick up my purse, and other things to go out of the area and get water. It would be helpful to have it in the breakfast area. (Surely I'm not the only one who drinks water with meals?)
The WIFI in my room was less than adequate. It was downright awful.
The room was comfortable, clean and restful. My room was right behind the elevator so I was concerned that it would be noisy. However, I never heard the elevator. It was a very quiet room. The staff was very helpful, friendly and accommodating.
October 7, 2014