Rated 3.7 out of 5 by 171
Rated 5.0 out of 5.0 by KJ11211 Clean, cool and comfortable
One of the cleanest hotels I have ever stayed in. I expected to see sand everywhere since we were at the beach but the only place I saw any was "on the beach"!
I never have a complaint about beds at any of these hotels, they are always wonderful and I always sleep well. This was one of the first hotels I have stayed at where the room temp was actually cool enough when we walked in and stayed that way the whole time we were there.
August 24, 2014
Rated 4.0 out of 5.0 by fishdan1 A Rainy Day
Pool could be open longer and open earlier. Breakfast was good as it always is and parking was easy. Staff was nice and helpful except once we lwft they couldnt find a lost teady bear.
August 23, 2014
Rated 2.0 out of 5.0 by IHG Rewards Club Member Not up to par for typical Holiday Inn Express
A/C was inadequate to cool entire room. Uncomfortable conditions for person sleeping in bed that isn't close to A/C.
Breakfast options were not as good at this location as in other Holiday Inn Express locations that I've stayed.
Staff was friendly.
August 22, 2014
Rated 2.0 out of 5.0 by Disappointed Customer gal Used points for this stay room was not in very good cond.
Would have rather paid and stayed elsewhere. We used points and was put in the very last room 426, carpet was so nasty we used towels to lay on floor and walked on them. I couldn't open balcony door husband had to unlock was very hard, could not double lock entry door lock would not match up. Maybe other rooms are good if you pay CASH I don't know. Very disappointed in holiday inn as this is the hotel I use... will try others now not holiday inn. This was my first time using points glad there gone I can find a new hotel!!!
August 19, 2014
Rated 5.0 out of 5.0 by southtxman Best stay
I had a great time in Galveston. The hotel was centralized to everything on the Seawall. This is the first time i have been there and i would definately go again. The room was nice but the toilet ran and it smelled a little, but everything else was great. It would have been nice to have like a outdoor patio bar type of environment.
August 18, 2014
Rated 5.0 out of 5.0 by good daughter comfortable beds
I liked the location and the look of this Holiday Inn Express, booked a Queen suite, had a balcony over looking the gulf, fishing pier was to the right, nice view, but don't recommend for swimmers or beach goers . Bathroom lighting was poor , and sleeper sofa was very poor. But would go back , clean nice stay.
August 13, 2014
Rated 2.0 out of 5.0 by Austin Grandfather If you don't mind a cold shower or bad breakfast...it's okay.
Nice room with a view. I travel frequently to Galveston for business so decided to try this hotel for the outstanding rate offered. I didn't so much mind the lack of water pressure but no hot water became a problem on both trips to the shower. Breakfast was a disaster. We invited our kids to enjoy the beach with us and provided their room, which did have hot water. There are lots of choices for the continental breakfast, but the hot food consisted of cold eggs and rubbery sausage that had been so overcooked, it was uneatable. Nobody was ever around to complain to, but staff did emerge one time to run to the egg dump spot and then run back through the door. That person wanted no part of customer service. Wow, did anybody ever think of placing a microwave in the dining room? We looked and looked for it. ...no where to be found. It is hard to imagine this being a Holiday Inn with nobody in sight or in charge of service for the couple of dozen people who wanted a 'good' free Holiday Inn sort of breakfast. My suggestion would be to eliminate the hot foods, if you can't make a decent effort with them.
August 12, 2014
Rated 4.0 out of 5.0 by Lahohaemluwo Great staff, clean hotel
Very clean hotel, very friendyly staff, and great value for the price
August 11, 2014