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Rated 3.9 out of 5 by 491 reviewers.
Rated 5.0 out of 5.0 by R and R A great place to just relax without all the traffic. Close to everything. June 20, 2016
Rated 5.0 out of 5.0 by Neat We had a wonderful stay and would recommend this hotel to others! Rooms were clean and everything was in working order. We enjoyed breakfast every morning June 20, 2016
Rated 2.0 out of 5.0 by Customer Service Erin was the best staff member we met. She should be the Front Desk Supervisor (FDS) not the person who holds that position. She advised we book again through the website, got a room although at a much higher rate. The FDS canceled our reservation without leaving a message for me,she said "we don't leave messages", it's your responsibility to have a valid credit card (Erin ran the card with no problems). The FDS and day manager (18 Jun) are rude and do not represent Holiday Inn well. No recognition for IHG Rewards Club Members (not me at least). We've stayed here 3 times now, this was the worst and it won't happen again. June 20, 2016
Rated 1.0 out of 5.0 by Worst Holiday Inn Express I've been to Our stay was not nice, in fact, it was one of the worst hotel stays we have had. The dresser where we unpacked our clothes made them smell like old mold aand mildew. The room was musty, the hallway was cooler than the room. The free breakfast that is included in the price, was not up to the standard of other Holiday Inn Express's where we have stayed. Our friends, who got a much lowner rate, got beach front views while we, as members who paid full price, got a room over looking the back parking lot and adjacent structure. The manager could not even explain why our bill was not dropped to the going rate of our friends, the "guaranteed price" that ihg. claims was not honored. We will never stay at this HIE again and will not refer anyone to this hotel. You will be disappointed June 20, 2016
Rated 5.0 out of 5.0 by Beautiful View What you would expect from a Holiday Express. Walking distance to what the gulf offers June 19, 2016
Rated 5.0 out of 5.0 by Vacation I was here on vacation with some friends , I extremely satisfied with the room, stay, service, location and overall appearance of the hotel. I strongly recommend this place if you visit the galveston . The local is great and the staff and service is even better.. AWESOME June 18, 2016
Rated 5.0 out of 5.0 by Great View... Great Staff I have stayed at this hotel for several weeks in the past (going home on weekends) while finishing up a project on the Island. I like that the hotel is not down Seawall where all the congestion is, yet it is within minutes of most everything. You can get a pretty good view of the Gulf from any room balcony. The East side, 4th floor (even numbered hotel room numbers) is better as you can see all of the Island and the beach. The staff here is awesome! Yvonne, Chelsea, Arin, Sonja, Conner, Dora, etc. (sorry if I don't remember all of the names) are always smiling and very helpful. They have worked with me to get me a particular room, to the best of their ability. I always look forward to staying here on Seawall when I have business on the Island. June 14, 2016
Rated 2.0 out of 5.0 by Good AC, Bad Bathroom Fixtures The bathroom sink was stopped up, and the toilet did not work properly. It was never fixed. The room was clean, the bed was comfortable, and the air conditioner worked great! June 14, 2016
  • 2016-06-23 T21:34:20.468-05:00
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