Rated 4.5 out of 5 by 41
Rated 5.0 out of 5.0 by Tim99 Great place to stay
This holiday inn express is one of the nicest in Ontario
Has the little extras such as nice exercise room and sauna
Always very clean and is a pleasure to stay at
October 27, 2013
Rated 5.0 out of 5.0 by dj2214 Quiet
Enjoyed my stay, as this location is very quiet compared to many other locations. The upgrade was unexpected and was greatly appreciated.
October 25, 2013
Rated 5.0 out of 5.0 by Jaynee very friendly staff
A great place to stay! The hotel was very clean & quiet . The staff was very friendly & helpful - especially the housekeeping staff.
October 10, 2013
Rated 5.0 out of 5.0 by BevEFS Good spot
New and clean, Holiday Inn Express in Gananoque. Just off the 401 and near restaurants and beautiful sights. Good staff, helpful, efficient. Good parking and excellent breakfast. Would prefer real dishes and cutlery. Congratulations on a very good recycling program.
October 1, 2013
Rated 4.0 out of 5.0 by warmandrested Comfortable
Have stayed numerous times. Beds are comfortable and rooms are clean and spacious.
Location is good in relation to highway.
September 30, 2013
Rated 5.0 out of 5.0 by 2Lakewoods Wonderful stay!
Everything about this stay was perfect! Immaculately clean, incredibly comfortable and quiet, genuinely friendly, professional staff. This is our 'go-to' destination whenever we are staying in the area...
Many thanks to All!
September 23, 2013
Rated 5.0 out of 5.0 by X740 Great location & great service
I have stayed at this Hotel a number of times. I have always been greeted with warmth and friendliness. The place is kept clean and the rooms are always what you would expect. I enjoy the location, the shopping in the area and its closeness to Kingston, Ontario, Canada. You get your money's worth.
September 22, 2013
Rated 4.0 out of 5.0 by beemer1961 good experience but a couple of things...
The hotel was a very good experience overall and the price was reasonable, the exercise room was very good, the pool was at a very comfortable temperature and the sauna was a great plus. Breakfast and breakfast room was very nice, food was kept stocked up and was fresh.
Now for the "nit picking", Paid online for a Casino package which was 14 dollars more than the CAA price, Took the package because of the vouchers and gift, when we checked in we saw that the vouchers were available for any registered guests... so the package was not needed. When we let the day desk staff know she wasn't aware of the difference, but did give the refund back.. excellent on her part. Quick note to management, when checking in, it is much nicer for the staff to stand and address the customer, not just sit on the chair, nit picking yes, but is shows interest in the customer.
The room was clean,,, the bathtub,, long black hairs in tub, when seeing things like this, I for sure do not drink out of the glasses in the room, yes many news programs have done undercover programs on hotel cleaning, and the consumer is for more educated and aware of what expectations must be met.
Overall the hotel is a very nice place to stay and I would recommend this hotel, and will be back, but don't let the standards fall, when checking into a hotel room, I should have no presence left behind of those who were there before.
September 11, 2013