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Rated 4.2 out of 5 by 195 reviewers.
Rated 4.0 out of 5.0 by Very nice, inexpensive accomodations, free parking. For a very reasonable price, this hotel offers very nice accomodations, comfortable beds, free parking and internet, with a complimentary breakfast that was well above the average continental breakfast. September 3, 2014
Rated 5.0 out of 5.0 by Exceellent Stay Excellent location close to Disney and restaurants. September 3, 2014
Rated 4.0 out of 5.0 by carpet carpet need shampoo/cleaning, staff were very nice, they greeted with cheerfulness. If I return to Garden Grove I will try the Candlewood and suites which was next door. the grounds were well kept. August 27, 2014
Rated 5.0 out of 5.0 by Great Customer Service We had great customer service here when we arrived. Didn't get his name, but he did everything right. He was the bald (sorry) guy that works the night shift. I've stayed in MANY Holiday Inn, and his greeting and club member recognition/appreciation upon our late check-in was really refreshing and I felt valued as a IHG member. Thank you. In fact, I stayed in 3 other IHG hotels within the previous weeks, and this was the first to offer me my club welcome package! Hotel was comfortable too. Some stains on the bathroom walls, but everything else was clean. Sofa bed was not comfortable at all, but the bed was. Air conditioning was powerful and adjustable. Pool towels were thin and too small. Pancake maker was SLOW, but made good pancakes. Loved that they had name brand oatmeal and yogurt, lots of variety of food. Coffee not too great, but that's IHG all together. The dining room staff were very friendly as well and they kept the place and tables very clean. They ran out of butter, but the lady there searched around and was determined to find me one, and she did...now that's service! All of the IHG should learn from them in terms of customer service. Overall, great place! August 23, 2014
Rated 5.0 out of 5.0 by Business Trip - good hotel Lots of families with kids (Disneyland) but had no trouble or noise issues while on my business trip. Great staff. Basic fitness center, nice sized swimming pool. Would recommend this hotel for business or vacation travel August 23, 2014
Rated 5.0 out of 5.0 by Excelente opción en el área de Disneyland Buena atención del personal. Como siempre, el desayuno suficiente. August 20, 2014
Rated 2.0 out of 5.0 by Old version of Holiday inn express Very disappointing stay after many other stays at HI express. Normally they are fresh and pleasant. Room was not ready when arriving after 15:00 with employee saying that hotel was fully booked night before as it was not their problem. Secondly the coffee was empty in lobby during waiting. At third the aircondition was making extreem loud noise. Further a smelly room but that is I guess due to the aging room. August 20, 2014
Rated 5.0 out of 5.0 by Love this place! We have stayed here many times and have enjoyed each visit. Everyone is very nice. Danny always greets us and remembers us! He always makes us feel welcomed. The hotel is super clean, the rooms are great and the location works for my family! We will see you guys soon, yes we will be back!, August 19, 2014
Rated 4.0 out of 5.0 by Great Service needs upgrades It definitely is a "vintage" facility. No fridge or microwave. Price was ok for convenience and location. August 18, 2014
Rated 2.0 out of 5.0 by Not a pleasant place to stay Though good for the price you pay but find something else if you want to have a sound sleep in a neat and clean room. August 14, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable Room Stayed at this hotel for 2 nights when my family visited Disneyland. It was a short drive to Disneyland (10 minutes) with great restaurant options along the way! The room was clean and comfortable, as were the hotel grounds. The breakfast was excellent and the staff was super friendly! My only complaint is that the bathroom door opens out and does not stay open.....with the bathroom door constantly closed, it was hot in the bathroom (a pet peeve for me when getting ready) so I propped it open with the iron! Also, the jets in the hot tub were not working during our stay. Otherwise the pool was clean and the kids loved it. The room was awesome, the beds were comfy and it was clean.The staff was great. Also, they have laundry facilities for the guests which came in handy while traveling!! I would stay here again....in a heartbeat!! August 14, 2014
Rated 5.0 out of 5.0 by breakfast Great food each morning, bacon eggs and pancakes were just what the kids wanted. August 13, 2014
Rated 4.0 out of 5.0 by Disneyland stay Stayed here with family during our Disneyland trip... All staff was very friendly and helpful... decent breakfast and nice to have a shuttle option from the hotel to Disneyland... August 12, 2014
Rated 4.0 out of 5.0 by Convienent location Staffs @ breakfast r wonderful. Clean room Toilet seat needs to be changed August 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. We usually stay at this Hotel at least once and have never had a bad experience at this motel. The service at this Hotel is better than any Holiday inns I have stayed at. August 12, 2014
Rated 5.0 out of 5.0 by Excelente servicio Gratamente puedo decir que me consintieron en este Hotel, excelente atención de todo el personal incluyendo a la Manager, en el desayuno todo bien servido y basto. Mi recomendación es solo que el hotel ya requiere de mantenimiento, aunque esta bien podría estar mejor. Es la 6 vez que visito este hotel y regresaré. FELICIDADES! August 8, 2014
Rated 5.0 out of 5.0 by Great stay with breakfast Very comfortable and relaxing stay. We specifically stayed here for the HIE breakfast, always excellent. The cinnamon rolls here weren't quite as good as other HIEs, however. Everything else, including the sausage patties, was up to par. The only downside is the location seems to be not quite in the center of things. August 8, 2014
Rated 5.0 out of 5.0 by Great Location and Amenities Stayed for 9 nights in July and loved the property. Location was very convenient right off the 22 freeway, and was very clean with great breakfasts and friendly staff. Would definitely stay here again! August 7, 2014
Rated 2.0 out of 5.0 by hotel air quality The whole hotel was very stinky, the hotel and room smelled horrible of old and dirty carpets. August 6, 2014
Rated 5.0 out of 5.0 by Great service The front desk staff was very friendly and helpful. The building and guest rooms were clean and appealing. The free breakfast was excellent, with a wide variety of tasty choices. August 4, 2014
Rated 4.0 out of 5.0 by Nice bed, quiet, clean place to stay. This hotel was perfect for my stay. I felt safe and relaxed. There were some problems with the hardware in the bathroom but I didn't mention anything about it- if I had I'm sure the staff would have fixed it immediately. July 31, 2014
Rated 4.0 out of 5.0 by Curtains/Blinds or Drapes need to be updated Our room was nice but too much light coming outside. Have curtians/ drapes that is adjustable would be a nice upgrade. Specially if you want to extend your sleep. July 30, 2014
Rated 5.0 out of 5.0 by Will return again This was second summer we have stayed at this location and it topped last summer. The hotel and staff are outstanding and the morning breakfast and staff are the BEST. The location is great for all adventures (Disneyland, shopping, eating) and also visits to the nearby beaches. July 22, 2014
Rated 5.0 out of 5.0 by Arrive Very Late We were traveling down to LA for two reasons 1) to take my daughter friend back home to Huntington beach and 2) to take my older daughter to check out colleges. We had left the bay area very late and I have been staying at Holiday Inn's regularly for the last three years. Anyway, we did not arrive in LA until 4:30 in the morning and began to look for Holiday Inn's in the Huntington beach area and we were able to find one in Garden Grove which is 15 minutes away from Huntington Beach. We checked in as I said around 4:30 in the morning and asked for a late check out then went to bed, when we got up the next morning we decided that we wanted to stay another night and spoke with the manager and ask if, do to the fact that we arrived so late if we, could get a discount on the additional night stay and they did it with no problem. The rooms are always very clean and staff very helpful. We also stand at another Holiday Inn Express in San Clemente. July 18, 2014
Rated 4.0 out of 5.0 by Great service! Great service, but the beds are a little worn down where people sit on the edge of the bed. My wife felt like she was going to fall off the bed as she slept. Other than that it was a really nice place. July 17, 2014
Rated 5.0 out of 5.0 by great breakfast clean and kept up well. comfortable beds and great towels July 14, 2014
Rated 5.0 out of 5.0 by Wonderful accomodations and great stay We stayed here for a Disneyland trip and watch our daughters play in volleyball tournament at the convention center. Hotel is close to everything, including economical and higher end restaurants. We used the shuttle to Disneyland and it was easy and comfortable. The entire staff was extremely friendly and helpful. We had two rooms which included a suite and they both exceeded our expectations. Clean, comfortable and updated. We will definitely stay here again. We've stayed at a number of different hotels in the Disneyland area over the past 20 years and this one is by far the best. July 11, 2014
Rated 5.0 out of 5.0 by Descanso Placentero Al dormir se tiene una tranquilidad en seguridad y descanso al dormir. July 9, 2014
Rated 5.0 out of 5.0 by Great Location! Very Clean! We were in the area for business and pleasure. This hotel would have been a good choice if we would have been going to Disneyland but was convenient to where we were going. The front desk staff (3 different people at 3 different times) were very professional and very nice. The beds were very comfortable, we even slept later then we intended. The shower was very clean and had great water pressure. We will definitely stay at this hotel again. July 8, 2014
Rated 5.0 out of 5.0 by One of the best location ever! Customer services and food where a plus. The swimming pool temperature was just perfect. July 7, 2014
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