Rated 4.1 out of 5 by 127
Rated 5.0 out of 5.0 by downinit Thanksgiving Day stay
I stayed for one night while visiting Disneyland for Thanksgiving. My status was recognized and I received an upgrade to a very spacious and well-equipped room. The property is very clean and quiet. The staff was very welcoming and friendly. On the morning of Thanksgiving Day, I was very pleasantly surprised to see that their complimentary breakfast also included a special turkey dinner, with moist turkey, stuffing, potatoes, and even cranberry sauce. The taste and quality of the food was far better than I was expecting and it was a perfect way to start off the day.
The location was less than 10 minutes away from Disneyland, making for a very easy and quick drive to the park. It is only a minute or two away from where many of the more expensive 'resort area' hotels are at, without the crowds or expensive parking. There are very few hotels actually within walking distance to the park, and this place is probably nicer than most of them. The Anaheim Resort Transit bus comes by every hour, and it is a great alternative to paying $16 to park in the horrible Disneyland parking garage.
I will not hesitate to stay here again next time I am looking for a Disneyland-area hotel, and I will suggest it to others.
December 18, 2013
Rated 5.0 out of 5.0 by Keystonesacker Great Holiday Weekend
Flew into LA early and was allowed to check in early. All the staff was great. Breakfast selections were above average for the Holiday Inn Expresses that we have stayed in.
December 5, 2013
Rated 4.0 out of 5.0 by KimberlyW Convenient, affordable hotel
My husband and I were in town for a wedding and stayed at this Holiday Inn for 3 nights. We got a great deal through the Entertainment Book. You can tell from the inside that the hotel is older, but it was still comfortable and clean. The staff is very friendly and knowledgeable- the one gentleman pointed us to a great restaurant when we just got in and were starving and had no idea where to go. The breakfast area had a decent assortment of food to fuel up for the day. We took a dip in the hot tub one evening which was nice, minus the very small pool towels they provide. Overall, we were pleased with the value, comfort, and staff and enjoyed our stay.
December 3, 2013
Rated 3.0 out of 5.0 by Jewelreegirl Good price
This was agood place to stay for out trip to Disneyland. We drove our own car to the park. There are lots of places to eat. The beds are old but comfey enough. The walls are very thin so you can hear the guest next door. I had to call down one night and the front desk took care of it right away and then asked me the next morning if they quieted down. Which I was surprised he new who I was and asked! The carpets do need a good cleaning...spots in some places. The bathroom was VERY clean, which I am a freak about! Overall, for the price, I would stay here again. Oh, there is a hot breakfast everyday!
November 30, 2013
Rated 5.0 out of 5.0 by DStats Great, Caring Staff & Comfortable Room
Overall I really enjoyed my recent stay and the staff was absolutely wonderful. They greeted me each time they saw me and I felt like I was par of your family. If I could recommend a change it would be to start your breakfast service earlier than 6:30AM during the week.
November 25, 2013
Rated 5.0 out of 5.0 by Annie19 Great Place to stay!
It was very pleasant....we will definitely stay with you again!!!
The Art shuttle was a big plus too.
November 13, 2013
Rated 4.0 out of 5.0 by cs2345 Great service but a bit worn down.
Upon arriving we received the friendly greeting we have come to expect from the staff but when we arrived at our room we found the toilet seat to be broken and unusable. We reported it and it was replaced straight away which was great but the cleaning staff should have reported it prior to our arrival as it was something that should be fixed. Also after a couple of days we noticed that the carpet by the air-conditioner was very wet and as the cleaners had just been in our room we told them of it. I don't know if anything was done but the carpet remained wet for the rest of our stay. The building is also starting to seem run down with dirty marks on the doors being very noticeable, not a good look when you first arrive, and the tap over the bath continually ran hot water for the length of our stay.
Overall we enjoyed our stay with the hotel being in a very convenient place for us and the service in general being excellent.
November 11, 2013
Rated 5.0 out of 5.0 by johnnnyk36 great stay
I would stay here again, the service was great, good breakfast, had no issues or complains at all.
November 6, 2013
Rated 3.0 out of 5.0 by DumbBusinessTraveller Noisy Hotel
I stayed here for 6 nights on business. Found the room very noisy from adjacent rooms and the hallway. It seemed each night there were new guests that decided to make alot of noise at all hours.
October 29, 2013
Rated 3.0 out of 5.0 by 1lola Lola
When we arrived on Sunday the spa jets were
On weds the jets were fixed but the water
Was cold .
We ask 3 different times if they could turn up
The heat. Each time they said they woulda he call
The temp was never adjusted.
When we walked into our room there was
A big burn on the carpet from the iron
And the chair bench had a horrible stain
That looked like urine.
I called down to complain and it was replaced.
I had ask for a frig upon check on and it
Took 2 days to get one.
October 23, 2013
Rated 4.0 out of 5.0 by gmeinan Good quality
Spacious room, but no safety box in room. Good location.
October 18, 2013
Rated 5.0 out of 5.0 by Barbosa4 Great service and care
The receptionists are very friendly and helpful, the breakfast is excellent and the room very comfortable
October 17, 2013
Rated 5.0 out of 5.0 by CanhMD satisfied customer
I have stayed here before and came back again this time.
October 7, 2013
Rated 5.0 out of 5.0 by ADesertHare Second visit, still just fine
I always prefer Holiday Inn Express over all the other brands of IHG. This property is one of the reasons. You get a comfy room furnished better than the Crowne Plaza I stayed the night before, clean towels, and a tasty breakfast. I wish I was here longer to enjoy the hot tub, but work calls...
October 5, 2013
Rated 5.0 out of 5.0 by Muchopibe Really good place to stay.
Good location, and close by to shops and things needed.
September 30, 2013
Rated 5.0 out of 5.0 by sfvac27 Great service
Very friendly staffs. Room is clean with comfortable bed. Plenty of parking spaces.
September 29, 2013
Rated 4.0 out of 5.0 by bomerit Clean and well maintained property
Would recommended as a clean and well maintained property that is also well situated near amusement, the beaches, shopping and business establishments. Easy access too.
September 29, 2013
Rated 1.0 out of 5.0 by dontgetthere terrible place
How dare Holliday inn put its name brand in this dumpster of a place.
Fillty, not maintain, old, gross, and the worst..a night fight across my room and people traying to force thhemselves in others rooms.
I stay at hotels a lot for business reasons and this was a terrible expirience ...a nigh mare call Holiday inn Express in the midlle of a particular dangours gang aerea
September 26, 2013
Rated 5.0 out of 5.0 by Karolus A great place
We recently stayed at the Holiday Inn in Garden Grove, CA.. It's excellent place. I shall return the next time I visit the Los Angeles Area.
September 26, 2013
Rated 5.0 out of 5.0 by CoastalTraveler Best service and hotel in Garden Grove
The staff on all shifts are very friendly and welcoming. They upgraded us to a larger room at no charge so it does pay to be a priority club member. The room was very clean. The linens so comfortable. Enough room for a family of four. It was wonderful to lay in the pool and look up at palm trees and blue sky. This hotel is very clean and all staff take pride in this hotel. They were even cleaning the outisde of your hotel door. The lobby is immaculate and apointed with beautiful flowers. The pool and hot tub were the perfect temperature. I really enjoyed my stay here and would highly recommend this to anyone. The restaurant was great and a great value for free. I am so happy with this hotel that I miss the staff too..
September 24, 2013
Rated 2.0 out of 5.0 by Doobie Bud Hotel
Checked In Late at Night, The room was Hot And Smelly, We tried to put on the AC but it made a noise like it was a broken Tractor. I went to reception but he offered us a king room with a pullout Sofa but it wasn't prepared and also smelly no one came up to show it to us and I was thinking that it'll take a long time to get someone to fix the Bed. so we've decided to stay in the first room, Since we were 3.
No one even called me after I complained to the reception man ( at Night ) and the girl next morning didn't even suggested to let someone talk to me, She Just said I'll let the maintenance people know.
The Food was Poor, Not Even A Banana at breakfast especially when they advertise them on the tables,
September 24, 2013
Rated 5.0 out of 5.0 by Bellatriz Great customer service and cleanliness
Had a wonderful experience here. It was my first time visiting Anaheim California was on a last minute booking a hotel for me and my daughters. Went online found this holiday inn express their prices were reasonable. I arrived about 2pm September 13,2013 I approached the front desk a young lady was courteous friendly had us in our room within 10 mins. She welcomed us and I am planning to go back sometime soon. So I already know where to reserve my room. I will never look again this will be my second home. Thank you very much we loved staying here
September 19, 2013
Rated 5.0 out of 5.0 by CP36 Great value
Spent 9 nights in a double queen suite here seeing the sights, shopping in LA and the nearby Outlet Centre and enjoying the beaches from Santa Monica to Dana Point. Tough call but I think Laguna Beach just won out this time! Spacious, clean and comfortable room. Friendly helpful staff. Plenty of space in the car park. Could do with more hot breakfast choices if you are staying more than a few days but there's a Starbucks a couple of hundred yards down the road when you need a change. Well located and real good value. Overall absolutely definitely recommended.
September 19, 2013
Rated 1.0 out of 5.0 by dedeeje FLEA BAG MOTEL LIKE
front desk staff is very rude, so is the manager, they can barely speak English, had a rough start at checking in, was also treated bad when checking out. I honestly am surprised this location is TERRIBLE. multiple stains on the bed sheets, towels are hard like sand paper, the rude Customer Service just made every thing worse, we tried to take it up with the hotel manager but he didn't seem to care, advised if I didn't like it there I should have "made my exit". Really RUDE. their so called hot breakfast are microwavable foods, pancakes are rubbery. I can't recommend this hotel to anyone, pay the extra dollars to stay in a better hotel if you can. The rudeness here is not even worth the affordable price they claim to have, you get what you pay for.
September 19, 2013
Rated 5.0 out of 5.0 by vanike nice room
great customer service, nice clean room enjoyed stay!!!
September 10, 2013
Rated 5.0 out of 5.0 by Christine789 The evening staff was so nice. That asked how my visit to Disneyland was and engaged with my kids
We enjoyed our stay. This was a kid friendly hotel. The staff was nice and engaging. We will be back when staying in the Anaheim
September 7, 2013
Rated 5.0 out of 5.0 by Sonnycoon06 Great!
The overall experience was great! The room was spacious, clean and had a lot to offer. I would come again if I go to Disneyland.
September 1, 2013
Rated 4.0 out of 5.0 by Scott16 Great Service
The staff at this location is superior! They have great customer service. They go above and beyond to satisfy their customers.
The hotel is in bad need of updating. With only one elevator there usually is a long wait. Also the customer laundry facilities are not very clean and the equipment is very old. The workout equipment is also very old and most of it didn't work.
The breakfast choices need improvement.
August 27, 2013
Rated 4.0 out of 5.0 by Paulvw nice clean room
We stayed three nights in this holiday inn.
The room was clean, roomy, the 2 nice queen beds with soft and firm pillows had good matrases , nice white and clean linnens. Nice bathroom with soft towels coffeemaker and shampoos. Breakfasts was great, eeggs yoghurt toast omelets etc. Staff was friendly and helpful. Nice pool as well. Would stay here another time
August 25, 2013
Rated 2.0 out of 5.0 by DisneyFanatic Great Service but UNcomfortable bed...
This was the second time we have stayed here. The first time was great but for some reason this time around, we were totally NOT satisfied at all. The BED was sOOoo uncomfortable. We felt like we slept on a box mattress. We woke up all sore and tired. Breakfast was average. Distance to our destination was great (Disneyland & CA. Adventure). For the price we paid, we expected a but more comfort. We were very disappointed. Definitely NOT/NEVER staying here anymore or referring our friends & family to this place + its overpriced for comfort!
August 24, 2013