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Rated 3.8 out of 5 by 81 reviewers.
Rated 5.0 out of 5.0 by Gas City is aways a good place to stay I have spent dozens of nights at this HI Express over the past 2 or 3 years. I have never been treated better anywhere. Friendly, clean and customer oriented . Love being there and recommend it to anyone. June 7, 2013
Rated 5.0 out of 5.0 by Great hotel Great location. Comfy beds and friendly staff. Will stay here again. May 13, 2013
Rated 5.0 out of 5.0 by Great overall experience Friendly staff, great breakfast and clean facilities. Only wish the bed was a little softer, but we brought our own memory foam topper and that made all the difference. March 14, 2013
Rated 3.0 out of 5.0 by Good location Good location for me. Located near interchange. Located at the half way on my travel. January 30, 2013
Rated 5.0 out of 5.0 by Great Service We stayed at the Gas City HIE and I would like to comment on the great person at the front desk. Ginger went out of her way to make sure that we were comfortable in our room since my wife was sick. The Do Not Disturb tag was hung on the door so we didn't get room service. I mentioned that we needed some clean towels and Ginger brought us a new set of towels and took the old ones along with the trash. Ginger is a great employee and I definitely would recommend staying at this location. January 5, 2013
Rated 3.0 out of 5.0 by experience could have been better for an HIExpress I was disappointed that the vending machines were empty for the entire five days I was there. There was no frig or microwave in the room so you had to go out to eat and no use bringing anything back to the room to drink because there was no way to keep it cold. The room was HIExpress quality and comfortable and the staff were very professional and knew what resturants to send you too. December 19, 2012
Rated 1.0 out of 5.0 by Noisy They have added a compressor or something on the back side of the hotel that turns on and off about every 10 seconds. It is very annoying and makes so much noie that I could not sleep. I've been staying here for about ten weeks, and have two more weeks of reservations, but I think I will cancel the reservations and find a different hotel in the area, which will not be an IHG Brand hotel, because there aren't any others close to the area. December 4, 2012
Rated 2.0 out of 5.0 by Noisiest Hotel This was the noisiest hotel and the rudest front desk personnel. A room by the airport is quieter. December 4, 2012
Rated 1.0 out of 5.0 by No Business Center I find it very rare that a HIE hotel does not have a business center of some kind. The Gas City HIE does not have one and anyone that is asked, simply could care less. I could stay here roughly once per month.....but I would rather drive to Muncie HIE vs stay at the Gas City HIE. November 20, 2012
Rated 5.0 out of 5.0 by Excellent Rooms This is a new property with very nice rooms and furniture. November 19, 2012
Rated 5.0 out of 5.0 Clean, comfortable bed We were very happy with our stay. Clean room, good breakfast clean pool, excellent morning check out staff. One complaint was the woman who checked us in around midnight. not very friendly Would stay again November 8, 2012
Rated 4.0 out of 5.0 by rooms and wifi These are very spacious and comfortable rooms. The beds were very comfortable. The desk staff was very kind and helpful. Breakfast all three mornings was more than adequate! I was very frustrated with the lack of speed with the wifi. Also the television on screen guide was about 1-1 1/2 hours behind real time making it very difficult to find and select a show that was currently playing. To manually scroll through the channels was tedious because of a lag between each channel. The exercise room which was well equipped with the necessary workout equipment was way too warm for me to work out in. I decided to take my run outside since I wanted to exercise prior to the arrival of the maintenance man who is apparently the only one with a key to the thermostat for that room. This hotel was great for the basic things you get a room for: bed, shower, and breakfast! And maybe you will have better luck with the things that frustrated me. October 29, 2012
Rated 5.0 out of 5.0 by Exceptional Service We were in the area for homecoming at the University. A small group gathered in the evening to share pictures, memories, and stories. Your staff were very accomodating! Even made a special pot of coffee! October 26, 2012
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