Rated 5.0 out of 5.0 by slides62 HIE-Gastonia NC
This is a fine hotel near Rankin Lake preserve. Rankin Lake has a new jogging/walking path and is a beautiful lake (reservoir). The hotel is a nice, newer property.
I have to rate this as one of the nicest Holiday Inn Express hotels that I have stayed at due to the courteous personnel, crisp and up to date rooms, and location of the hotel near a nature center.
I did not like the Holiday Inn by the Charlotte Airport (2707 Little Rock Road). If you have a choice, stay at the HIE-Gastonia. You won't be disappointed.
April 28, 2013
Rated 5.0 out of 5.0 by SandmanII Good stay.
The staff at this hotel are always super friendly and helpful. One if my favorite places to stay.
April 20, 2013
Rated 3.0 out of 5.0 by Southerner2013 Uncomfortable Atmosphere
This is not the first time I have stayed in this Holiday Inn and it has not improved. One of my main complaints is not anything the Holiday Inn can do anything about. That is the lack of real restaurants in the vicinity. I had to drive several miles just to find a fast food KFC.
My real concern this time was safety and cleanliness. I should have turned around and left immediately when I noticed bags of trash in the flower beds and a bag of groceries spilled just outside the front door. But I was very tired and afraid to drive any further. The first room they gave me had not been completely made up from the previous guest. The elevator was dirty and should have been mopped.
On the good or great side, the displays in the Lobby, elevator area and breakfast area about the local industry, history, arts and education was far above many that I have experienced.
March 18, 2013
Rated 5.0 out of 5.0 by newestguest Excellent stay
The hotel and it's staff was great. They hosted Monday Thru Wednesday meet and greet. They also had a good breakfast.
The survey requires too much effort for a user name
February 27, 2013
Rated 5.0 out of 5.0 by Emma12 Very Pleased
I was very pleased with this hotel. The room was exceptionally clean and I have to say housekeeping is to be commended. I left my jewelry case lying on the bed when I left for work one day and was worried about whether something would be taken. When I returned, everything was intact and I have not noticed anything missing. The bed was somewhat firm, but it felt great with the back pain I experience. If there is any downside, it is the location. One night I came in later after dinner, the parking lot was full, and I really felt spooked as I walked from my car to the entrance. Overall, I was very pleased with my stay.
February 27, 2013
Rated 5.0 out of 5.0 by Stephen78 What You're Looking For
If you are staying at a HIE, you are looking for value with quality. The West - Gastonia HP Express is what you are looking for.
1. Clean in all respects and always neatly kept.
2. An approachable and friendly staff dedicated to meeting your needs.
3. Room staff that has an obvious and persistent dedication to putting rooms in pristine order. (Among the best in NC)
4. A breakfast bar that is reasonably varied and edible.
1. Location is "tucked away" in West Gastonia which requires a bit of a drive to some of the better eating establishments in the area or to shopping, etc.
2. HIX sits on the side of a hill and a window view in all directions is not inspiring.
February 6, 2013
Rated 3.0 out of 5.0 by John775 Non-smoking rooms very smoky
The hotel itself appears nice and the staff seemed friendly and nice. My complaint: the non-smoking room that I was giving had obviously been smoked in and frequently by the smell. Upon first opening the door to the room, I noticed the strong smell. My first thought was to ask for another room, but noticed that there were two ashtrays in the room. These were clean and turned upside down. To me the ashtrays and the smell clearly indicated that this hotel had a policy to allow people to smoke in non-smoking rooms.
Since I was staying only one night and didn't feel like going through the trouble of moving, I stayed without complaint. However, I will not stay at this location again unless I were confident changes had been made. This Holiday Inn location is convenient to our plant in Kings Mtn and near Gastonia which has restaurants for dining so would be a great location to stay at on future trips. I discussed the issue with some of my coworkers who travel to the Kings Mtn facility to see if they ever stayed at this hotel. They also had the same complaint and do not stay there for the same reason.
I am a frequent traveler (100+ nights) a year and have stayed at a lot of Holiday Inn locations. This was probably my most disappointing experience at a Holiday Inn because of the smoky room.
January 21, 2013
Rated 5.0 out of 5.0
by shannon1 Very intersting week
we stayed 5 days and another party stayed 2 nights as well. we stay there an a regular basis but this this week by far was one of the best. everyone was friendly and helpful. the pool was very warm and my son even caught a robber. someone was trying to break in cars outside and He ran down to let them know. the police caught the man before He could get in one thank goodness. they arested the man and my son was all proud. the night manager made Him cookies as a reward. lol. but despite the action i do believe we may be back soon. thanks for taking time to listen
January 10, 2013