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Rated 4.3 out of 5 by 221 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Express-Gaylord Big hotel, I wished I would have requested a room on the main floor, I was put in the farthest wing out possible on the second floor, had long walks to and from room, only downfall with my stay. November 22, 2014
Rated 5.0 out of 5.0 by Excellent hotel in a town with few options!! I have stayed at this hotel many times and have always been impressed at the overall value and design. The only problem I would have with it is that the house cleaning staff isn't very good and they will put a newspaper at your door every single day, regardless of whether or not you pick it up. It seems to be a waste of paper to keep putting them at your door if you don't pick them up, especially USA Today...which most people don't read. So my only advice would be to clean more thoroughly, get rid of the newspaper at the door, and get a new treadmill! Outside of all that, you really can't find a better hotel in Gaylord, MI that will give you a big fridge, microwave, and solid sleeping arrangements for the price they charge. I plan on doing my business here many times again in the future! November 20, 2014
Rated 5.0 out of 5.0 by Great service Great service and stay, helpful staff, great location November 20, 2014
Rated 4.0 out of 5.0 by Staff The staff was friendly upon check in and the morning breakfast person was also friendly. Excellent choice of and fresh food put out. Overall an excellent choice November 17, 2014
Rated 5.0 out of 5.0 by Pleasant and warm greeting I was greeted warmly by the front desk staff which helped make our stay more comfortable. An update and caution about the coming change in weather demonstrated caring and concern and was much appreciated. November 11, 2014
Rated 4.0 out of 5.0 Great Bed Great Staff and Nice Rooms! Very Polite and Helpful! Rooms are quite and staff checks in with you after check in to make sure all amenities are meet! November 6, 2014
Rated 2.0 out of 5.0 by I hope you have better luck than me If something doesnt work in your room dont think there going to fix it . Very poor customer service November 5, 2014
Rated 5.0 out of 5.0 by Good stay The hotel was clean and for the most part quiet. The breakfast was excellent and I would definitely stay there again. November 4, 2014
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