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Rated 4.2 out of 5 by 170 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast Our room was clean and comfortable. And the breakfast had several choices of hot or cold foods. Thanks for including eggs and yogurt! We highly recommend this hotel. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed, clean. I always stay at the Holiday Inn when I'm in Gaylord, MI It's convenient to the area I work and will stay here and commute to Traverse City , Alpena or Petoskey. It is clean and comfortable. The staff is friendly and competent. August 11, 2014
Rated 5.0 out of 5.0 by Very nice room amenities Even though the property is older, our room had very nice upgrades and accommodations. A couch, microwave, refrigerator plus the nice furnishings and decor. Close to the highway ...easy on and off. Holiday Inn Express has made significant improvements to mattresses and bedding. We had a great restful night! August 10, 2014
Rated 5.0 out of 5.0 by Good Clean Room and good area. Rooms were good clean and comfortable. Area had a lot of choices to eat. August 8, 2014
Rated 5.0 out of 5.0 by Impressive breakfast selection The individual stocking the breakfast items worked very hard and deserves recognition for her hard work. GREAT JOB !! August 6, 2014
Rated 1.0 out of 5.0 by Up North trip We were traveling to the UP and stopped in Gaylord to break up the trip. I did not find the hotel to our liking. We have stayed there in the past but was disappointed on this last trip. As we are getting older, our needs have changed and the hotel did not meet our needs. No table or comfortable chairs to sit on in the room. Breakfast was microwave or cold cereal. I would rather have a cheaper rate and not have the breakfast. August 5, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay We had an excellent time. We would recommend the motel highly.The staff was very courteous and helpful.A relaxing and enjoyable place to stay.And very clean. August 5, 2014
Rated 5.0 out of 5.0 by salvaged a rough day i had the great luck to break down at the gas station right next to this holiday inn. the staff was incredibly helpful, gave great dinning tips, made sure we got in contact with a wonderful mechanic, and let us stick around a little longer until the car was ready. an extra shout out to Nedd's automotive for taking care of us in short order....made a potential disaster for a mom and her little boy into a great nite! August 4, 2014
Rated 5.0 out of 5.0 by Great amenities, comfort and friendliness This was a great place to r elax while away from home. The staff were excellent and inviting. The breakfast was great, but could use more fresh fruit. The wait staff the first day was outstanding and the 2nd day, just OK. Did not want to leave the 2nd day as it was so relaxing. August 4, 2014
Rated 5.0 out of 5.0 by Excellent hotel The staff was very friendly and helpful. The only problem I had was pushing the luggage cart through the hotel to my room. That was mostly because like most carts the wheels do not roll well or turn. My dvd did not work it turned on manually but the remote did not work and it would not play. August 4, 2014
Rated 4.0 out of 5.0 by Nice Property Very nice property in Gaylord. Friendly staff and nice amenities. I recommend. July 31, 2014
Rated 5.0 out of 5.0 by Comfortable bed and nice breakfast! The room was very nice , beds were comfortable, and the breakfast had a good selection of foods! Best of all the price was very reasonable! July 30, 2014
Rated 5.0 out of 5.0 by Great hotel! Great customer service, good breakfast food choices, comfortable and clean room and very friendly staff! July 29, 2014
Rated 5.0 out of 5.0 by Great Swimming Pool My wife and I Like the Gaylord Holiday inn because after a long trip we are able to relax and get a good night's sleep . The breakfast is good ... and coffee is like we have at home , We will be back , for fall colors . July 27, 2014
Rated 5.0 out of 5.0 by comfortable bed and great breakfast The rooms were clean, beds comfortable, and easy to get to from the highway July 27, 2014
Rated 5.0 out of 5.0 by great service and great price This was my first stay at the Gaylord Holiday Inn Express and I was very pleased with the staff and the ability to check in early so we could make our noon Tee time at Treetops. July 24, 2014
Rated 5.0 out of 5.0 by Amazing Breakfast We were expecting a Continental Breakfast. What we were surprised to get was much better than that! Great selection and great taste. A good start to our day of travel! We were travelling to Mackinac Island for the day and this not only started our day right, it saved us time and money. July 24, 2014
Rated 5.0 out of 5.0 by Very Clean and Comfortable but.... The hotel and room was very clean and comfortable with the exception of the pool. The pool was very cloudy and I would not let my son go swimming in it. The only other disappointing situation was the exercise room and equipment. Too warm in the room and the equipment was in poor shape. However, I would stay here again because of the cleanliness! Was in Gaylord for the Alpenfest --what a great little FAMILY oriented festival! Nice to see! July 24, 2014
Rated 5.0 out of 5.0 by Awesome hotel Always a pleasure to stay here on our way to Beaver Island. It is so clean and close to stores if you need to pick up any last minute items. July 24, 2014
Rated 4.0 out of 5.0 by Exceptional place to relax During my stay i had direct access to camp atterberry which enabled me to conduct work sufficiently. They had a solcial hr at the hotel that was fabulous and refreshing. More properties should enact this. July 22, 2014
Rated 4.0 out of 5.0 by Fun in Gaylord Hotel fit our needs. Quiet, comfortable beds, breakfast in the am available and EZ access to places we were going too. July 17, 2014
Rated 5.0 out of 5.0 by Clean, Quiet, well maintained, friendly everything was just right that's all I have to say July 17, 2014
Rated 3.0 out of 5.0 by Pleasure Trip The hotel was a good choice. The summer months are pricey this time of year in the entire region. However, in comparison this hotel was reasonably priced for the area. In comparison to pure dollars paid to services provided, then this was on the higher end of price for the services provided. July 16, 2014
Rated 4.0 out of 5.0 by Good Room Everything was clean, staff was friendly, breakfast was warm and delicious, and pool was large and heated (including spa). July 14, 2014
Rated 5.0 out of 5.0 by Great experience! Everything about our stay met our expectations and more! Would stay again. July 12, 2014
Rated 4.0 out of 5.0 by great stay Our stay was quite nice. We usually stay at another hotel chain but it was full for the holiday weekend. However, we just may stay here instead. Everything was very clean and comfortable. We had to cut our golf trip short by a day because of rain but will come back to this area again in the near future. July 10, 2014
Rated 2.0 out of 5.0 by OKay stay Not what was expected. At check in could not find reservations when arriving past midnight. July 9, 2014
Rated 5.0 out of 5.0 by Great service! Great place! I can't say enough about the friendly service! When I got home I realized I had left behind a special neck pillow. I called and received a very positive and prompt response. The pillow was found and shipped to me. I had it in two days. Thank you, Kim!!!! July 9, 2014
Rated 4.0 out of 5.0 by our needs were met with smiles We had come in for Big Ticket Festival, it was a great trip for us and we are planning to attend next year as well!!! after working the long day at the BTF it was so nice to come in to the comfort and accommodating atmosphere of the Holiday Inn Express Gaylord. It was rewarding to know we were doing work for God and he was providing for our needs through the Hotel Staff. Thanks this was awesome. July 9, 2014
Rated 5.0 out of 5.0 by Great stay Sleep quality was not due to anything on the hotel's part. Bed was comfortable and plethora of pillows to choose from. I stayed for a working trip and had too much on my mind. The staff was pleasant and helpful and all acknowledged me in my coming and going. Shower was AWESOME!! Only item that could use updating...the alarm clock. I ended up using my cell phone. Clock is very dated and not all the buttons worked. I'd stay again. July 7, 2014
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