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Rated 4.3 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 EXCELLENT! Nice, Clean and Comfortable! I will definitely look to stay here again on my way up North October 8, 2014
Rated 5.0 out of 5.0 by Great stay The room was spacious and clean, and we really liked that there was a counter and sink in the main room and also in the bathroom; it made getting ready in the morning a lot easier. The woman staffing the breakfast area was very helpful, and we loved the egg and cheese omelettes. The room was clean and comfortable, the breakfast was better then expected, and we enjoyed our stay. We'll definitely stay here if we're in Gaylord again. October 7, 2014
Rated 2.0 out of 5.0 by I'd think twice Non-existant security, lack of attention to property concerns. October 1, 2014
Rated 4.0 out of 5.0 by Ok stay Everything was good, but room to room noise is high September 25, 2014
Rated 5.0 out of 5.0 by Great stay! We have stayed here several times and always find it a pleasurable experience. September 25, 2014
Rated 5.0 out of 5.0 by excellent service convenient location I rate this hotel to be top notch compared to other hotels I have stayed at over the years I have traveled. September 23, 2014
Rated 5.0 out of 5.0 by Northern Micigan As always good room at a good price. I will return with out question as a 1st choice. September 20, 2014
Rated 4.0 out of 5.0 by overnight business stay Short stay for business reasons. Can in late, left early. Nice Mexican restaurant right next door. Stay was comfortable. September 20, 2014
Rated 5.0 out of 5.0 by Safety I would have been even more comfortable if the outside entrance doors were locked and had to be opened by the room key. September 19, 2014
Rated 4.0 out of 5.0 by Nice place but chemicals used for cleaning were overpowering We came for a funeral and stayed three nights. Staff was accomodating to move us several times due to strong chemical smell. The room we ended up in did have the smell but it was milder because we were told it had not been used in days. When cleaned - the smell returned and was overpowering in the hallways. This was a great place to stay if the chemical smell was not so bad. September 18, 2014
Rated 5.0 out of 5.0 by Excellant staff; very helpful Adequate parking and helpful staff who went above and beyond the call of duty. September 18, 2014
Rated 5.0 out of 5.0 by great hotel beginning with the reception at the front desk, we were treated as if we stayed there frequently. This experience continued to the room which we found to be at the top of HIE standards. I would highly recommend this location to anyone. September 18, 2014
Rated 4.0 out of 5.0 by Your staff was soooo darn happy No really, I was impressed by how happy everyone seemed to be, even the poor sole who got stuck plunging our toilet. September 17, 2014
Rated 5.0 out of 5.0 by Great experience Stayed with a group of people. They made booking a block of rooms very easy. Pool is very nice, bathroom was clean, room was clean, breakfast was great. Would definitely stay there again. September 17, 2014
Rated 5.0 out of 5.0 by Excellent Choice! Clean and comfortable! This property was a great choice for the area. The rooms were clean, beds comfortable, and the staff was excellent. Good location for food/shopping. Will definitely stay again when in the area! September 17, 2014
Rated 5.0 out of 5.0 by Pleasant staff Convenient location with staff knowledgeable about the area. Nice breakfast selection. September 15, 2014
Rated 5.0 out of 5.0 by Great stay So good that we scheduled a return stay on our return from the UP. September 10, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service We will be making many trips to Ann Arbor from Ishpeming. On the way home, we stop in Gaylord so it brakes the trip up a little. We have stayed at the Holiday Inn Express in Gaylord a couple of times. September 9, 2014
Rated 5.0 out of 5.0 by Jacuzzi Room Stayed in jacuzzi room, with king bed , awesome room, good breakfast, one of the best hotel breakfasts I ever had. Only downside for us was the hotel only had one baby crib and it was unavailable for us. Other than that perfect weekend stay!!! September 4, 2014
Rated 5.0 out of 5.0 by Great Location Breakfast staff / food did not seem like it was ready for heavy holiday traffic. Otherwise great experience. September 4, 2014
Rated 5.0 out of 5.0 by nice rooms The rooms were great with nice furniture and amenities. Nice sink area for making home cooked meals away from home. September 3, 2014
Rated 4.0 out of 5.0 by Jake Did not experience anything to make this site a must stay site. September 2, 2014
Rated 4.0 out of 5.0 by Quick in and out Got in late, left early. Everything was fine. Check out staff person was very helpful. August 28, 2014
Rated 5.0 out of 5.0 by quiet hotel great accommodations; Many eateries and shopping by this hotel. August 27, 2014
Rated 4.0 out of 5.0 by Nice place to stay Our stay in Gaylord was very comfortable. Being there for a family wedding we did not spend a lot of time at the hotel but it was conveniently located and the staff was very friendly and helpful. August 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn Gaylord This past weekend we traveled to Gaylord, MI and stayed at Holiday Inn Express Gaylord, MI. If you are traveling to Gaylord this is a a hotel we highly recommend. The hotel and staff are great! We enjoyed using the pool. hot tub and workout area. The rooms are clean and very update in décor. The deluxe room with 2 queen beds has a sink area, microwave and small fridge. the AM breakfast setup and food selections were really nice. It was busy staff offers a tray for to go breakfast if you prefer that. We have stayed at many hotels throughout the USA and this is a very nice property. August 25, 2014
Rated 3.0 out of 5.0 by Excersize the equipment is very out dated! The fitness center is in the pool area so it is very warm and muggy. The air conditioner in the fitness room was not working. Need to get updated and air working. August 25, 2014
Rated 5.0 out of 5.0 by Summer Getaway It was a very pleasant stay. We enjoyed it a great deal on our way up to Mackinac island for the first time in several years. August 25, 2014
Rated 4.0 out of 5.0 by comfortable The staff was friendly and helpful. The rooms were quiet and one could open a window a little bit to get fresh air. No smoking was terrific! We enjoyed the close bye restaurant and easy walking in the area. August 21, 2014
Rated 5.0 out of 5.0 by Saved our night My family and I wandered into the Holiday Inn Express in Gaylord, Michigan at approximately 9:30 p.m. on Saturday, August 9th, hoping for a reprieve from the road. We were heading east hoping to drive all night to our home in Toronto, Ontario, but found that it would be just too tiring to drive another 6 hours. I was greeted at the front desk by Amanda who advised me that unfortunately there was no availability at the Inn. Apparently there was a Farm Fest in Gaylord and everything was booked. She did, however, proceed to phone five or six other hotels in Gaylord but with no success. I think she could see the dark circles emanating below my eyes and then very kindly offered to call other hotels as she put it "a little farther down the road". She then proceeded to phone long distance to hotels in Grayling and then in Timberlea, but again, everything was booked. I thanked her so much for her assistance and then left the hotel. While I was discussing the situation with my husband in the parking lot of the HIE, Amanda came rushing out of the front door of the hotel and advised that she just received a cancellation and would have a room if we still wanted it. We were overjoyed and, of course, booked the room!!! We just wanted to say thank you so much to Amanda for her dedication to weary travelers and saving us from a long, dark drive ahead. I would like to say that even if Amanda was unable to secure us a room at the HIE, she went above and beyond any hotel we have ever had the opportunity to stay. Staff like this need to be rewarded and we hope you are able to recognize Amanda for making our last night of a family vacation a very memorable one. It is because of valuable employees like Amanda that we will include the Holiday Inn on our itinerary for future business/vacation travel. August 21, 2014
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