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Rated 4.3 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Great Location Breakfast staff / food did not seem like it was ready for heavy holiday traffic. Otherwise great experience. September 4, 2014
Rated 5.0 out of 5.0 by nice rooms The rooms were great with nice furniture and amenities. Nice sink area for making home cooked meals away from home. September 3, 2014
Rated 4.0 out of 5.0 by Jake Did not experience anything to make this site a must stay site. September 2, 2014
Rated 4.0 out of 5.0 by Quick in and out Got in late, left early. Everything was fine. Check out staff person was very helpful. August 28, 2014
Rated 5.0 out of 5.0 by quiet hotel great accommodations; Many eateries and shopping by this hotel. August 27, 2014
Rated 4.0 out of 5.0 by Nice place to stay Our stay in Gaylord was very comfortable. Being there for a family wedding we did not spend a lot of time at the hotel but it was conveniently located and the staff was very friendly and helpful. August 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn Gaylord This past weekend we traveled to Gaylord, MI and stayed at Holiday Inn Express Gaylord, MI. If you are traveling to Gaylord this is a a hotel we highly recommend. The hotel and staff are great! We enjoyed using the pool. hot tub and workout area. The rooms are clean and very update in décor. The deluxe room with 2 queen beds has a sink area, microwave and small fridge. the AM breakfast setup and food selections were really nice. It was busy staff offers a tray for to go breakfast if you prefer that. We have stayed at many hotels throughout the USA and this is a very nice property. August 25, 2014
Rated 3.0 out of 5.0 by Excersize the equipment is very out dated! The fitness center is in the pool area so it is very warm and muggy. The air conditioner in the fitness room was not working. Need to get updated and air working. August 25, 2014
Rated 5.0 out of 5.0 by Summer Getaway It was a very pleasant stay. We enjoyed it a great deal on our way up to Mackinac island for the first time in several years. August 25, 2014
Rated 4.0 out of 5.0 by comfortable The staff was friendly and helpful. The rooms were quiet and one could open a window a little bit to get fresh air. No smoking was terrific! We enjoyed the close bye restaurant and easy walking in the area. August 21, 2014
Rated 5.0 out of 5.0 by Saved our night My family and I wandered into the Holiday Inn Express in Gaylord, Michigan at approximately 9:30 p.m. on Saturday, August 9th, hoping for a reprieve from the road. We were heading east hoping to drive all night to our home in Toronto, Ontario, but found that it would be just too tiring to drive another 6 hours. I was greeted at the front desk by Amanda who advised me that unfortunately there was no availability at the Inn. Apparently there was a Farm Fest in Gaylord and everything was booked. She did, however, proceed to phone five or six other hotels in Gaylord but with no success. I think she could see the dark circles emanating below my eyes and then very kindly offered to call other hotels as she put it "a little farther down the road". She then proceeded to phone long distance to hotels in Grayling and then in Timberlea, but again, everything was booked. I thanked her so much for her assistance and then left the hotel. While I was discussing the situation with my husband in the parking lot of the HIE, Amanda came rushing out of the front door of the hotel and advised that she just received a cancellation and would have a room if we still wanted it. We were overjoyed and, of course, booked the room!!! We just wanted to say thank you so much to Amanda for her dedication to weary travelers and saving us from a long, dark drive ahead. I would like to say that even if Amanda was unable to secure us a room at the HIE, she went above and beyond any hotel we have ever had the opportunity to stay. Staff like this need to be rewarded and we hope you are able to recognize Amanda for making our last night of a family vacation a very memorable one. It is because of valuable employees like Amanda that we will include the Holiday Inn on our itinerary for future business/vacation travel. August 21, 2014
Rated 5.0 out of 5.0 by Great place to stay Every time we travel to Gaylord Mi we stay at the Holiday Inn Express,the rooms are a great size and clean,pool area very nice and breakfast awesome. August 20, 2014
Rated 5.0 out of 5.0 by Nice size room Liked the room size. Came with mini fridge and microwave which was nice. Staff was very friendly. Clean rooms. Breakfast was average. Beds were uncomfortable. Overall I would recommend and will stay here again. August 19, 2014
Rated 4.0 out of 5.0 by recommend The Holiday Inn Express at Gaylord provided above average accommodations for short term stays. August 18, 2014
Rated 5.0 out of 5.0 by Business Review The Hotel was nice. It was clean and I comfortable. I would return. August 18, 2014
Rated 5.0 out of 5.0 by Great time here The room was exactly as expected and clean. The beds were comfortable. The kids loved the pool - only draw back is that the slide only operates during specific times and little ones can't ride down with an adult. Minor really, because the rest of the pool is enjoyable. Overall great stay and I would stay here again. Especially close for the Pictured Rocks cruise. August 17, 2014
Rated 4.0 out of 5.0 by Returning for Trip Next Year! We'll be rebooking here for our annual Gaylord trip next year. Previously, we had stayed at the Hampton Inn but they were booked and more expensive so we stayed at the Holiday Inn Express. We were very pleasantly surprised to see a small refrigerator as well as a microwave and small sink in a "wet bar" type setting. Very handy! Rooms were clean and roomy. The only real "negative" was that adults wanted to use the pool at the same time as five very active and loud children while the parents talked and used their smart phones. August 17, 2014
Rated 5.0 out of 5.0 by Good room, great value, and Up North A friendly staff with clean look on the interior and exterior. The pool was nice, but the hot tub could have been warmer. Breakfast was great and the staff kept refreshing items as they depleted. August 14, 2014
Rated 5.0 out of 5.0 by Clean and friendly Very clean, good breakfast friendly staff and comfortable bed. Would stay there again. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast Our room was clean and comfortable. And the breakfast had several choices of hot or cold foods. Thanks for including eggs and yogurt! We highly recommend this hotel. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed, clean. I always stay at the Holiday Inn when I'm in Gaylord, MI It's convenient to the area I work and will stay here and commute to Traverse City , Alpena or Petoskey. It is clean and comfortable. The staff is friendly and competent. August 11, 2014
Rated 5.0 out of 5.0 by Very nice room amenities Even though the property is older, our room had very nice upgrades and accommodations. A couch, microwave, refrigerator plus the nice furnishings and decor. Close to the highway ...easy on and off. Holiday Inn Express has made significant improvements to mattresses and bedding. We had a great restful night! August 10, 2014
Rated 5.0 out of 5.0 by Good Clean Room and good area. Rooms were good clean and comfortable. Area had a lot of choices to eat. August 8, 2014
Rated 5.0 out of 5.0 by Impressive breakfast selection The individual stocking the breakfast items worked very hard and deserves recognition for her hard work. GREAT JOB !! August 6, 2014
Rated 1.0 out of 5.0 by Up North trip We were traveling to the UP and stopped in Gaylord to break up the trip. I did not find the hotel to our liking. We have stayed there in the past but was disappointed on this last trip. As we are getting older, our needs have changed and the hotel did not meet our needs. No table or comfortable chairs to sit on in the room. Breakfast was microwave or cold cereal. I would rather have a cheaper rate and not have the breakfast. August 5, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay We had an excellent time. We would recommend the motel highly.The staff was very courteous and helpful.A relaxing and enjoyable place to stay.And very clean. August 5, 2014
Rated 5.0 out of 5.0 by salvaged a rough day i had the great luck to break down at the gas station right next to this holiday inn. the staff was incredibly helpful, gave great dinning tips, made sure we got in contact with a wonderful mechanic, and let us stick around a little longer until the car was ready. an extra shout out to Nedd's automotive for taking care of us in short order....made a potential disaster for a mom and her little boy into a great nite! August 4, 2014
Rated 5.0 out of 5.0 by Great amenities, comfort and friendliness This was a great place to r elax while away from home. The staff were excellent and inviting. The breakfast was great, but could use more fresh fruit. The wait staff the first day was outstanding and the 2nd day, just OK. Did not want to leave the 2nd day as it was so relaxing. August 4, 2014
Rated 5.0 out of 5.0 by Excellent hotel The staff was very friendly and helpful. The only problem I had was pushing the luggage cart through the hotel to my room. That was mostly because like most carts the wheels do not roll well or turn. My dvd did not work it turned on manually but the remote did not work and it would not play. August 4, 2014
Rated 4.0 out of 5.0 by Nice Property Very nice property in Gaylord. Friendly staff and nice amenities. I recommend. July 31, 2014
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