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Rated 4.3 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by great service and great price This was my first stay at the Gaylord Holiday Inn Express and I was very pleased with the staff and the ability to check in early so we could make our noon Tee time at Treetops. July 24, 2014
Rated 5.0 out of 5.0 by Amazing Breakfast We were expecting a Continental Breakfast. What we were surprised to get was much better than that! Great selection and great taste. A good start to our day of travel! We were travelling to Mackinac Island for the day and this not only started our day right, it saved us time and money. July 24, 2014
Rated 5.0 out of 5.0 by Very Clean and Comfortable but.... The hotel and room was very clean and comfortable with the exception of the pool. The pool was very cloudy and I would not let my son go swimming in it. The only other disappointing situation was the exercise room and equipment. Too warm in the room and the equipment was in poor shape. However, I would stay here again because of the cleanliness! Was in Gaylord for the Alpenfest --what a great little FAMILY oriented festival! Nice to see! July 24, 2014
Rated 5.0 out of 5.0 by Awesome hotel Always a pleasure to stay here on our way to Beaver Island. It is so clean and close to stores if you need to pick up any last minute items. July 24, 2014
Rated 4.0 out of 5.0 by Exceptional place to relax During my stay i had direct access to camp atterberry which enabled me to conduct work sufficiently. They had a solcial hr at the hotel that was fabulous and refreshing. More properties should enact this. July 22, 2014
Rated 4.0 out of 5.0 by Fun in Gaylord Hotel fit our needs. Quiet, comfortable beds, breakfast in the am available and EZ access to places we were going too. July 17, 2014
Rated 5.0 out of 5.0 by Clean, Quiet, well maintained, friendly everything was just right that's all I have to say July 17, 2014
Rated 3.0 out of 5.0 by Pleasure Trip The hotel was a good choice. The summer months are pricey this time of year in the entire region. However, in comparison this hotel was reasonably priced for the area. In comparison to pure dollars paid to services provided, then this was on the higher end of price for the services provided. July 16, 2014
Rated 4.0 out of 5.0 by Good Room Everything was clean, staff was friendly, breakfast was warm and delicious, and pool was large and heated (including spa). July 14, 2014
Rated 5.0 out of 5.0 by Great experience! Everything about our stay met our expectations and more! Would stay again. July 12, 2014
Rated 4.0 out of 5.0 by great stay Our stay was quite nice. We usually stay at another hotel chain but it was full for the holiday weekend. However, we just may stay here instead. Everything was very clean and comfortable. We had to cut our golf trip short by a day because of rain but will come back to this area again in the near future. July 10, 2014
Rated 2.0 out of 5.0 by OKay stay Not what was expected. At check in could not find reservations when arriving past midnight. July 9, 2014
Rated 5.0 out of 5.0 by Great service! Great place! I can't say enough about the friendly service! When I got home I realized I had left behind a special neck pillow. I called and received a very positive and prompt response. The pillow was found and shipped to me. I had it in two days. Thank you, Kim!!!! July 9, 2014
Rated 4.0 out of 5.0 by our needs were met with smiles We had come in for Big Ticket Festival, it was a great trip for us and we are planning to attend next year as well!!! after working the long day at the BTF it was so nice to come in to the comfort and accommodating atmosphere of the Holiday Inn Express Gaylord. It was rewarding to know we were doing work for God and he was providing for our needs through the Hotel Staff. Thanks this was awesome. July 9, 2014
Rated 5.0 out of 5.0 by Great stay Sleep quality was not due to anything on the hotel's part. Bed was comfortable and plethora of pillows to choose from. I stayed for a working trip and had too much on my mind. The staff was pleasant and helpful and all acknowledged me in my coming and going. Shower was AWESOME!! Only item that could use updating...the alarm clock. I ended up using my cell phone. Clock is very dated and not all the buttons worked. I'd stay again. July 7, 2014
Rated 5.0 out of 5.0 by Clean Clean Clean! This was an immaculate hotel. Our room was spotless. Service was good. The only issue was that the shower curtain was not long enough to fit inside the tub, thereby allowing water to go on the floor. Overall, very pleased. July 2, 2014
Rated 3.0 out of 5.0 by Bill practices Charging more on the credit card, and charging your account even before you leave the hotel. The staff said that it just a temp charge and would not be charged, but our bank took out the hotel charge and the extra charge and substracted it from our account. July 2, 2014
Rated 5.0 out of 5.0 by great breakfast great service I had stayed at this hotel in the past and had a positive experience. This stay was just as good or better. I definitely recommend Holiday Inn Express wherever your travels. July 1, 2014
Rated 5.0 out of 5.0 good atmosphere and attention to details excellent services and attention to detail. G for the confeence July 1, 2014
Rated 5.0 out of 5.0 by Comfortable Secure Room The room is comfortable and well furnished. The king bed and pillow choices are excellent. The hot water is perfect and pressure does not fluctuate. The breakfast, while adequate, lacks variety, and needs some seasoning to improve the bland taste. June 30, 2014
Rated 4.0 out of 5.0 by Very nice hotel Comfy bed and very nice room for price. Enjoyed our stay. June 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The bed was by far the most comfortable hotel bed I have ever slept in. Have stayed at this hotel 4 days in March and 2 days this past week. Staff is very courteous. June 30, 2014
Rated 5.0 out of 5.0 by Golfing in Gaylord I have stayed in Gaylord 4 times, this past experience was the best. Do not overlook Holiday Express. This is the best place to stay in Gaylord. I spent the last night at treetops and they didn't even compare. Holiday Express is clean, comfortable pillow top beds and pillows and great service. Going back next ear if not before. June 25, 2014
Rated 4.0 out of 5.0 by great place to stay Safe well lighted parking area. Very easy to find from highway. Very clean bathroom and towels. Shopping is available just around the corner. I would stay there again. June 25, 2014
Rated 5.0 out of 5.0 by Big Ticket Festival Great Breakfast Personnel! Kept food filled and hot. Room and bath clean and water HOT. Bed and pillows are comfortable-with 2 choices of firm or soft pillows. Air conditioning worked great. Hot Tub is a really nice depth and temperature. **Bring your own extra plug, since the bedside plugs are full. June 25, 2014
Rated 5.0 out of 5.0 Gaylord stay The rooms were GREAT, very clean :) Food was average, I would recommend having two pancake makers so there wouldn't be such a wait but other than was good. We enjoyed our stay and look forward to staying June 2015 :) Blessings Tina June 25, 2014
Rated 5.0 out of 5.0 by Comfy beds and excellent breakfast Really enjoyed staying here...the rooms were very nice, beds were extremely comfy, very clean and provided a lot of nice amenities. The breakfast was awesome...lots of choices, food was hot and very good. Staff was very friendly and helpful. Will certainly come back here again and would recommend it very highly for anyone visiting the area!! June 25, 2014
Rated 5.0 out of 5.0 by A place to refresh I have used this IHG Hotel several years during my long trips. The staff really takes care of your needs. June 22, 2014
Rated 5.0 out of 5.0 by Gaylord Holiday Inn Express Overall I was very satisfied with this hotel. If/when traveling back through this area, I would not hesitate to stay again. June 21, 2014
Rated 3.0 out of 5.0 by Greeting Guest The front desk does not identify guest who are reward members....and the check in was a bit scattered. The front desk needs to be trained a little more. I may stay somewhere else next trip to Gaylord. Sad because my hotel of choice is IHG.... June 16, 2014
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