Rated 4.4 out of 5 by 92
Rated 5.0 out of 5.0 by johnc1619 Great Hotel and Location in Brugge
We stayed for 1 night at this hotel in 2 rooms, the rooms were excellent with large comfortable beds plenty of towels,robes etc
The staff on reception were first class ( Marijn was brilliant, he really made our stay a pleasure )
Parking was underground and very safe
July 8, 2014
Rated 5.0 out of 5.0 by PRC2854 Great Break
Stayed at the hotel during my vacation. Hotel is very well located within walking distance to all the attractions in Brugge.
Rooms are comfortable with free WI Fi. Concierge was excellent who was able to give perfect directions to make our visit to Brugge a pleasant experience.
July 8, 2014
Rated 2.0 out of 5.0 by Westprog Water cut off without warning
In general, we were quite satisfied with the hotel. I would note for people booking online that it is in fact largely a modern hotel, and there is little prospect of having one of the attractive wooden-beamed rooms. The only major issue we had was that water was cut off to the room from early morning to late at night. In the message we received, the water was to be restored around mid-afternoon. In the end, it didn't reappear until the next morning. At no stage did we receive an apology, acknowledgement of the inconvenience, or any kind of compensation.
July 3, 2014
Rated 4.0 out of 5.0 by Leymus Estancia Excelente
Nada que reseñar si no es la colocación de los enchufes y filtrar menos luz por las ventas durante la noche.
July 2, 2014
Rated 3.0 out of 5.0 by AnUpsetCustomer Great location
For starters the location of this hotel is perfect. In fact there are probably only a handful of other hotels in as good of a location in Brugge.
The room was average on the space and the comfort. The bathroom had practically no lighting. There were two small light bulbs in the bathroom. The toilet area is a small room off the main part of the bathroom didn't even offer a light.
The internet was below average.
The service was not good. The staff was never outright rude, but they were not the slightest bit pleasant or helpful. They never recognized me as a Platinum member and barely as a human being.
The food at the grossly overpriced breakfast is below average.
I would recommend this hotel to others, but only due to the location.
July 1, 2014
Rated 4.0 out of 5.0 by Everest boy Superb location
Location is very central in a square shared by City Hall and The Basilica of the Holy Blood and about 200 yards from the Bell Tower - I can't think of a better location to be based at to visit Bruges.
The Concierge is outstanding - friendly, knowledgeable and a photographic memory. All staff were very helpful.
Rooms were a good size, very comfortable and clean but got a bit noisy in the early hours with some late night revellers. The air con was also a bit noisy.
Parking was a bit pricey at 21 euros per day and whilst breakfast was excellent, at 23 euros it was more expensive than dinner with wine at local restaurants.
All things considered this was a great place to stay in an unbeatable location and was reasonable value apart from breakfast and the parking.
June 26, 2014
Rated 5.0 out of 5.0 by Keefyboy Superb hotel for a visit to Bruges
Excellent Hotel and ideally placed. We have stayed here many times and the Hotel never lets us down, well providing the Bar is open! The beds and linen are superb and after a long day walking around this beautiful city, it's nice to know you will sleep well. In addition, the cleanliness is superb along with the bathroom utilities and accesories. Just go to Bruges and relax in this great Hotel!!!
June 12, 2014
Rated 5.0 out of 5.0 by Andy K Great location and hotel
Well positioned in the heart of Brugge, on a cobbled square with the main square a few minutes away. Hotel staff were very helpful. Rooms were clean, comfortable and well equipped. If driving there make sure you have a decent map, as the one way systems in Brugge are a bit of a challenge. The Hotel map is ideal as it clearly shows the way in and out of the one way systems.
June 9, 2014