Rated 4.5 out of 5 by 123
Rated 5.0 out of 5.0 by Carwash1900 Perfect location
Stopped in Brugge with the family on the way back rom a week in France. Hotel was a perfect location to view Brugge within a limited timescale. Great service, room and facilities. Very rare these days that you come across a hotel that you genuinely can't fault - well done.
August 28, 2014
Rated 4.0 out of 5.0 by SAholiday123 Excellent, friendly service
We stayed here recently and were very impressed with the hotel, the location, the quality of the breakfast but most of all, the very friendly service.
One member of staff even let us use his own personal iphone charger cable because we forgot ours.
August 18, 2014
Rated 5.0 out of 5.0 by Reltuc Enjoyable stay in Bruges
Very nice hotel, centrally located ideal for all the major "must do's". Excellent breakfasts! and helpful & friendly staff. Good leisure facilities which we made use of. Will certainly return and have no hesitation in recommending.
August 18, 2014
Rated 5.0 out of 5.0 by Hotel Hopper UK Great Hotel
My wife and I stayed here with our 2 young girls and we had adjoining rooms. The staff were helpful but not over the top, and in my opinion the hotel is excellent in terms of location and value. The pool is basic as is the gym, but served its purpose for us.
The breakfast was one of the best I've experienced for a long time anywhere in terms of variety and quality!
We look forward to returning again soon.
August 18, 2014
Rated 5.0 out of 5.0 by Mat201408 CP Brugge Excellent Hotel Experience in Europe
We arrived early at 11am and counter staff was very nice and helpful, not only immediately arranged a room to us, it was even a characteristic room at corner which is very big and charming!! (staff said due to gold membership) Staff is well knowledge to Brugge and would give good advice on eating, and location of different things. There are heavy rain during our stay and the staff even provided umbrella to us immediately. The hotel is well located at the old city center. There is a swimming pool, gym room and sauna, not big but nice and clean. Overall, we enjoyed a lot to our stay in Brugge with this hotel and is really impressed by the helpful and professional staff!
August 16, 2014
Rated 5.0 out of 5.0 by hassanh just amazing
It was an amazing experience and stay, we enjoyed and recommend crown plaza hotel . Everything was excellent staff, location, warm ambiance and simply a piece of mind
August 12, 2014
Rated 5.0 out of 5.0 by HN1234 Excellent service, simply the best
fantastic friendly service all the time from all the staff, extremely helpful. Great location and rooms very comfortable. The location could not be any better. We will definately be back.
August 12, 2014
Rated 3.0 out of 5.0 by Blake64 An decent but average hotel spoilt by service.
The bad stuff:
Gym very poorly equipped and way too hot, aircon unit pouring in heat so not good to exercise, the controls blocked from use so no chance of adjusting or turning off. Disturbed by cleaner regularly at 8:00 in the morning even when do not disturb light is on. On complaining to reception I got a rude male assistant trying to be clever, he was put back into his in place and became more receptive after a sharp retort. This is an expensive hotel and I would expect better and have seen better from this chain.
The good stuff:
Nice and clean, check in and check out quick and easy, very nice spacious room, and this was a normal room nothing special. decent bath and shower and comfortable bed, good view across the square with all the sights and sounds of summer.
August 12, 2014
Rated 5.0 out of 5.0 by LGTSX Everything as it should be
The Crowne Plaze in Bruges has an excellent, central location close to the main square with all its restaurants and also close to the more international restaurants locally. The central location makes the car park under the hotel a welcome bonus and the staff are exceptionally courteous and helpful. The free internet provided is welcome compared to many hotels which do not offer free internet but it has severely restricted speed and in some public areas it was difficult to connect. it is necessary to pay for a connection iwth any speed by current standards. I would recommend this hotel for a visit to Bruges - it excels at delivering to expections and even beyond expectations in relation to the staff and simply not getting things wrong.
August 12, 2014
Rated 5.0 out of 5.0 by Airthomasr Crowne Plaza Brugge
This hotel is situated in the centre of Brugge so it is handy for just about every thing. The restaurant was excellent and the staff very courteous.
The only drawback could be parking so get there early to get a place.
August 7, 2014
Rated 5.0 out of 5.0 by Fishboy01 Excellent Hotel, Prime Location
This was our 1st trip to Brugge and the hotel was perfectly placed. The whole area feels very safe and we are now looking to bring our two grown up children over for a long weekend.
The hotel staff were very efficient and very helpful.
There was a good selection of food on the buffet breakfast, hot or cold.
We had a really lovely stay.
August 6, 2014
Rated 5.0 out of 5.0 by Moggy1010 Great stay
Couldn't ask for more
P.s. Werner was brilliant!
August 2, 2014
Rated 5.0 out of 5.0 by Delerium Create hotel in great location
Hotel was very clean, very friendly and in a great spot to wander round Bruges
July 31, 2014
Rated 5.0 out of 5.0 by Robinson1949 very comfortable stay
a very good weekend stay, staff friendly and helpful, quality of hotel very good.
We will be back again
July 31, 2014
Rated 5.0 out of 5.0 by roger576 Holiday Brugge
Excellent Hotel in a great position. Very friendly staff. Breakfast was good but problems with guests smoking in the outside area.
July 30, 2014
Rated 5.0 out of 5.0 by jess33 Im Herzen von Brügge
Absolut zu empfehlen. Sehr zentral gelegen. Alle Sehenswürdigkeiten in Gehdistanz. Hatte noch nie so ein sauberes Hotelzimmer ! Und ich habe schon sehr viele Hotelzimmer von innen gesehen. 2 kleine Minuspunkte : das Frühstücksbuffet ist zwar reichhaltig und frisch, geht allerdings an den Geldbeutel. Wenn man kein Smartphone hat, muss man sich mit etwas veralteter Technik herum schlagen. Die Browser der beiden Rechner in der Empfangshalle sind nicht up-to-date.
July 27, 2014
Rated 5.0 out of 5.0 by RDS70 imperdible en brugge
realmente la estadía en este hotel fue una de las mejores decisiones del viaje, su ubicación en el centro de la ciudad es excelente e ideal para recorrer y disfrutar de toda la misma en el muy corto tiempo del que disponíamos.
las instalaciones (esapcios comunes y habitación) estuvieron impecables.
la amabilidad, cordialidad y atención del todo el personal del hotel realmente hizo la diferencia.
absolutamente recomendable y sin dudas volveremso cuando tengamos oportunidad.
July 21, 2014
Rated 5.0 out of 5.0 by traveler823 Excellent central location for spending 3 nights in Bruges
May wife, daughter, and I spent 3 nights during early July. The room was quite large and very comfortable for the three of us. It was easy to explore Bruges morning, afternoon, and late into the evening.
July 19, 2014
Rated 5.0 out of 5.0 by APKR great hotel with extreme friendly staff
It was a very very long time since we last visited a holiday inn//crown plaza hotel. After our short stay in Brugge I can only say.....a shame ...and definitely something we will change in the future...added you to my favorites.
Compliments to the manger for the quality of his hotel and staff
July 18, 2014
Rated 5.0 out of 5.0 by Norfolk Boy breakfast
breakfast was good quality but very expensive at 23euros per person
July 17, 2014
Rated 5.0 out of 5.0 by Andrei37 Great place to stay while visiting Brugge
We needed a hotel for a one night stay in Brugge. We have chosen this hotel and we did not regret one bit. We had a very pleasant experience, and should we have the choice to return there we would do it without a second thought.
July 16, 2014
Rated 4.0 out of 5.0 by sh20man clean rooms
the rooms were clean and comfortable. There was a problem with a leaky shower. That was fixed by placing towels on the floor.
July 12, 2014
Rated 5.0 out of 5.0 by baz1978 Great family holiday
Had a superb stay with my wife and 2 young boys (both under 3)
Huge family room with everything you could need and comfortable beds giving a good nights sleep.
Breakfast was 5 star....just loved it and the staff were so helpful and kind. Especially the concierge who was always on hand to help but also pointed out a few hidden secrets of Brugge :)
Everything about our stay was perfect and thats a credit to the hotel and its staff
we will be back!!!
July 9, 2014
Rated 5.0 out of 5.0 by johnc1619 Great Hotel and Location in Brugge
We stayed for 1 night at this hotel in 2 rooms, the rooms were excellent with large comfortable beds plenty of towels,robes etc
The staff on reception were first class ( Marijn was brilliant, he really made our stay a pleasure )
Parking was underground and very safe
July 8, 2014
Rated 5.0 out of 5.0 by PRC2854 Great Break
Stayed at the hotel during my vacation. Hotel is very well located within walking distance to all the attractions in Brugge.
Rooms are comfortable with free WI Fi. Concierge was excellent who was able to give perfect directions to make our visit to Brugge a pleasant experience.
July 8, 2014
Rated 2.0 out of 5.0 by Westprog Water cut off without warning
In general, we were quite satisfied with the hotel. I would note for people booking online that it is in fact largely a modern hotel, and there is little prospect of having one of the attractive wooden-beamed rooms. The only major issue we had was that water was cut off to the room from early morning to late at night. In the message we received, the water was to be restored around mid-afternoon. In the end, it didn't reappear until the next morning. At no stage did we receive an apology, acknowledgement of the inconvenience, or any kind of compensation.
July 3, 2014
Rated 4.0 out of 5.0 by Leymus Estancia Excelente
Nada que reseñar si no es la colocación de los enchufes y filtrar menos luz por las ventas durante la noche.
July 2, 2014
Rated 3.0 out of 5.0 by AnUpsetCustomer Great location
For starters the location of this hotel is perfect. In fact there are probably only a handful of other hotels in as good of a location in Brugge.
The room was average on the space and the comfort. The bathroom had practically no lighting. There were two small light bulbs in the bathroom. The toilet area is a small room off the main part of the bathroom didn't even offer a light.
The internet was below average.
The service was not good. The staff was never outright rude, but they were not the slightest bit pleasant or helpful. They never recognized me as a Platinum member and barely as a human being.
The food at the grossly overpriced breakfast is below average.
I would recommend this hotel to others, but only due to the location.
July 1, 2014
Rated 4.0 out of 5.0 by Everest boy Superb location
Location is very central in a square shared by City Hall and The Basilica of the Holy Blood and about 200 yards from the Bell Tower - I can't think of a better location to be based at to visit Bruges.
The Concierge is outstanding - friendly, knowledgeable and a photographic memory. All staff were very helpful.
Rooms were a good size, very comfortable and clean but got a bit noisy in the early hours with some late night revellers. The air con was also a bit noisy.
Parking was a bit pricey at 21 euros per day and whilst breakfast was excellent, at 23 euros it was more expensive than dinner with wine at local restaurants.
All things considered this was a great place to stay in an unbeatable location and was reasonable value apart from breakfast and the parking.
June 26, 2014
Rated 5.0 out of 5.0 by Keefyboy Superb hotel for a visit to Bruges
Excellent Hotel and ideally placed. We have stayed here many times and the Hotel never lets us down, well providing the Bar is open! The beds and linen are superb and after a long day walking around this beautiful city, it's nice to know you will sleep well. In addition, the cleanliness is superb along with the bathroom utilities and accesories. Just go to Bruges and relax in this great Hotel!!!
June 12, 2014