Rated 4.5 out of 5 by 114
Rated 5.0 out of 5.0 by Airthomasr Crowne Plaza Brugge
This hotel is situated in the centre of Brugge so it is handy for just about every thing. The restaurant was excellent and the staff very courteous.
The only drawback could be parking so get there early to get a place.
August 7, 2014
Rated 5.0 out of 5.0 by Fishboy01 Excellent Hotel, Prime Location
This was our 1st trip to Brugge and the hotel was perfectly placed. The whole area feels very safe and we are now looking to bring our two grown up children over for a long weekend.
The hotel staff were very efficient and very helpful.
There was a good selection of food on the buffet breakfast, hot or cold.
We had a really lovely stay.
August 6, 2014
Rated 5.0 out of 5.0 by Moggy1010 Great stay
Couldn't ask for more
P.s. Werner was brilliant!
August 2, 2014
Rated 5.0 out of 5.0 by Delerium Create hotel in great location
Hotel was very clean, very friendly and in a great spot to wander round Bruges
July 31, 2014
Rated 5.0 out of 5.0 by Robinson1949 very comfortable stay
a very good weekend stay, staff friendly and helpful, quality of hotel very good.
We will be back again
July 31, 2014
Rated 5.0 out of 5.0 by roger576 Holiday Brugge
Excellent Hotel in a great position. Very friendly staff. Breakfast was good but problems with guests smoking in the outside area.
July 30, 2014
Rated 5.0 out of 5.0 by jess33 Im Herzen von Brügge
Absolut zu empfehlen. Sehr zentral gelegen. Alle Sehenswürdigkeiten in Gehdistanz. Hatte noch nie so ein sauberes Hotelzimmer ! Und ich habe schon sehr viele Hotelzimmer von innen gesehen. 2 kleine Minuspunkte : das Frühstücksbuffet ist zwar reichhaltig und frisch, geht allerdings an den Geldbeutel. Wenn man kein Smartphone hat, muss man sich mit etwas veralteter Technik herum schlagen. Die Browser der beiden Rechner in der Empfangshalle sind nicht up-to-date.
July 27, 2014
Rated 5.0 out of 5.0 by RDS70 imperdible en brugge
realmente la estadía en este hotel fue una de las mejores decisiones del viaje, su ubicación en el centro de la ciudad es excelente e ideal para recorrer y disfrutar de toda la misma en el muy corto tiempo del que disponíamos.
las instalaciones (esapcios comunes y habitación) estuvieron impecables.
la amabilidad, cordialidad y atención del todo el personal del hotel realmente hizo la diferencia.
absolutamente recomendable y sin dudas volveremso cuando tengamos oportunidad.
July 21, 2014
Rated 5.0 out of 5.0 by traveler823 Excellent central location for spending 3 nights in Bruges
May wife, daughter, and I spent 3 nights during early July. The room was quite large and very comfortable for the three of us. It was easy to explore Bruges morning, afternoon, and late into the evening.
July 19, 2014
Rated 5.0 out of 5.0 by APKR great hotel with extreme friendly staff
It was a very very long time since we last visited a holiday inn//crown plaza hotel. After our short stay in Brugge I can only say.....a shame ...and definitely something we will change in the future...added you to my favorites.
Compliments to the manger for the quality of his hotel and staff
July 18, 2014
Rated 5.0 out of 5.0 by Norfolk Boy breakfast
breakfast was good quality but very expensive at 23euros per person
July 17, 2014
Rated 5.0 out of 5.0 by Andrei37 Great place to stay while visiting Brugge
We needed a hotel for a one night stay in Brugge. We have chosen this hotel and we did not regret one bit. We had a very pleasant experience, and should we have the choice to return there we would do it without a second thought.
July 16, 2014
Rated 4.0 out of 5.0 by sh20man clean rooms
the rooms were clean and comfortable. There was a problem with a leaky shower. That was fixed by placing towels on the floor.
July 12, 2014
Rated 5.0 out of 5.0 by baz1978 Great family holiday
Had a superb stay with my wife and 2 young boys (both under 3)
Huge family room with everything you could need and comfortable beds giving a good nights sleep.
Breakfast was 5 star....just loved it and the staff were so helpful and kind. Especially the concierge who was always on hand to help but also pointed out a few hidden secrets of Brugge :)
Everything about our stay was perfect and thats a credit to the hotel and its staff
we will be back!!!
July 9, 2014
Rated 5.0 out of 5.0 by johnc1619 Great Hotel and Location in Brugge
We stayed for 1 night at this hotel in 2 rooms, the rooms were excellent with large comfortable beds plenty of towels,robes etc
The staff on reception were first class ( Marijn was brilliant, he really made our stay a pleasure )
Parking was underground and very safe
July 8, 2014
Rated 5.0 out of 5.0 by PRC2854 Great Break
Stayed at the hotel during my vacation. Hotel is very well located within walking distance to all the attractions in Brugge.
Rooms are comfortable with free WI Fi. Concierge was excellent who was able to give perfect directions to make our visit to Brugge a pleasant experience.
July 8, 2014
Rated 2.0 out of 5.0 by Westprog Water cut off without warning
In general, we were quite satisfied with the hotel. I would note for people booking online that it is in fact largely a modern hotel, and there is little prospect of having one of the attractive wooden-beamed rooms. The only major issue we had was that water was cut off to the room from early morning to late at night. In the message we received, the water was to be restored around mid-afternoon. In the end, it didn't reappear until the next morning. At no stage did we receive an apology, acknowledgement of the inconvenience, or any kind of compensation.
July 3, 2014
Rated 4.0 out of 5.0 by Leymus Estancia Excelente
Nada que reseñar si no es la colocación de los enchufes y filtrar menos luz por las ventas durante la noche.
July 2, 2014
Rated 3.0 out of 5.0 by AnUpsetCustomer Great location
For starters the location of this hotel is perfect. In fact there are probably only a handful of other hotels in as good of a location in Brugge.
The room was average on the space and the comfort. The bathroom had practically no lighting. There were two small light bulbs in the bathroom. The toilet area is a small room off the main part of the bathroom didn't even offer a light.
The internet was below average.
The service was not good. The staff was never outright rude, but they were not the slightest bit pleasant or helpful. They never recognized me as a Platinum member and barely as a human being.
The food at the grossly overpriced breakfast is below average.
I would recommend this hotel to others, but only due to the location.
July 1, 2014
Rated 4.0 out of 5.0 by Everest boy Superb location
Location is very central in a square shared by City Hall and The Basilica of the Holy Blood and about 200 yards from the Bell Tower - I can't think of a better location to be based at to visit Bruges.
The Concierge is outstanding - friendly, knowledgeable and a photographic memory. All staff were very helpful.
Rooms were a good size, very comfortable and clean but got a bit noisy in the early hours with some late night revellers. The air con was also a bit noisy.
Parking was a bit pricey at 21 euros per day and whilst breakfast was excellent, at 23 euros it was more expensive than dinner with wine at local restaurants.
All things considered this was a great place to stay in an unbeatable location and was reasonable value apart from breakfast and the parking.
June 26, 2014
Rated 5.0 out of 5.0 by Keefyboy Superb hotel for a visit to Bruges
Excellent Hotel and ideally placed. We have stayed here many times and the Hotel never lets us down, well providing the Bar is open! The beds and linen are superb and after a long day walking around this beautiful city, it's nice to know you will sleep well. In addition, the cleanliness is superb along with the bathroom utilities and accesories. Just go to Bruges and relax in this great Hotel!!!
June 12, 2014
Rated 5.0 out of 5.0 by Andy K Great location and hotel
Well positioned in the heart of Brugge, on a cobbled square with the main square a few minutes away. Hotel staff were very helpful. Rooms were clean, comfortable and well equipped. If driving there make sure you have a decent map, as the one way systems in Brugge are a bit of a challenge. The Hotel map is ideal as it clearly shows the way in and out of the one way systems.
June 9, 2014
Rated 5.0 out of 5.0 by Troya 9 increible
la ubicación y la atención recibida hacen de este hotel la mejor opción para hospedarse en una visita a Brujas.
June 6, 2014
Rated 5.0 out of 5.0 by spigi Hier macht's Spass ein Gast zu sein
Obwohl das Hotel mitten im historischen Stadtkern von Brügge liegt ist es (mit GPS) sehr leicht anzufahren. Die hoteleigene Tiefgarage ist auch für SUV/MPV (Voyager) sehr gut geeignet. Heller direkter Zugang von der TG zur Lobby/Empfang. Empfang/Zimmerzuteilung freundlich speditiv (nützliche Info betreffend Stadt inbegriffen). Besonders gefällt uns das motivierte Gastgeber-Team das uns wie "zuhause" fühlen lässt. Wir kommen gerne wieder und empfehlen dieses Haus gerne verwöhnten Städtebummlern als Herberge.
June 4, 2014
Rated 5.0 out of 5.0 by sightseer50 Fabulous location and attentive staff
The hotel is situated on Burg Square, in the middle of everything, but manages to convey the feeling of a private retreat. The staff were welcoming and very helpful and the restaurant, which looks out on the Square, has a lovely, intimate ambience and excellent food. A wonderful experience--I recommend this hotel highly!
June 1, 2014
Rated 5.0 out of 5.0 Short Break to Bruges
Excellent Service and the Hotel is well placed for easy access to the town centre.
May 30, 2014
Rated 3.0 out of 5.0 by Mummy B Bitterly Disappointing !
Great location, but if you want a good night's sleep avoid rooms ending 12-16. Spent a few days here with my daughter but following endless noises from a service door (hourly -2 hourly), had to complain to General Manager and was offered a new room on higher floor but in similar location above this door. It may well have a closure system but it is not cushioned effectively, so if staff use the door to smoke, or enter/exit for shifts or accept delivery it BANGS!!!!!!
Was definitely not prepared to keep reporting this and keep moving rooms. Was very disappointed this was not addressed properly, particularly as I had taken the time to arrange to speak to the General Manager and then pack and unpack again to locate to new room. In fact I suggest the General Manager sleeps in room 212 or 614 to experience this for himself prior to any adjustments to the door mechanism, then I am sure it will be rectified!
Rooms are of reasonable size and clean, but poorly maintained. First room TV didn't work as batteries in remote were dead so had to get corrected as all information is located through TV service. Second room unable to heat following an exceptionally lwindy and rainy evening. In summary, great location if a good night's sleep is not a priority from your hotel.
May 12, 2014
Rated 5.0 out of 5.0 by Larou Great hotel at a great location
Spent a night in the Crowne Plaza Bruges to visit the centre of Bruges. Good located in the heart of the centre with very friendly staff and were very helpfull with giving the information i needed.
May 5, 2014
Rated 3.0 out of 5.0 by Knight of Saint Lazarus Stay for participating at an charity event
The room was well equipped and spacious but not that clean as expected. The service was partly friendly and overall poor just a few staff members did their work with a friendly smile. All in all far away what you expect as normal in a Hilton or Sheraton. Too expensive for the delivered service.
April 9, 2014
Rated 5.0 out of 5.0 by MoniH Very good place to stay
It‘s a very good place to stay. Very central and very quiet. All places of interest are in a short walking distance and also the very good belgium restaurants, coffeeshops and chocolate factories. The warm and cold breakfeast buffet was gorgeous and filled with all goods we like. The service was great and the concierge answered all our questions and gave us some good hints.
March 20, 2014