Rated 4.2 out of 5 by 109
Rated 5.0 out of 5.0 by Arcelia Excellent beyond my expectations
Our stay was excellent, beyond our expectations. Wish we could of stayed longer, but were passing through. Will stay again, next time.
July 31, 2014
Rated 5.0 out of 5.0 by ashleyl0902 Good
Just stayed for a night on our way to San Antonio. What I expect from an HIE.
July 30, 2014
Rated 5.0 out of 5.0 by Redd 67 Great hotel.
Excellent hotel and staff. I travel often with three children and I would make a point of staying at this location when I was in the Austin area. Might be back this summer with my family because of its convenience to everything north of and in Austin.
Keep up the great work in this very well managed location.
July 27, 2014
Rated 5.0 out of 5.0 by Melindaduq Great Stay !
Enjoyed my stay,
Clean well kept Hotel. Room was large and clean and the Staff was great !
July 26, 2014
Rated 5.0 out of 5.0 by skw1170 Clean, well taken care of hotel
We thought the hotel stay was relaxing and peaceful. The staff were helpful and courteous.
My only suggestion is to put a vent fan in the bathrooms, gets awfully steamy in there!
My husband's suggestion is for you to install aerators/flow reducers on the faucets, it would save money and water.
Other than those minor things, we had a great stay.
July 22, 2014
Rated 4.0 out of 5.0 by orange kitten clean room with nice indoor pool and hot tub
Safe Hotel with clean room and clean lobby. Nice big indoor pool and hot tub.
July 18, 2014
Rated 5.0 out of 5.0 by The driver Clean, Quiet, Convenient
I traveled with my mother who has mobility issues. The Georgetown Holiday Inn Express was the only hotel I found in the area that offered a walk-in shower and this was the reason for booking our stay. We were impressed with the location of our room and the amenities offered. Access to the room was easy from the parking area and the room and bathroom were easy for my mother to navigate. The entire hotel was very clean, quiet and comfortable. The price was excellent and the staff efficient. I will definitely stay here again when in the area and recommend it to other travelers.
July 18, 2014
Rated 5.0 out of 5.0 by CCR1985 great place to rest after a long journey
the staff were very friendly. The room was very clean and the linens are very comfortable to sleep in. The breakfast selection was great and tasted very good. Checking out is a breeze.
July 16, 2014
Rated 5.0 out of 5.0 by Spade 21 Fresh Appearances
The hotel stay was comfortable, clean, relaxing, and with a friendly wait staff. Everything was nice and clean, inside and out. I paid a little more than normal but probably because of holiday weekend.
July 9, 2014
Rated 5.0 out of 5.0 by lpd91 Perfect for 4th of July
Staff was very nice, very accomodating, and very helpful.
Room and facilities were clean. Very convenient if you happen by on the 4th of July - fireworks just across the freeway.
Breakfast was standard but well attended. Nothing left out too long, they were constantly changing out items.
We very much enjoyed our stay.
July 7, 2014
Rated 3.0 out of 5.0 by txraw Staff
The members of the staff at the front desk are the best thing this hotel has to offer. Chris knew what I needed before I did, and was always available to lend a hand making my stay at this location comforting. Without his assistance, I may have left after one night.
July 6, 2014
Rated 4.0 out of 5.0 by Sue1984 Front Desk
We were here for a Class Reunion. There were several events going on over the weekend that included dinner and cocktails. The front desk gave a great referral for a shuttle service. This worked out perfectly.
July 3, 2014
Rated 3.0 out of 5.0 by jwh14 Wedding weekend
Good experience up until checkout. Then insufficient staff on hand to resolve billing issue, had to call a manager in to resolve. Check-out was thus delayed 30-45 minutes as a result of this.
July 2, 2014
Rated 4.0 out of 5.0 by Rn78681 Not quite up to par
For a newer hotel I would have expected it to be better. It was small things like the towel hook in the bathroom had fallen off, the light fixture looked like some brown liquid had leaked into it.
The staff were very nice and the room was clean.
June 28, 2014
Rated 5.0 out of 5.0 Great Service/great service
We had a great stay. Staff was very helpful. Online reservation service messed up our reservation. They gave me one bed for three people. on day of arrival staff there corrected online reservations and were able to accommodate me and my family. Staff went out of her way to make sure we were confortable. Room was clean, enough towels etc...
overall great, will stay again whenever in that area
June 26, 2014
Rated 5.0 out of 5.0 by Mike6354 Our favorite Holiday Inn Express
This HIE is the best of the bunch. The front desk staff is friendly and helpful even by Texas standards. They go out of their way to make the traveler feel welcome and comfortable, even to making warm cookies to cheer up the guests. We give a special shout out to Vicki, a special assistant, who exceeded even our high expectations for friendliness and courtesy. Why stay in any other hotel in Georgetown? We certainly won't.
June 23, 2014
Rated 5.0 out of 5.0 by kapfox Comfortable bed and great service
Staff was great. Room very clean. Bed was amazing with awesome pillows and sheets that smelled wonderful. Would highly recomend this hotel.
June 11, 2014
Rated 5.0 out of 5.0 by lovedove Genuine Care and Comfort
I worked at the most well known luxury hotel in Dallas in the Club Lounge Level, as a hostess in fine dining and as a front desk guest services person for a few years and my standards for hotel stays border on ridiculous when I compare most hotels to their level.
The staff and hotel exceeded all expectations with their genuine care and comfort of their guests from check in to check out. The housekeeping staff was top notch and kept our room smelling fresh and clean and did an amazing job. The overnight staff was accommodating and genuine in their concern for the safety of our property since we were driving a truck with a hitch that had reception/rental items stowed on it.
I can not say enough wonderful things of the staff and the care they showed. Breakfast was fantastic, clean and kept at the perfect temps at all time. The overall hotel was safe and clean and I got the best sleep I've had in a few months even during a hectic and busy time. To your whole team I say---WELL DONE and BRAVO!!! thank you for all you didi to make this a top notch experience.
June 11, 2014
Rated 5.0 out of 5.0 by OKMom Great customer service, pleasant stay
We had a terrible time on I-35, so landing at a hotel that had such warm, friendly faces was a true blessing. The rooms were comfortable, and the breakfast had a nice variety. I was little concerned about the highway noise, but I didn't even notice it. I would stay at this hotel again, given the opportunity.
June 10, 2014
Rated 5.0 out of 5.0 by JNana Definite Favorite!
Great beds and very helpful, friendly staff. Couldn't ask for more. A little difficult to get to location, but worth the trouble and it is highly visible.
June 5, 2014
Rated 5.0 out of 5.0 by xxrodzxx The Best indoor pool in the Austin Area
They have the best pool the water is a perfect temp
June 5, 2014
Rated 5.0 out of 5.0 by Big Chris Bed
Very uncomfortable for both my wife and myself felt like box springs might have been defective
June 2, 2014
Rated 5.0 out of 5.0 by jane1111 Georgetown Must!
Everything was beyond our expectations. Would definitely stay there again!
June 2, 2014
Rated 5.0 out of 5.0 by Native Texan Best Place to Stay in Georgetown
Great quality stay at a fantastic value. Wil keep coming back.
June 2, 2014
Rated 4.0 out of 5.0 by AZTRIP Convient
Easy access to Williams Drive and I-35 restaurants and services.
May 30, 2014
Rated 5.0 out of 5.0 by LindaBob2 Wonderful staff
Our stay at the Holiday Inn Georgetown was wonderful with friendly and helpful staff and management. The room was wonderful and it was a fantastic stay.
May 19, 2014
Rated 5.0 out of 5.0 by Mona T Comfortable and spacious suite.
This staff provided great service and the room was very spacious and comfortable.
May 14, 2014
Rated 5.0 out of 5.0 by ayh60 Great value, service and location
We stayed here to pick up my daughter from Southwester University. The service is excellent, rooms very clean and reasonable in price. The pool is clean, exercise room adequate and has laundry facilities for guest use.
May 14, 2014
Rated 4.0 out of 5.0 by mclanea Close to transportation
You can't get a whole lot closer to I-35 considering the hotel overlooks the scenic highway. (sarcasm) In reality, it didn't make any difference to me that it's on the highway, I never heard it.
Overall, this is a good Hi Express. Standard, clean rooms. I only walked through the breakfast area to grab a cup of coffee, but it looked very standard for a Hi Express.
So, if you are a normal visitor at Holiday Inn Expresses, you'll feel right at home. There's nothing extraordinary or bad, in any way, about this one.
May 11, 2014
Rated 4.0 out of 5.0 by Quail The beds and pillows are fantastic and very confortable.
The only problem I had was the toilet seat was loose and needed tighten along with the sink didn't drain properly. Told the manager at check out and he said he would get it fixed.
May 5, 2014