Rated 4.3 out of 5 by 120
Rated 5.0 out of 5.0 by cozmiccharlie22 Nice stay
Great staff, great room, loved the gym. Everything worked out well for a restful night before heading out the next day.
September 1, 2014
Rated 5.0 out of 5.0 by Betso I wish every HI Express was like this one!
This HI Express is the nicest I've stayed at - and is nicer than the last three Holiday Inns where I've stayed.
It is clean, clean, clean - nicely decorated - everything works and staff is awesome. Friendly, accommodating and just "on it" all the time.
September 1, 2014
Rated 5.0 out of 5.0 by DStang clean and comfortable
I stayed at this location for the first time for business purposes and found it to be clean and comfortable. The front desk was very accommodating and the room was dark and quiet. Overall this was a very pleasant experience.
August 29, 2014
Rated 5.0 out of 5.0 by SheriRinTX Comfortable, Quiet, and Beautiful - POOL OPEN 24 HRS PER DAY!
I am a hotel snob. I only stay at Holiday Inn Express...mostly because of their comfy beds. This particular hotel was even better than usual...beautiful furnishings, very spacious room and bathroom, fridge and microwave, lots of places to plug in electronic devices, quiet and comfortable.
August 23, 2014
Rated 5.0 out of 5.0 by Pat71 Great service!
I arrived at the hotel at 9 a.m. after having spent all night on a "red eye" flight from Los Angeles. Jacky was assisting at the front desk and she located a room for me and allowed me to check in (and not have to wait until the normal afternoon check-in period) so I could freshen up before I left for a business meeting. That experience confirmed why I always stay at the Holiday Inn Express when traveling!!
August 18, 2014
Rated 5.0 out of 5.0 by Nonie 2013 Nonie 2013
We reserved a room block for our daughter's wedding and were very impressed with the rooms, staff and how helpful and accommodating everyone was . The rooms were clean and very comfortable and the breakfast was great.
August 13, 2014
Rated 3.0 out of 5.0 by ldfn Good Service
Friendly staff. Cumbersome to get to location, but otherwise okay. A/C unit is a bit annoying but this is Texas so anything is better than nothing.
August 13, 2014
Rated 5.0 out of 5.0 by rivercityjeff Great Stay
Thanks for having a wonderful handicap lift for the pool. Super friendly staff!
Very quiet room and yet, close to the interstate highway.
August 13, 2014
Rated 5.0 out of 5.0 by Sig87 Comfortable bed and great service
The staff was very friendly and the room was quite comfortable. The pool was a bit too cold for this seasoned swimmer, so I enjoyed the hot tub instead. The common areas are clean and the facility feels safe. The variety of breakfast items and coziness of the dining area made for a great start in the morning. I plan on staying at this hotel every time I visit Georgetown.
August 11, 2014
Rated 5.0 out of 5.0 by terryb032858 Great Experience
It was a great overall experience. Everuthing was wonderful.
August 11, 2014
Rated 5.0 out of 5.0 by Harte Nice rooms-Friendly staff
I stay at this location for busness purposes regularly. The service and facilities are always great. I will continue to stay at this location going forward. Great experience!
August 7, 2014
Rated 5.0 out of 5.0 by Arcelia Excellent beyond my expectations
Our stay was excellent, beyond our expectations. Wish we could of stayed longer, but were passing through. Will stay again, next time.
July 31, 2014
Rated 5.0 out of 5.0 by ashleyl0902 Good
Just stayed for a night on our way to San Antonio. What I expect from an HIE.
July 30, 2014
Rated 5.0 out of 5.0 by Redd 67 Great hotel.
Excellent hotel and staff. I travel often with three children and I would make a point of staying at this location when I was in the Austin area. Might be back this summer with my family because of its convenience to everything north of and in Austin.
Keep up the great work in this very well managed location.
July 27, 2014
Rated 5.0 out of 5.0 by Melindaduq Great Stay !
Enjoyed my stay,
Clean well kept Hotel. Room was large and clean and the Staff was great !
July 26, 2014
Rated 5.0 out of 5.0 by skw1170 Clean, well taken care of hotel
We thought the hotel stay was relaxing and peaceful. The staff were helpful and courteous.
My only suggestion is to put a vent fan in the bathrooms, gets awfully steamy in there!
My husband's suggestion is for you to install aerators/flow reducers on the faucets, it would save money and water.
Other than those minor things, we had a great stay.
July 22, 2014
Rated 4.0 out of 5.0 by orange kitten clean room with nice indoor pool and hot tub
Safe Hotel with clean room and clean lobby. Nice big indoor pool and hot tub.
July 18, 2014
Rated 5.0 out of 5.0 by The driver Clean, Quiet, Convenient
I traveled with my mother who has mobility issues. The Georgetown Holiday Inn Express was the only hotel I found in the area that offered a walk-in shower and this was the reason for booking our stay. We were impressed with the location of our room and the amenities offered. Access to the room was easy from the parking area and the room and bathroom were easy for my mother to navigate. The entire hotel was very clean, quiet and comfortable. The price was excellent and the staff efficient. I will definitely stay here again when in the area and recommend it to other travelers.
July 18, 2014
Rated 5.0 out of 5.0 by CCR1985 great place to rest after a long journey
the staff were very friendly. The room was very clean and the linens are very comfortable to sleep in. The breakfast selection was great and tasted very good. Checking out is a breeze.
July 16, 2014
Rated 5.0 out of 5.0 by Spade 21 Fresh Appearances
The hotel stay was comfortable, clean, relaxing, and with a friendly wait staff. Everything was nice and clean, inside and out. I paid a little more than normal but probably because of holiday weekend.
July 9, 2014
Rated 5.0 out of 5.0 by lpd91 Perfect for 4th of July
Staff was very nice, very accomodating, and very helpful.
Room and facilities were clean. Very convenient if you happen by on the 4th of July - fireworks just across the freeway.
Breakfast was standard but well attended. Nothing left out too long, they were constantly changing out items.
We very much enjoyed our stay.
July 7, 2014
Rated 3.0 out of 5.0 by txraw Staff
The members of the staff at the front desk are the best thing this hotel has to offer. Chris knew what I needed before I did, and was always available to lend a hand making my stay at this location comforting. Without his assistance, I may have left after one night.
July 6, 2014
Rated 4.0 out of 5.0 by Sue1984 Front Desk
We were here for a Class Reunion. There were several events going on over the weekend that included dinner and cocktails. The front desk gave a great referral for a shuttle service. This worked out perfectly.
July 3, 2014
Rated 3.0 out of 5.0 by jwh14 Wedding weekend
Good experience up until checkout. Then insufficient staff on hand to resolve billing issue, had to call a manager in to resolve. Check-out was thus delayed 30-45 minutes as a result of this.
July 2, 2014
Rated 4.0 out of 5.0 by Rn78681 Not quite up to par
For a newer hotel I would have expected it to be better. It was small things like the towel hook in the bathroom had fallen off, the light fixture looked like some brown liquid had leaked into it.
The staff were very nice and the room was clean.
June 28, 2014
Rated 5.0 out of 5.0 Great Service/great service
We had a great stay. Staff was very helpful. Online reservation service messed up our reservation. They gave me one bed for three people. on day of arrival staff there corrected online reservations and were able to accommodate me and my family. Staff went out of her way to make sure we were confortable. Room was clean, enough towels etc...
overall great, will stay again whenever in that area
June 26, 2014
Rated 5.0 out of 5.0 by Mike6354 Our favorite Holiday Inn Express
This HIE is the best of the bunch. The front desk staff is friendly and helpful even by Texas standards. They go out of their way to make the traveler feel welcome and comfortable, even to making warm cookies to cheer up the guests. We give a special shout out to Vicki, a special assistant, who exceeded even our high expectations for friendliness and courtesy. Why stay in any other hotel in Georgetown? We certainly won't.
June 23, 2014
Rated 5.0 out of 5.0 by kapfox Comfortable bed and great service
Staff was great. Room very clean. Bed was amazing with awesome pillows and sheets that smelled wonderful. Would highly recomend this hotel.
June 11, 2014
Rated 5.0 out of 5.0 by lovedove Genuine Care and Comfort
I worked at the most well known luxury hotel in Dallas in the Club Lounge Level, as a hostess in fine dining and as a front desk guest services person for a few years and my standards for hotel stays border on ridiculous when I compare most hotels to their level.
The staff and hotel exceeded all expectations with their genuine care and comfort of their guests from check in to check out. The housekeeping staff was top notch and kept our room smelling fresh and clean and did an amazing job. The overnight staff was accommodating and genuine in their concern for the safety of our property since we were driving a truck with a hitch that had reception/rental items stowed on it.
I can not say enough wonderful things of the staff and the care they showed. Breakfast was fantastic, clean and kept at the perfect temps at all time. The overall hotel was safe and clean and I got the best sleep I've had in a few months even during a hectic and busy time. To your whole team I say---WELL DONE and BRAVO!!! thank you for all you didi to make this a top notch experience.
June 11, 2014
Rated 5.0 out of 5.0 by OKMom Great customer service, pleasant stay
We had a terrible time on I-35, so landing at a hotel that had such warm, friendly faces was a true blessing. The rooms were comfortable, and the breakfast had a nice variety. I was little concerned about the highway noise, but I didn't even notice it. I would stay at this hotel again, given the opportunity.
June 10, 2014