Rated 4.5 out of 5 by 267
Rated 5.0 out of 5.0 by CGEV Great service & comfortable bed
What a great start to my business trip! I walked into the Holiday inn and was greeted by Jon and his enthusiasm for his company was fabulous. He was knowledgable and treated me like I was the only guest he had to take care of. Great personality!! I never sign up for hotel programs but Jon made it simple and enticing. I am sure I will be using it. Every time I saw him he had a smile on his face and greeted me by name. Jon should be used to train employees on how to in crease business. I will be coming back to Georgetown frequently and I hope Jon is still there. By the way, I am a sales trainer and included in my course is customer service. He aced it! Nice room & the pillows were great. I meant to find out the pillow brand. What a beautiful downtown square! A must to see!
February 5, 2016
Rated 5.0 out of 5.0 by BERobert Good hotel
Stayed there for business several times now. Always greeted by friendly staff, always clean and comfortable. Nice hotel.
February 2, 2016
Rated 5.0 out of 5.0 by davida32 clean room
quiet hotel, clean rooms, great value, yummy breakfast
February 1, 2016
Rated 5.0 out of 5.0 by Jennifer80 Relaxtion Galore
This hotel provided excellent customer service and comfort during our stay. The room was clean with a very comfortable bed.
January 23, 2016
Rated 5.0 out of 5.0 by Cel910 Clean Quiet Hotel
Hotel is very clean and quiet. Very comfortable beds. Staff very friendly and helpful.
January 21, 2016
Rated 3.0 out of 5.0 by Bad mojo Golfer
This was our second stay since the latter part of November. Both times we experienced refrigerator not very cold. We shared with staff. He said we could get another refrigerator if it came down to it. TV experience was out of the ordinary. Cable seemed to have been disconnected. Rather getting another room immediately. the staff insisted on fixing the problem. I thought it to be odd and awkward for us to watch him fixing the problem when he could have easily put us in another room with no problems. At breakfast, biscuits were rock hard. One orange juice dispenser was water only.
January 20, 2016
Rated 5.0 out of 5.0 by Reisen Kafer Wonderful staff and location
I've stayed at this property numerous times and have yet to be disappointed other than having to leave. Staff is always courteous, the food good, rooms clean and quiet, and easy on/off location with easy access to Georgetown's square, largest shopping center, and busiest thoroughfares. Close to some delicious small family run restaurants, a hop from a Starbucks.
Once I did have an issue and the management addressed it quickly, efficiently, and apolgetically. Looking forwrd to staying at this location on my next visit, especially the fresh cookies each night!
January 13, 2016
Rated 5.0 out of 5.0 by OntheroadRon Excellant Bed
Most comfotable bed I think I have ever slept in. Easy Access good parking around back. Close to Round Rock donuts.
January 12, 2016