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Rated 4.5 out of 5 by 214 reviewers.
Rated 5.0 out of 5.0 Comfortable bed and great breakfast. My stay was very pleasant. The only area that I felt needed improvement is the access to the rooms. There was only one entrance. This was difficult for myself and my father and mother as we are all disabled and we were on the 3rd floor. It was a bit of a walk to get to the room from the elevator. My father is 81 years old and has difficulty walking any distance. December 17, 2014
Rated 5.0 out of 5.0 by A HIE Jewel Travelling constantly for work, this location has always been at the top of the list. December 13, 2014
Rated 5.0 out of 5.0 by Nice Hotel This is a new property and has a more upscale feel than other HI Express locations. The room and breakfast were typical of HI Express. December 10, 2014
Rated 5.0 out of 5.0 by Nice facility with friendly staff! The staff resolved all problems (security on the door) by moving my wife and i to another room. The young lady was helpful and engaging....a great representative to IHG and Holiday Inn Express. Thanks to the staff for being so responsive to our concerns. Mike December 4, 2014
Rated 4.0 out of 5.0 by Always enjoyable place to stay Was sorry to see the service in the restaurant was discontinued since our last stay. I think the breakfast could be better. It's just like every other run of the mill free breakfast wherever we stay. Plastic silverware, foam bowls and plates, pre-cooked sausage, eggs, and something that passes for juice. Sugared water. Best thing is real cooked oatmeal. And why can't I mention a competitor in my review? December 3, 2014
Rated 5.0 out of 5.0 by excellent property I've stayed at this property a couple of times and each time it is a wonderful experience. Although this location is not as close to my destination as others this property allows pets. Besides that fact, the hotel is remarkably clean and looks brand new. I'm amazed that the floor, the doors, the windows, the elevators are all spotless. I feel like there are cleaning fairies behind me wiping off my fingerprints. The staff is always extremely friendly and helpful. Everyone is welcoming. I had a pleasant conversation with the person handling the breakfast. I was there on a holiday when most people wouldn't be happy they were working but she was so pleasant and helpful. I stay in hotels regularly and I hate it. However my trip to your property in Georgetown felt like a true vacation. The bed was heavenly!!! The bedding was soft and comfortable and the tub was exceptionally clean. I cannot say enough great things about this property and only wished all hotels were as wonderful! Keep doing what you are doing and I will be back. December 1, 2014
Rated 5.0 out of 5.0 by Great staff Comfortable and safe, friendly. Great presentation from outside at night, helpful in finding hotel November 27, 2014
Rated 5.0 out of 5.0 by Hotel Very Clean and Staff Very Friendly We had a great experience at this location. Rooms were very clean and the staff very friendly and attentive. November 26, 2014
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