Rated 4.2 out of 5 by 82
Rated 5.0 out of 5.0 by Oscar614 sparkling
Quiet and very comfortable. The facility was sparkling clean.
October 22, 2013
Rated 5.0 out of 5.0 by Jrcol123 Clean, Frendily, Great Location
Very nice stay as we passed through Kentucky. Everything in the Hotel was very clean.
October 19, 2013
Rated 4.0 out of 5.0 by holiday1969 standard holiday
transformed older hotel to express...nice clean safe place...try it you will like it
October 16, 2013
Rated 5.0 out of 5.0 by BA50 Quiet and very comfortable
We had an excellent stay. it was clean and very quiet.
October 16, 2013
Rated 5.0 out of 5.0 by Rkscomp Excellent all around
My wife and I travel to Ohio several times per year and this is the hotel we stay at each time. The staff is very welcoming, courteous and friendly. We have never had an issue. We will continue to stay here with the type of service that is provided.
One suggestion IHG......make sure to listen to your employees though. The most recent stay we had, I was eating breakfast and talking with the woman who works the breakfast area (whom does an excellent job keeping it stocked, clean, etc.) and she mentioned how the doors where the gravy is located, as well as I believe the sausage are a pain. Basically the door will stay open by itself when lifted, however, many guests don't know this, so they try to hold their plate while scooping the gravy and it just makes a constant mess. She has suggested alternatives (although I'm
Not sure what they are) but apparently no one has done anything about it. I think she has a great point and I would suggest reaching out to her to solve this minor problem that creates so much extra work for her.
October 11, 2013
Rated 5.0 out of 5.0 by bubba99 No Complaints!!!
From Greg at check-in to all the Staff we had "Great Service" during our week stay for Business.
Walmart is within walking distance as well as O'Charley's.
October 8, 2013
Rated 5.0 out of 5.0 by BowlingGreen Our Visit
Wonderful experience for weary travelers. Check-in was professional, quick, and informative regarding the hotel services.
Recommendation that applies to all your hotels:
Label the type of breakfast omelets that are offered as may guests do not like the "western" style with onions/peppers, etc. This will save a great deal of waste.
Your hotels are beautiful and all staff were wonderful to guest
October 8, 2013
Rated 5.0 out of 5.0 by SchrisQ Relaxing Stay on a Busy Trip
Overall great experience! Staff was friendly and helpful, rooms were spacious and comfortable, breakfast was tasty and management was generous when my company had a need to use a conference room for a small unplanned meeting. I will stay here every time I visit Georgetown and would definitely recommend this hotel to a friend.
October 7, 2013
Rated 5.0 out of 5.0 by SpankDank All was great!
We enjoyed our stay, beds were comfortable and all went well!
October 1, 2013
Rated 5.0 out of 5.0 by Lee17 Staff was very professional and polite; very confortable stay....
Excellent hotel; very hard to find; needs more signs near entrance............
September 29, 2013
Rated 5.0 out of 5.0 by PSD35 Great Place to Stay
Stayed here on 09/19/2013 on our way through on vacation. The staff was very friendly and helpful, the rooms were clean and comfortable and the breakfast was very good. I would definitely recommend this hotel.
September 26, 2013
Rated 5.0 out of 5.0 by Adil1977 Best stay ever
I really would like to thank ppl who works to make this one of my best stay ever... Everyone was helpful... Rooms perfectly clean.. Wifi super fast..
I just don't want everyone to go there so I could have my reservation..(just kidding)
Simply the best...,
September 24, 2013
Rated 5.0 out of 5.0 by Billw65 Great place to stay!
Probably the best kept motel I've ever stayed in! All amenities were first rate, and the services very well provided.
September 20, 2013
Rated 5.0 out of 5.0 by boilerbum clean
Very clean, we stayed at other places and found the Holiday Inn Express to be the cleanest and quiet. Your military discount is uniform where ever we stayed it was the same, thank you. We stayed at another Holiday Inn Express somewhere in Arkansas and the place was clean, but the fittness room had lots of problems with the machines. We also stayed at another motel in the same town I think it was called Candlewood which I don't beleive we got credit for. That was an awfull place we wanted no smoking rooms, but the floor they put us on was a smoking floor and it stunk, never go there again. Are all candlewoods that way?
September 8, 2013
Rated 5.0 out of 5.0 by DMat1966 Beautiful hotel with a friendly staff
Our stay was great. From the first look at the outside of the building to the comfortable rooms inside and the great breakfast right before we checked out, our stay was perfect. The staff was wonderful and very helpful. The only negative comment was that we were not able to stay there on our return trip.
September 6, 2013
Rated 5.0 out of 5.0 by Geessien Very clean and comfortable
Very hard to find but worth it. close to good food and the interstate. Enjoyed our quiet stay, after a rough storm on the road.
September 6, 2013
Rated 5.0 out of 5.0 by Trish43 Frolm South to North and back
We enjoyed our stay in Nashville on August 8th in spite of the floods and the inconvenience in exiting town. We LOVED your new motel in Georgetown, Kentucky, and will be back. Kudos to Holiday Inn Express in every area.
August 27, 2013
Rated 5.0 out of 5.0 by Doubledude Recommended hotel
Did a last minute reservation ,and the hotel was very accommodating. Everything in the hotel was in great condition. Hospitable staff and very good value. Highly recommend this hotel.
August 20, 2013
Rated 3.0 out of 5.0 by 1952Steve Checking pout
Night staff forgot to put room statement under door. They did so for one other perso I was traveling with so I know it should have been done. Also, same night staff was unable to correct statement of Another person whose bill had my name on it. He had to wait 1.5 hours until a day manager could call your help desk to find out how to fix the statement Why didn't the night desk know how to do this? You have some serious staff training to do if you want any more Nisource business!
August 18, 2013
Rated 5.0 out of 5.0 by Francis50 Best Place
We stayed at several Hol. Inn Exp. places and all were good but this place was the best. And the price was great! It was half hidden behind several other businesses but it was well worth the search. If you are staying near Lexington, you may want to go slightly out of your way to stay here!
August 17, 2013
Rated 4.0 out of 5.0 by were ok
people were great
breakfast was very lacking.
August 5, 2013
Rated 5.0 out of 5.0 by HICustomer Very nice hotel
I was surprised to hear this hotel is 4 years old. It is very modern and a step above your average Holiday Inn Express. Our room was an accessible room with 2 queen beds and it was huge, very clean and comfortable. Breakfast was the standard fare. I highly recommend this property.
August 3, 2013
Rated 5.0 out of 5.0 by lifeofriley great decor- clean and great service
We stayed for two days in georgetown. The location was away from road noise and there were several good restaurants within a few blocks. The hotel was modern looking well maintained,
The only issue we had was the matress was too firm for us.
Would stay here again and recommend.
August 3, 2013
Rated 5.0 out of 5.0 by Blacknbear Best Holiday Inn I have ever stayed in.
This was a great experience. The hotel, rooms, and all facilities were immaculately clean and well maintained. The staff was excellent, and the Kentucky Horse Park package was a great value. Thank you for making the last night of our vacation a great experience.
July 28, 2013
Rated 4.0 out of 5.0 by Gigels Friendly
We always stay at this location when in Kentucky. Everything is close by, the staff are friendly and very helpful, and the rooms are comfortable. A big plus - our dog is also welcome which is very important to us. It feels like our second home.
July 26, 2013
Rated 5.0 out of 5.0 great stay
Comfortable and clean room. Nice breakfast, good coffee. Lots of restaurant choices and shopping around motel. Less than 7 miles from horse park and awesome Breyerfest. Loved that the A/C could be controlled by a thermostat but dispise motel through the wall units;very noisy. Wish that an ice machine was on every floor instead of the 3rd and 4th but that was the only inconvienence.
July 24, 2013
Rated 4.0 out of 5.0 by polarbearinwv Georgetown KY in July - Great place to stay!
This is a beautiful property. Easy in and out to the Interstate and 15 minutes from the heart of Lexington.
The facility is very fresh and new. There were only 2 minor hurdles and it could have been due to the vacation season.
When we checked in at around 6pm there was only 1 person on duty. He was having to manage 2 phone calls while we waited to check in. While we waited, 2 other reservations came in and had to wait as well.
The other issue was in regard to the breakfast area. The food and beverages were in a small area with only 1 entrance and exit. I would suggest creating another opening in the short wall separating the food and dining area to create better traffic flow. People were bumping into one another due to the confined space.
July 12, 2013
Rated 4.0 out of 5.0 by peekie Clean, convenient, great staff, quick response, good value for money
Stayed here for three nights. The rooms and general property were clean and well maintained. The tv didnt work upon our arrival but was fixed asap. Breakfast was good and very convenient. Staff was friendly. This property was a great value for my money! I will stay here again next year when I travel to the area for a horse show.
June 26, 2013
Rated 5.0 out of 5.0 by jaldbl Friendly, clean, comfortable beds
Friendly greeting & great customer service. Warm inviting lobby / breakfast area. Very clean and comfortable. Wish the rooms were just a little wider, felt a little crowded. We were very pleased with the hot breakfast which is always a time saving feature. We would definitely recommend this hotel and if travel through this area again this is where we would stay.
A variety of restaurants within minutes of the hotel
June 19, 2013
Rated 5.0 out of 5.0 by Cisco Enjoyed our stay
We have stayed at this location numerous times over the past 3 yrs. As always, the staff was friendly & helpful. We were recognized as Platinum members. It's now an Express so we were happy to have breakfast included.
June 4, 2013