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Rated 4.5 out of 5 by 248 reviewers.
Rated 5.0 out of 5.0 Good nights sleep This Holiday Inn / Express was clean and comfortable. The staff were helpful and courteous. Although most rooms were filled there was little noise or distraction. February 25, 2015
Rated 4.0 out of 5.0 Very nice hotel. We stayed at this hotel as we were driving back from Florida to Michigan. My only complaint about Holiday Inn's is their pricing. Thei base price changes, depending on which hotel you are in. When we showed up at 9pm, and many of their rooms were still empty, you would think the hotel would work with you on the price. I couldn't believe they wanted to charge us more money for 2 queens, rather than 1 king. (2 adults...what difference would it make?) Also, you would think that they would deal on the price just to fill rooms, rather than leave them empty. Even as an IHG member, there was no break in room price. The hotel was nice, though...very clean, good breakfast, and comfortable beds. February 25, 2015
Rated 2.0 out of 5.0 Soiled sheets The bottom sheet of the bed was either soiled or stained making one wonder if it had been changed. Notified a person at the front desk of the condition and received a phone call message from the General Manager. He did not respond to my two attempts to contact him. Perhaps he can observe the condition I am referring to from the attached photo and understand why I am less than satisfied with Holiday Inn Express Hotels. February 25, 2015
Rated 5.0 out of 5.0 by Very clean new and comfortable This was a very nice Holiday Inn Express. Everything was new and clean. The front desk manager was extra accommodating. The beds were comfortable (I slept great). Overall, I highly recommend this hotel. February 25, 2015
Rated 5.0 out of 5.0 by conveniently located for travellers on Hyw 95 Very friendly service and a great, comfortable room. Very good value. February 23, 2015
Rated 4.0 out of 5.0 by Business Trip The Best HIG property in Lexington, clean, quiet and convenient. February 17, 2015
Rated 1.0 out of 5.0 by Not business friendly Made reservations online and confirmed business rates by phone. At check-in was informed that hotel would not honor company contracted rate and wound up being charged $50/night higher. The "hot breakfast" was 15 minutes late on 2 of 4 mornings and the premade scrambled eggs were stone cold. No coffee was available until well after 6:00, after mentioning it to the desk. Maybe not a problem for pleasure travelers but a deal breaker for someone on business having somewhere they have to be at a certain time. Housekeeping was excellent, room was nice, front staff personnel need remedial training. I will not likely return. February 16, 2015
Rated 5.0 out of 5.0 by THE BEST!!!! Best holiday in ever-- great staff-- room-- breakfast-- lighted parking-- almost always say at Holiday Inn's -- from Michigan to Florida and I can say this was the BEST!!!!!! February 12, 2015
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