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Rated 4.5 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Stay for Womens NCAA Tournament Our intent was to stay 3 days but our team lost and the front desk person was very nice and changed our check out date with no resistance. The room was exceptionally clean and well furnished. Everything was as nice as advertised. We would recommend your motel and hope that we have a chance to stay with you on other occasions. March 26, 2014
Rated 3.0 out of 5.0 by Club Changes are Disappointing I have used Holiday Inns for years. - Used to be as a Priority Club member I received a welcome treat (water, granola bar, etc) - Used to be as a Priority Club member I received a morning paper. - Used to be I could stay for well under $100 Now, nice new facilities must be paid for. Therefore; - No more treats unless you are gold or platinum - No more newspapers unless you are gold or platinum - Now prices are higher. I seem to be going backward. There are other places that appear to have greater value for the dollar now. I think you have lost a customer with your IHC Club changes. March 24, 2014
Rated 2.0 out of 5.0 by the staff was overwhelmed i stay in holiday inn alot. used my points to pay for the stay. requested a cot i was told at the front that thay had one saved. that night when we got to tje room no cot. i was told at the front desk that someone gave it away and she didnt know what to tell me. we had to go to walmart and buy air matress. not a good stay. March 10, 2014
Rated 5.0 out of 5.0 by Excellent Stay Great stay at this hotel. Everything is clean and new, very comfortable. Only suggestion would be for management. Your front desk staff plays on the Internet when left alone - facebook, candy crush, etc. When the front desk staff playing, they tend to forget there are guests waiting at the front desk. The front desk staff needs to wear more appropriate slacks; the sweat pants weren't a good idea. March 7, 2014
Rated 5.0 out of 5.0 by Great Reliable and Convenient Very nice hotel. Remote needed batteries, and they arrived within 4 mins! Oh so comfortable bed and pillows. Slept like a baby. There were some kids above us, but they crashed by 11:00pm. Real eggs for breakfast. Hotel convenient to Horse Park which was awesome, and University of Kentucky in Lexington. Overall very enjoyable stay. February 26, 2014
Rated 5.0 out of 5.0 by Our brief stay We enjoyed our brief but delightful stay. The hotel was a little hard to find at first since it was behind a shopping center. But our experience was good. February 11, 2014
Rated 5.0 out of 5.0 by easy stay The stay was close to many activities, shopping, restaurants. and the job site. February 10, 2014
Rated 5.0 out of 5.0 by Very Good The service and employees were very helpful. The stay was great and everyone was very helpful. February 3, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express we've ever stayed at. Very modern, up to date and clean. Every other Holiday Inn Express owner/staff should visit this hotel to experience it in person. January 6, 2014
Rated 4.0 out of 5.0 by clean room, friendly service, excellent place to stay You walk through the front doors into a gleaming clean lobby and are greeted by helpful friendly staff. Our room and the bathroom was absolutely spotless. Very comfy beds. We would definitely stay here again. Breakfast was delicious and fresh! Would definitely recommend this Holiday Inn Express to Family and Friends. January 3, 2014
Rated 5.0 out of 5.0 by Very nice hotel Was very pleased with the hotel. The desk attendant was very nice and helpful. December 26, 2013
Rated 5.0 out of 5.0 by Great stay Looked like a new hotel. Very clean and was a great location for us right off I 75 and close to the Kentucky horse park. Would stay again. December 18, 2013
Rated 5.0 out of 5.0 by Quiet and comfortable We have always stayed at this Holiday Inn in Kentucky, as, it is far enough away from the busy traffic to allow you to have a quiet sleep. The rooms are always clean and spacious. The staff are always concerned about our room accommodations. You are within walking distance to restaurants, which is a plus after driving long hours. We would highly recommend this location. December 7, 2013
Rated 5.0 out of 5.0 by The Best!!! I'm going to say this is probably the best Holiday Inn Express I have ever stayed in. Staff was over the top and the rooms were perfect and the breakfast was enough for everybody and great selections December 4, 2013
Rated 4.0 out of 5.0 by New Look and Clean, but Breakfast was disappointing We thought the hotel looked great, very fresh and clean. One of the cleanest hotels I have stayed at. The biggest disappointment for me though was the breakfast. The selection was no different then other Holiday Inn Expresses, but when we got down there at 8:30, everything was gone. I found the person working in the kitchen and asked her if she could put some more stuff out, and she hardly put anything out. It is 8:30 in the morning, and I am down there with my family of 5, and she puts out 2 bagels and a couple of slices of bread! When I go to breakfast, I don't want to feel like I am being rationed and I don't want to fell guilty thinking that I just took the last thing off the buffet. I certainly don't want to have to go and ask for more food twice. We all ate, but we felt like we were scavenging and making due, rather than getting what we wanted. Funny thing was that as we were leaving the parking lot, we saw the food service truck pulling in the lot, and my wife looked at me and speculated that maybe once the truck came, they could stock the breakfast again. This is my one bad thing, fix this, and I have nothing but good things to say about this hotel. November 29, 2013
Rated 5.0 out of 5.0 by Complete Comfort From the staff to the comfortable bed/pillows to the delicious breakfast. Thank You for a great stay!!! A lot to do within a 15 minute drive along with local shopping next door. Perfect location and extremely clean accommodations!! We would not hesitate to return. Thanks Again, Clarks November 28, 2013
Rated 5.0 out of 5.0 by A very nice establishment! A terrific place to stay. We enjoyed everything about it. Would recommend it to anyone. Just keep it going........ November 26, 2013
Rated 5.0 out of 5.0 by grat stay Hotel was very clean. Bed was super comfortable and i liked the walkin shower. Will be staying there again im sure. November 25, 2013
Rated 4.0 out of 5.0 by Great staff The staff at the hotel is very friendly and accommodating. The hotel is clean and the rooms are well appointed. My only complaint is that the gym has several pieces of broken equipment. The bow flex was completely unusable and the exercise bike vibrated so much when you turned the pedals it was impossible to use. Other than the gym, the amenities were great and the hotel was very clean. November 22, 2013
Rated 2.0 out of 5.0 by Disappointing reservation After booking and receiving a confirmation for a room with two queen beds, we were disappointed to find when we arrived that only a room with a king bed was available. We were told that we were in an "overflow" and that there was no guarantee of receiving the room you expect when you book online. This doesn't make sense - you should expect to have the room you booked when your reservation is also confirmed as that room. I will not use the online reservation service again. November 14, 2013
Rated 5.0 out of 5.0 by College Visit Great choice. Very clean and comfortable. Newer property and very well decorated. November 10, 2013
Rated 5.0 out of 5.0 by Great Stay! We had a great stay! Nice rooms, comfortable beds, quiet, clean and a great place to stay! November 6, 2013
Rated 5.0 out of 5.0 by sparkling Quiet and very comfortable. The facility was sparkling clean. October 22, 2013
Rated 5.0 out of 5.0 by Clean, Frendily, Great Location Very nice stay as we passed through Kentucky. Everything in the Hotel was very clean. October 19, 2013
Rated 4.0 out of 5.0 by standard holiday transformed older hotel to express...nice clean safe place...try it you will like it October 16, 2013
Rated 5.0 out of 5.0 by Quiet and very comfortable We had an excellent stay. it was clean and very quiet. October 16, 2013
Rated 5.0 out of 5.0 by Excellent all around My wife and I travel to Ohio several times per year and this is the hotel we stay at each time. The staff is very welcoming, courteous and friendly. We have never had an issue. We will continue to stay here with the type of service that is provided. One suggestion IHG......make sure to listen to your employees though. The most recent stay we had, I was eating breakfast and talking with the woman who works the breakfast area (whom does an excellent job keeping it stocked, clean, etc.) and she mentioned how the doors where the gravy is located, as well as I believe the sausage are a pain. Basically the door will stay open by itself when lifted, however, many guests don't know this, so they try to hold their plate while scooping the gravy and it just makes a constant mess. She has suggested alternatives (although I'm Not sure what they are) but apparently no one has done anything about it. I think she has a great point and I would suggest reaching out to her to solve this minor problem that creates so much extra work for her. October 11, 2013
Rated 5.0 out of 5.0 by No Complaints!!! From Greg at check-in to all the Staff we had "Great Service" during our week stay for Business. Walmart is within walking distance as well as O'Charley's. October 8, 2013
Rated 5.0 out of 5.0 by Our Visit Wonderful experience for weary travelers. Check-in was professional, quick, and informative regarding the hotel services. Recommendation that applies to all your hotels: Label the type of breakfast omelets that are offered as may guests do not like the "western" style with onions/peppers, etc. This will save a great deal of waste. Your hotels are beautiful and all staff were wonderful to guest October 8, 2013
Rated 5.0 out of 5.0 by Relaxing Stay on a Busy Trip Overall great experience! Staff was friendly and helpful, rooms were spacious and comfortable, breakfast was tasty and management was generous when my company had a need to use a conference room for a small unplanned meeting. I will stay here every time I visit Georgetown and would definitely recommend this hotel to a friend. October 7, 2013
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