Rated 4.6 out of 5 by 413
Rated 5.0 out of 5.0 by Phub Breakfast was amazing!!!
My husband and I traveled to Kentucky on business and choose to stay at the Holiday Inn Express. Upon departing in the morning we chose to stop and grab a coffee before leaving. We were amazed to see the selection of breakfast food options in the complimentary breakfast bar! Scrambled eggs, biscuits and gravy, bagels, oatmeal, pancakes and rice- for the international guests visiting from Japan! I could not have been more pleased. Thank you for going the extra mile to accommodate all your guests.
February 10, 2016
Rated 5.0 out of 5.0 by ray2000 Great location
I enjoyed my stay at this location. I was on a 3 week business trip. The staff were all very helpful , friendly and very process.
February 9, 2016
Rated 2.0 out of 5.0 by Lowkey44 Great facility but disappointed
Facility is fantastic but Internet did not start working until very late at night. For business travel, Internet is imperative. Staff offered bonus points for trouble but can't make up for lost time.
February 7, 2016
Rated 5.0 out of 5.0 by gerald2002 All around great experience
Great place to stay. Will recommend to everyone. Great place to relax.
February 5, 2016
Rated 4.0 out of 5.0 by mcahrakp Smoking in room
The cleaning staff admitted to smoking in my room while cleaning earlier and not "Fabreezing" enough. The staff decided it was smart to tell me that after I complained about the smell.
February 5, 2016
Rated 5.0 out of 5.0 by KatieBE Modern and Clean
We were greeted by Gene, a cheerful and professional young man who made us feel very welcome. The breakfast area was spacious, the food warm and the area well kept. The manager was friendly as was the breakfast attendent. Good place to stay.
February 2, 2016
Rated 5.0 out of 5.0 by Megan M Just the best place to stay
The IHG chain should use the HIE as the exemplar for how to manage and run a hotel. Everything about this hotel, from the attentiveness and friendliness of the staff to the comfort and cleanliness of the rooms and the quality of the food is directed toward customer satisfaction and comfort. Just the best and most comfortable place to stay.
January 27, 2016
Rated 5.0 out of 5.0 by VADan Enjoyable stay
Impressive customer service and effort to achieve high customer satisfaction.
January 21, 2016