Rated 4.7 out of 5 by 288
Rated 5.0 out of 5.0 by RScott19 All right in most areas
The hotel is reasonably maintained. I rented 2 rooms on this stay. One occupied by a coworker. He complained of a mildew smell in the room. The staff was attentive but wasn't able to find a better room. The rest of the stay was fine.
August 27, 2015
Rated 5.0 out of 5.0 by bluesman02 very clean and cofortablem
I stayed at this hotel for one night as my son was in the hospital in town. I made the reservation online from the hospital about 9:30 pm and arrived at the hotel at 10:00 pm. The staff at front desk was supper friendly and had me checked in before I could put my bag down. The room was very clean and comfortable. I did not find any thing that was not sparkling clean.
My ONLY complaint.
I tried to use the wireless internet from my room and it was so slow that it was useless. I did not try it from another location in the hotel or bring it to their attention, as it really was not that important to me.
I do highly recommend this hotel, especially if you have a patient in the Baptist East Memorial Hospital there in Memphis, TN. Just a 5 minute drive and you are in the room.
August 25, 2015
Rated 5.0 out of 5.0 by VIP Mimi Loved it!
We loved the Holiday Inn Express Memphis/Germantown. It is located in a quiet area. It was a place of rest. Staff was friendly and did a good job. Room was very clean, quiet and comfortable. We stayed for 3 nights and enjoyed it so much that we stayed there another night on our way back through Memphis. A nice walking and biking path is located right behind the hotel so outdoor exercise is close and convenient.
August 24, 2015
Rated 5.0 out of 5.0 Great staff
All of the staff from management on down very helpful. Willing to go the extra step. Had a great time in Memphis and this hotel was in a great location.
August 23, 2015
Rated 5.0 out of 5.0 by MRS. SUNSHINE COMFORTABLE AND QUIET
THE STAFF AT THE FRONT DESK, THE BREAKFAST HOSTESS MICHELLE AND THE HOUSKEEPERS WERE ALL VERY KIND AND HELPFUL. WE ARE LOOKING FORWARD TO RETURNING AND WE HIGHLY RECOMMEND THIS HOTEL.
August 20, 2015
Rated 5.0 out of 5.0 by no name55 Memphis
The staff at the front desk were very helpful and always nice
August 18, 2015
Rated 5.0 out of 5.0 by Steve3571 Zen!
Super quiet location. Amazing staff and cleanliness. Everyone is always attentive. Easy access to restaurants and activities.
Will be back and will refer others. Keep up the great job. One of the best hotels in the system.
August 16, 2015
Rated 5.0 out of 5.0 by PlatinumPartner A great stay in Memphis
We had a great time in Memphis despite the hot weather. My girlfriend and I really enjoyed the bike/walking path along the Wolf River. The staff at the hotel was very helpful and friendly, especially Michelle at breakfast who will be your best friend instantly. Like every encounter we had around town, people were friendly and engaging. As one who had never been to Memphis, but always wanted to explore the music heritage: Graceland, Sun Studios, Stax/Volt, etc. I don't think we could have had a better time.
August 15, 2015