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Rated 4.7 out of 5 by 203 reviewers.
Rated 5.0 out of 5.0 by The best choice in Germantown Located in a quiet cul-de-sac this hotel offers a pleasant and relaxing atmosphere for business or leisure travel. It has the highest satisfaction rating of ALL IHG properties in the Memphis/Germantown area and the reason is clear; courteous and attentive staff that cater to your every traveling need. I must note that I was very impressed with the housekeeping staff. I would definately recommend this hotel to others! November 24, 2014
Rated 5.0 out of 5.0 by If you don't stay here, your losing out on comfort, amenities and a great 1. Check in was met by smiling faces. asking me if I needed wake up call or other services... 2. Room was above what I expected. 3. Room was a little cold, Reset thermostat but room still seemed a little chilled. but not uncomfortable. 4. Breakfast was good, the only problem was the pancake maker didn't work after one or two other people had gotten pancakes. 5. the conference room we used a bit warm. but I think that was the instructor. When turning the lights off aor the projector, the rear lighting was inadequate for following the text manuals. otherwise the room was great 6. Location was great. Waffle house at corner of road in walking distance. Other locations off main road as was the Holiday Express Inn. 7. Staff seemed to be willing to do what ever it took to make everyone's stay good to great. Even when you stopped and stood for a moment They asked if I needed anything. Great employee support group. November 23, 2014
Rated 5.0 out of 5.0 by great working with tournaments The staff was excellent handling all requests in a genuine, friendly manner. November 19, 2014
Rated 5.0 out of 5.0 by In town for weekend Nice Hotel. With the exception of having 100 kids running around over the weekend, the hotel was quite. Guess there was a game in town and lots of kids staying at the hotel. The eating area was a mad house in the morning with all of the kids, but the staff handled it well. If only parents would control their kids and not let them loose like they no longer have to be their parents while away. November 14, 2014
Rated 5.0 out of 5.0 by One of my favorites We really enjoyed this hotel. The lady who hosted the breakfast area was extremely nice and helpful. She was very kind to my children and even helped me get their breakfast fixed. I would highly recommend this hotel! November 14, 2014
Rated 5.0 out of 5.0 by Home away from home Have stayed at this location before. Would highly recommend it. Hotel's physical location is right off of Germantown Pkwy, but is set back from the road and is thus nicely quiet (no road noise). It's adjacent and has direct access to a biking/jogging trail along the Wolf River. Michelle in Breakfast Hospitality is wonderful. Nice variety of breakfast choices. November 12, 2014
Rated 5.0 out of 5.0 by Great value Clean rooms, comfortable beds, decent breakfast, free Internet and pleasant staff. November 7, 2014
Rated 5.0 out of 5.0 by Perfect place for a good nights sleep. One of the best overall hotel experiences in a long while. The hotel was extremely clean and comfortable. Stayed with my daughter who is a quality control specialist for another hotel chain and she was even impressed. I will return anytime I am in the area. Thanks for a great stay. November 7, 2014
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