Rated 4.6 out of 5 by 235
Rated 5.0 out of 5.0 by jd608 Billing
no response Please accept my coments I have no other
comments. Every thing was just fine, no great.
March 26, 2015
Rated 4.0 out of 5.0 by TPWASHINGTONDC A Pleasant Trip for a First Visit to Memphis
This Holiday Inn Express will remove most ideas and barriers travelers have when visiting new places with cost conscious choices. The staff is friendly, the hotel is clean. I would most certainly stay there again.
My only grip, which comes with the understanding of local, is that the options of foods available with the breakfast be addressed. Less than appetizing. But hey, its an express.
March 25, 2015
Rated 2.0 out of 5.0 by mjanders Not as Good as Most Holiday Inn Express
Overall average hotel. I guess I have come to expect more from a Holiday Inn Express. Compared to the other three that I have stayed in, within the last 12 months, this was not even close. If I compared to other hotels, it was average.
It was not as clean, the statff was not as friendly and I did not feel as completely welcome.
March 23, 2015
Rated 2.0 out of 5.0 by SweetPea522 Too far from first choice and too expensive
The hotel looks great but it is located on a side street which makes it difficult to find. The staff was great though as was the room and lobby. But I wished that the price was cheaper. It was so expensive it made it hard to sleep at night. Also, it was far from my business. The costs of the taxi was unacceptable. For those reasons, I will seek out other alternative solutions the next time.
March 22, 2015
Rated 5.0 out of 5.0 by DoALL Sawblades are Best DoALL Band Saws Are the Best
My stay was great. By far one of the best H/I's I have stayed at. Good Food and shopping is close at hand. Everything you would want and safety and security while visiting Memphis. Almost forgot......Wonderful Staff.
March 20, 2015
Rated 4.0 out of 5.0 by twoods5244 Great service staff
Chose hotel based on my research of previous reviews. The highlights of my stay were dealing with the service staff of the hotel. With the exception of checking in, which was inefficient, the entire staff was exceptional. The attendant in the breakfast area was excellent as was the front desk staff to all our needs. The room was clean and the beds were comfortable. The tv picture quality was not great and the remote control did not have a cover over the batteries (which kept falling out). These small details and inefficiencies at check in (by manager/owner) are the only negatives to my stay.
March 17, 2015
Rated 5.0 out of 5.0 by Helen7777 Room and staff
After a long day of travelling we were booked into this wonderful clean beautiful Holiday Inn Jan 23 to 26. We enjoyed the clean well stocked room every day, the welcoming from the staff and the great breakfast service. The indoor pool and hot tub were clean and rates were very reasonable. The staff made us feel like IHG members and when we had received word from home that a close family member passed away, their concern and sympathy was outstanding. Upon booking online air tickets, they gladly printed them for us and helped in any way they could. It was so much appreciated and we would like to make sure the manager and staff are recognized for the outstanding service and care. Truly a Holiday Inn that proudly represents this chain.
March 15, 2015
Rated 4.0 out of 5.0 by Lynn-Caribbean Overall Service Memphis/Germanton
My overall experience at this hotel was for business purposes and the hotel was nice, clean, and staff very friendly. However, my first impression of management was lost. I did not care for the management. I had to prove I was their for business for the discount. Even though this is probably procedure, I have stayed at so many holiday inns as a member and have been given the benefit of a doubt. I felt as if I was trying to cheat them out of a dollar. Other than that, the desk staff was kind and helpful, and the hotel was nice. I loved my room.
March 1, 2015