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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: DWNT MEMPHIS
  • Distance From Hotel: 15.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Spanish
  2. Hindi

Pet Policy

Pet Policy

Guide Dogs or Service Animals allowed only

What's Nearby

What's Nearby

Attraction:
Wolfchase Galleria Mall
Distance From Hotel:5.0MI

Parking

Parking

  • Number of parking spaces:82
  • Car Parking Available
  • Free parking

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:72
  • Total number of suites:24
  • Total number of rooms with only one bed:42
  • Total number of rooms with only double beds:30
  • Total number of non-smoking rooms:72
  • Total number of rooms for the physically challenged:5
  • Executive rooms
  • Interior corridor
  • Total number of floors:3

You're Invited to Our Contemporary Germantown Hotel

The Holiday Inn Express® Hotel & Suites Germantown - Memphis has an ideal location that provides easy access to a variety of attractions, downtown Memphis and Memphis International Airport (MEM).

If you're looking for Germantown, TN hotels convenient to nearby attractions, look no further. Our hotel is just minutes from the AgriCenter Show Place Arena, Graceland, The Shops of Saddle Creek and Shelby Farms. You can tour
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You're Invited to Our Contemporary Germantown Hotel

The Holiday Inn Express® Hotel & Suites Germantown - Memphis has an ideal location that provides easy access to a variety of attractions, downtown Memphis and Memphis International Airport (MEM).

If you're looking for Germantown, TN hotels convenient to nearby attractions, look no further. Our hotel is just minutes from the AgriCenter Show Place Arena, Graceland, The Shops of Saddle Creek and Shelby Farms. You can tour Graceland and shop at Wolfchase Galleria during your stay here in Germantown.

Hotel guests enjoy easy access to an array of businesses in and around Germantown and Memphis because our hotel's address is a short drive from local companies like AgriCenter International, Baptist Memorial East, Campbell Clinic, FedEx, First Mercantile and Methodist Hospital Germantown. Our hotel also features three meeting rooms and a state-of-the-art business center with a computer and copy, fax and print services for your corporate needs.

Whether business or pleasure brings you to Germantown, TN, our hotel's choice amenities can satisfy your needs. Maintain your exercise routine at our fitness center, swim in the heated, indoor pool and keep up with friends and family thanks to free hotel-wide, high-speed Internet access. Our complimentary Express Start Breakfast Bar is available daily and features our signature cinnamon rolls. Reserve a room at our contemporary Germantown hotel today.

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Features
We take some of the stress out of packing for your stay in Germantown, TN as our hotel's on-site sundry shop has all the things you need, whether you forget your toothbrush or want an afternoon snack.

Guest Reviews

Rated 4.1 out of 5 by 77 reviewers.
Rated 5.0 out of 5.0 by Thank you, thank you very much! The property was undergoing renovation when we visited. We got one of the renovated rooms. It was clean, cool, and comfortable. But forget about the room. The staff was incredible - that was the value-add here. The night clerk and the manager I spoke with the next morning were simply wonderful. August 27, 2014
Rated 5.0 out of 5.0 by Noise level in room The only issue we had was there needs to be more insulation in the walls, we could here the shower running and toilet flushing from rooms above. We have not heard that in other Express hotels. August 25, 2014
Rated 4.0 out of 5.0 by Friendly staff Staff were friendly and helpful. Room was large. Hotel was quiet. Equipment in fitness room was working. Parking was good. August 23, 2014
Rated 4.0 out of 5.0 by Great Place to Sleep PROS: - Very friendly staff! - I slept like a baby in the bed - The Internet was speedy - Tasty breakfast :) CONS: - The hotel was undergoing renovations so there were tarps in the halls - hopefully that will be finished soon - The fitness room only has 1 treadmill and stationary bike (both rather old) August 19, 2014
Rated 5.0 out of 5.0 by vacation front desk staff was pleasant and very professional. the rest of the stay was what we have become use to at hie August 18, 2014
Rated 5.0 out of 5.0 by Excellent overall value Very clean and nice hotel. Stayed one night for business. Even though there was construction going on on our floor, there were no workers early in the morning. Work didn't start until after 10:00 a.m. Very clean comfortable room. Breakfast was very average. Nothing special. But hey, it was free. Staff of this hotel was excellent. I would recommend and stay here again. August 5, 2014
Rated 4.0 out of 5.0 by Smooth and quick check-in After experience a few weeks earlier at another IHG property where I felt like I was filling out a loan application just to check in, it was a welcome surprise when checking in I was asked my name and then promptly given my room keys with the gentlemen noting that they had the rest of my information on file since I was already a platinum member. August 3, 2014
Rated 3.0 out of 5.0 by Great Service Very friendly staff.. Attentive to my needs and easy check in and check out! July 31, 2014
Rated 5.0 out of 5.0 by The room and staff was great The room was comfortable. The staff was nice and very helpful with traveling in the city. The breakfast was OK. They are remodeling the hotel but I never heard any noise. July 31, 2014
Rated 4.0 out of 5.0 by Disappointing This place is undergoing renovation but I expected better. The housekeeping staff was very friendly. I used points for this stay. July 26, 2014
Rated 5.0 out of 5.0 by Great Staff Needs to new mattresses and new sheets, could add more towels to room July 23, 2014
Rated 5.0 out of 5.0 by Friendly staff, Safe area, Good hot breakfast Had a peaceful stay even though I had not been told they were in the middle of remodeling and had half the rooms blocked off. No noise when I was there (Sunday), but I wouldn't expect as much quiet all the time for a while. July 16, 2014
Rated 4.0 out of 5.0 by Good hotel Hotel undergoing major renovation. Looks good, but showing age. Jim at check-in is excellent. July 10, 2014
Rated 2.0 out of 5.0 by Room Cleanliness I understand that the hotel was being renovated but our room was dusty, there was hair in the ice bucket ( a whole lot), hair and dirt on the floor in the bathroom and and the shower did not work properly. The night desk help spent most of the time watching tv in the lounge but was very friendly. We felt the overall feel of the hotel was not up to the standards it could have been. July 6, 2014
Rated 5.0 out of 5.0 by Nice Stay Rooms were clean! Breakfeast was good. Staff was friendly , despite being overwhelmed at times with a big family reunion. Computers in business center need to be updated. Overall we had a good stay! June 25, 2014
Rated 5.0 out of 5.0 by Exceptional front desk experience My travel company messed up my reservation and I did not realize until I arrived and did not have a reservation. The front desk quickly and efficiently handled this for me. I was impressed. June 22, 2014
Rated 4.0 out of 5.0 by Missing Front Desk Person We were happy overall with the hotel. The front desk was not staffed when we arrived. We waited 10 minutes for anyone to show up. There was not access to coffee after 10 am... the only Holiday Inn Express we have ever been to that did not have coffee available all the time. We arrived for breakfast 30 minutes before it closed. The eggs were gone. The woman working was visibly put out at having to go get/prepare more. Luckily, this was not the first time we have stayed at a Holiday Inn Express. Had this been first experience, we might not have chosen it again. Luckily we know that, as a rule, IHGis a quality experience. June 19, 2014
Rated 4.0 out of 5.0 by Nice hotel Great stay in Memphis. Hotel staff were pleasant and friendly, and my room was clean and comfortable. The internet connection was unsatisfactory, being unable to connect to wifi for my entire stay. June 12, 2014
Rated 5.0 out of 5.0 excellent hotel Everything was excellent. Highly recommend. I would most definitely choose this hotel again! June 11, 2014
Rated 5.0 out of 5.0 by Friendly staff and pleasant surroundings Stayed during St. Jude's Classic for the fifth year in a row. The staff was pleasant and friendly at all times. The only problem was the repair/renovation being done on the hotel resulting in the back entrance not being accessible. June 11, 2014
Rated 5.0 out of 5.0 by very friendly night staff Staff at check in very friendly (night staff). This property offers a larger than usual breakfast selection. June 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent, friendly staff. Overall good experience. June 3, 2014
Rated 2.0 out of 5.0 by Don't believe everything you read about this place. Front desk gentleman did not get up out of his chair to welcome us and check us in. He finally did when he HAD to in order to give us our keys. It rained that night and the front door area, with tile, had water in it. No signs to indicated wet floor and it was like ice. Almost slipped and fell twice. The "gym" in this place was the most pathetic I'd ever seen! Typical Holiday Inn. May 3, 2014
Rated 5.0 out of 5.0 by Very Pleased Hotel in a good location to access all the spots in the Memphis area I needed to visit. Very clean and although close to a highway, was very quiet. I will stay at this hotel again and will recommend it coworkers, friends and family. April 25, 2014
Rated 4.0 out of 5.0 by Very Good Hotel My stay was almost perfect. the only thing that I do suggest is to give more power to the Wi Fi signal, in my room was weak. Staff is very friendly and rooms are clean and quiet. thank you very much. March 27, 2014
Rated 3.0 out of 5.0 by Nice.....but..... We stayed in Memphis while visiting family. We left to go to dinner, and when we came back, there was a LARGE brown cricket walking across the floor. I understand that when remodeling, things happen, but that was the last time I went without shoes during our stay. The next day we went for breakfast and to do some shopping. We were gone from 10 am until 3:30 pm and no one came to make up our room. We made the bed and I emptied the trash into one of our shopping bags and put it outside the door. It took a long time for that to be picked up. So, not only was our room not cleaned. Our bathroom wasn't cleaned or fresh towels, soap, etc. replaced. It was a disappointing stay. I expect more from Holiday Inn Express. March 20, 2014
Rated 5.0 out of 5.0 by Extra Nice! This hotel is located in a nice area, very close to Collierville. It's very convenient to shopping and restaurants and is located just off Hwy. 385. Staff was very helpful and nice and rooms were very clean. We stayed here unplanned due to weather delays in Arkansas and will definitely stay there again when back in the Memphis/Germantown area. Would highly recommend this hotel. March 10, 2014
Rated 2.0 out of 5.0 by smoky room that needed updating Unfortunately, our experience at this holiday inn express was not positive. We chose Holiday Inn Express based on a good experience the previous 2 nights in Natchez. We arrived late and after we had unloaded and taken everything up to the room, we noticed that the room smelled badly of stale smoke covered by room freshener. Although reasonably clean,the room was tired and in need of repainting. By this time we were too tired to ask for a different room. To make matters worse we realized after getting into bed and turning off the TV, that the road /truck noise was quite loud. The hotel was under renovation and hallways were quite cold. I reported everything to the front desk the next morning with little response and certainly no offer of compensation. In the future I will ask to see the room before checking in. February 27, 2014
Rated 5.0 out of 5.0 by Good place to rest Two of us were moving large trucks to CA and chose to stay in Memphis. The Southwind offered comfortable parking for trucks. The staff was helpful and check in was a breeze. I was recognized as a Platinum member, which was nice. This Hotel was easy to find and easy to return to I-40 west! Plan to stay again. February 19, 2014
Rated 5.0 out of 5.0 by Excellent Service I enjoyed my stay, I have stayed at this property multiples times and really enjoy the rooms and service. February 15, 2014
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