Rated 4.2 out of 5 by 54
Rated 5.0 out of 5.0 by CandyB Wonderful place to stay.
We have stayed at this hotel several times in the past few years, at least once or twice a year, and haven't had a bad experience yet. We will be staying there again, more than likely this year.
September 12, 2013
Rated 4.0 out of 5.0 by Brad52 Great service
The staff was very helpful, from check in to check out. The location was great with shopping and many restaurants with in walking distance. The rooms were a little pricy but than was to be expected for the HD 110 Anniversary.
September 9, 2013
Rated 5.0 out of 5.0 by Dino82 Wonderful Service
We had a very relaxing time at the Holiday Inn Express in Germantown, WI. The staff was pleasant and it was never any problem to take care of any request we had.
The complimentary breakfast was excellent and the variety was more than expected.
Thank you for taking such good care of us.
September 5, 2013
Rated 5.0 out of 5.0 by WayneEd Harley HOG Friendly!
Staff was very friendly and accommodating. Made special efforts to be helpful to us and others attending Harley-Davidson 110th Anniversary celebration.
September 4, 2013
Rated 5.0 out of 5.0 by bolgar1 nice stay
Enjoyed the room. Wish I could have played golf next door. Maybe next time.
August 28, 2013
Rated 2.0 out of 5.0 by Ardennes Not what I expected
The carpets in the rooms need to be cleaned, mine was sticky to my socks. I could hear every step the person made in the room above me, not fun in the middle of the night. On the good side, the person at the front desk was helpful indirecting me to a place for drinks.
August 26, 2013
Rated 4.0 out of 5.0 by EHSOhio An Average Holiday Inn Express
Not that it is a bad thing; it was what one would expect. The room was nice and clean, and the staff was nice. The usual limited choices for breakfast, but even more so. The property was in a great location. There were plenty of restaurants and shopping nearby. If in the area, I would stay there again…
August 26, 2013
Rated 4.0 out of 5.0 by Tottenhamn15 Stay again
Convenient location, rooms clean and comfortable, quiet setting, not disturbed during the night. Close to gas stations and food locations. Friendly staff. Would stay here again.
August 20, 2013
Rated 4.0 out of 5.0 by JEHS JHS
Good service. Clean facility and rooms. Rooms
provide the basic needs, including wifi and coffee maker.
Lots of counter space in bathroom with nice tub and shower.
Main room complaint was the uncomfortable mattress.
Breakfast buffer offered a wide assortment to choose
from. Hot chocolate packets would have made the
buffet perfect! Overall, we were pleasantly pleased
with our first stay at a HIE. We would stay at this
establishment again, and would recommend it
It to others .
August 16, 2013
Rated 2.0 out of 5.0 by Jk12 Bedsheets
Bedsheet ans pillow cases were thin and scratchy 12
August 15, 2013
Rated 5.0 out of 5.0 by danno48 friendly service and comfortable stay
requested frig and microwave if they were available.was pleasantly surprised to be upgraded to suite with frig and microwave .always friendly and helpful Bradley(front desk).very friendly gm Julie.also housekeeping and maintainence friendly staff.great value and exceptional nights sleep.great pool area
August 14, 2013
Rated 3.0 out of 5.0 by surveytakes2long Fitness room is sub-standard
Fitness room is sub-standard.
Room a little pricey
Staff was friendly
August 12, 2013
Rated 3.0 out of 5.0 by Robdee64 Great service- loud room
Staff is very friendly and accommodating! The room I stayed in was very "noisy". The air conditioner was extremely loud! Also could hear everyone walking in the hall and every door being open/closed! Water pipes also noisy. Room was adequately comfortable for overnight stay. Good TV choices. Adequate amenities. Loved all the breakfast choices. There was a wedding or something going on as there was a lot of people at the hotel and the lobby area was very full every time I walked there. Overall stay was OK. Computers in business center were very slow...I think one may have had a 'bug'.
August 8, 2013
Rated 4.0 out of 5.0 by EProtexx Nice Location ... Great Staff
The only thing I could say bad about this location is the rooms are not equipped with mini fridges and microwaves. As I travel for business on a regular basis I have come accustomed to HIE having these amenities in the room. After speaking with the front desk I was able to obtain a mini fridge for my room for a small fee. The microwave however was not an option. To have use of this you had to share one located in the lobby.
The rooms were well maintained and the staff seemed very friendly. They were very helpful getting my staff and I checked in early to our rooms.
August 3, 2013
Rated 5.0 out of 5.0 by Kapatt11 Full Hotel yet Quiet.
Stayed on a weekend when the hotel was filled with youth baseball teams attending tournaments in the area. Despite that, the hotel rooms and hallways were very quiet, clean, and up to date. A very pleasant property. Close to gas stations, restaurants, shopping and right off the highway to access anywhere in the Milwaukee area. Front desk staff was accommodating and very professional. I would stay here any time.
August 2, 2013
Rated 5.0 out of 5.0 by Almo27 Clean room and excellent breakfast!!
The room was very clean and comfortable. I also enjoyed the free breakfast. There was an excellent variety of food and the staff was very friendly. I would for sure stay at this hotel again if I'am ever in the area.
July 17, 2013
Rated 5.0 out of 5.0 by Don1A Great Stay
Inexpensive, great place to stay! Conveniently located and great breakfast.
July 5, 2013
Rated 5.0 out of 5.0 by Buzybee Very comfortable
Very clean and personnel very helpful and nice definitely I will
June 15, 2013
Rated 5.0 out of 5.0 by gliderguider Great place to stay
I come to the area twice per year and have stayed at this hotel enough that Don recognizes me by name. The desk staff have always taken care of anything I ask.
June 11, 2013
Rated 5.0 out of 5.0 by Linda111 Excellent Stay
Great stay, nice people, area has plenty of amenities.
June 5, 2013
Rated 5.0 out of 5.0 by jody36 Great front Desk people
The Front desk people are always helpful and great to work with at this hotel. They worked with my special requests and made my stay was exactly what I needed!
May 30, 2013
Rated 3.0 out of 5.0 by UndercoverBoss Good Stay
They front desk was not very friendly or accommodating, seemed like he would have rather been doing something different. Other than that, the stay was good.
Breakfast had some good foods in it. Would have been nice to have some type of meat and fruit.
NO recognition for being a Platinum Member either.
May 24, 2013
Rated 2.0 out of 5.0 by WItoIA Friendly staff, but needs most intent care
I couldn't say yes/no to recommending this hotel, as it's in the maybe stage. It's a nice property in a convenient location and a very friendly staff. But the bathroom floor was dirty, the shower drain was clogged (by the end of my shower I was standing in a pool of 3-4" of water), the pool was filthy, the bathroom by the pool was out of order and there was no water in the workout room for the entire 2-day stay. There was also no hot water one morning, but I've had that happen before. I'm also surprised by so many positive reviews about the breakfast, as I've stayed at a bunch of Holiday Inn Express hotels (and make it a point to stay at them in general knowing usually what you are going to get) largely for the free breakfast, and this one easily was the worst with a very limited selection, no fruit on the second day and the pancake/waffle machine was broken. It just seemed as though management needs to step up and make sure the hotel from top to bottom, inside and out is in good order. That said, the staff was extremely friendly and accommodating, but just seemed to shrug their shoulders when asked about some of the issues as if they're heard the complaints countless times before. I'd stay again if I were confident some, if not all of these issues were addressed.
May 10, 2013
Rated 5.0 out of 5.0 by LRIEMS personnel
Manager Julie and Durwin are so accomindating! They are the perfect asset to this Hotel Holiday Inn Germantown! We Love to come here and use these facilities knowing they are there and take great care to our group!
April 23, 2013
Rated 5.0 out of 5.0 by dohmec Nice rooms
The rooms were just renovated and very nice and clean. Breakfast was great and wonderfull service.
April 22, 2013
Rated 5.0 out of 5.0 by dohmec Nice rooms
Room was just renovated. The entire place was very clean and the breakfast was great. Thermostat was not acurate.
April 22, 2013
Rated 1.0 out of 5.0 by frustrated1 No internet
As a business traveler it is important to have a good internet connection in my room. This hotel did not meet my needs or expectations for that. I have a hard time understanding why hotels can not understand this and open the door for poor reviews because of this.
April 20, 2013
Rated 5.0 out of 5.0 by cruise14 Great place
Excellent Stay. Room was clean. Front Desk Staff was friendly. Breakfast items were great with several choices.
April 10, 2013
Rated 3.0 out of 5.0 by golive it was okay
it was okay for holiday inn but older and in need remodeling. Bed was comfortable but bathroom was average
April 9, 2013
Rated 5.0 out of 5.0 by ScottG Awesome stay
This was the first time I stayed at this Holiday Inn Express. I have always had positive stays with HIE and this was no exception! I was welcomed at check-in by a very friendly manager and had positive customer service from all employees. I stayed in a king suite and the room was a great size.
For night #2 the room was cleaned great and I found time to enjoy the whirlpool and pool. The water was great temperatures and it was a wonderful way to wind down from my busy day.
The breakfast was good and everything you expect from HIE. I especially liked the pancake maker! The Holiday Inn Express is conventiently located - near many restaurants and shopping.
I will definately return again when traveling in the area.
March 25, 2013