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Rated 4.2 out of 5 by 57 reviewers.
Rated 5.0 out of 5.0 by Great place Excellent Stay. Room was clean. Front Desk Staff was friendly. Breakfast items were great with several choices. April 10, 2013
Rated 3.0 out of 5.0 by it was okay it was okay for holiday inn but older and in need remodeling. Bed was comfortable but bathroom was average April 9, 2013
Rated 5.0 out of 5.0 by Awesome stay This was the first time I stayed at this Holiday Inn Express. I have always had positive stays with HIE and this was no exception! I was welcomed at check-in by a very friendly manager and had positive customer service from all employees. I stayed in a king suite and the room was a great size. For night #2 the room was cleaned great and I found time to enjoy the whirlpool and pool. The water was great temperatures and it was a wonderful way to wind down from my busy day. The breakfast was good and everything you expect from HIE. I especially liked the pancake maker! The Holiday Inn Express is conventiently located - near many restaurants and shopping. I will definately return again when traveling in the area. March 25, 2013
Rated 5.0 out of 5.0 by Highly Recommend I Highly Recommend this Holiday Inn, The Staff was wonderful From the Mgr down. Very Clean.. well taken care of. March 13, 2013
Rated 5.0 out of 5.0 by Loved It!! This hotel was very nice! The staff was extraordinaryly friendly and helpful. The rooms were very clean. Also, the breakfast area was maintained well and the stafff kept it stocked at all times. I would recommend this hotel to anyone who stays in or near the area! March 13, 2013
Rated 4.0 out of 5.0 by Good place to stay Overall a pleasant stay, rooms were clean and the staff went out of the way to make sure my room was clean for me in the morning after working the night shift. (I was working 11pm-8am and the room was clean when I got there in the morning) Breakfast was amazing, pancake machine, cinnamon rolls, eggs and sausage gravy and biscuits. There was also assortment of breads, yogurt, and lots of choices to drink. The hotel is very nice, the staff put my co-worker and I in end rooms where it was very quiet. I only have two complaints; no matter where I was in the building I could not stay connected to the WIFI and my co-worker had the same issue. So I know it wasn’t just my devices. The Pool never had towels when I went to go swimming also the hot tub had sand all over the bottom and the jets had to be turned on by the staff the switch on the wall that is supposed to control it didn’t work. Other than that it was a great trip, I’ll be back again next year. March 13, 2013
Rated 5.0 out of 5.0 by Night Manager I want to commend Bradley, the night manager (I guess) and the hotel manager for the assistance they provided me when the mistake was all mine. I had mistakenly made the reservations online for the wrong dates and they accommodated me with the highest professional courtesy and service. I was extremely impressed with Bradley and the extra steps he took to take care of my mistake. I will definitely make reservations at this hotel again. Thank you. March 12, 2013
Rated 5.0 out of 5.0 by Loved the stay Room was great - clean and roomy. The room was an excellent value; however the pet fee is high! March 7, 2013
Rated 5.0 out of 5.0 by A Luxurious Bargain The room was very well appointed, cleaned, and set up beautifully. The front desk staff and housekeeping staff made my stay not only restful but very enjoyable. I will definitely be back! I strongly urge you to enjoy a restful stay at this property! March 7, 2013
Rated 5.0 out of 5.0 by Couldn't Go Wrong I came into town to just relax and spend time with friends. We decided to stay at the hotel and hang around the pool. We had such a good time. Two of my friends decided to rent a room and stay also. We enjoyed the staff, they were always there and very nice. All I can say is that I stay here whenever I come into town and I alway will. Durwin and Julie were working the night I checked in and I have to say, they were alot of fun. The room was nice and clean and the breakfast was wonderful. I would recommend this hotel to everyone I know. February 7, 2013
Rated 5.0 out of 5.0 by Always a pleasure! Just a note to say how I always enjoy my stay at the Holiday in Germantown. Everything is always ready for me and clean and neat. I have to give a special appreciation to Julie the manager and Durwin. They always make my stay welcoming and so accommindating. I will always recommend this hotel! February 4, 2013
Rated 5.0 out of 5.0 by Greaat Stay Lack of a small in room refrigerator a disappointment. But rooms where, organized and staff was friendly. January 15, 2013
Rated 4.0 out of 5.0 by Decent Hotel This hotel is nice. The room could have used a little updating. The room was mostly clean. The hotel had easy access off the highway. I did think it was a little over priced but a nice hotel. I did not try the breakfast. December 11, 2012
Rated 5.0 out of 5.0 by Great service and Fun at the pool We enjoyed our stay, the room was the cleanest we have ever had. We asked for a late check out and were granted a noon checkout with out any trouble at all. Is must have been a slow weekend because we never saw anyone in the pool area. The breakfast in the morning was great then we took our kids swimming to ensure that they would sleep on the ride home and it worked like a charm. I look forward to the next time we will be visiting. November 23, 2012
Rated 3.0 out of 5.0 by No fridge or microwave Everything in this room was minimal or barely above. We have stayed at many Holiday inn Express hotels that were better that the higher level hotels. I thought the price was high for the quality of the room. November 19, 2012
Rated 2.0 out of 5.0 by Disappointment The room was a nice size but it smelled very heavily of cleaning products. I couldn't find the fitness room at first, and when I did I was severely disappointed. 3 machines in total and 1 is broken. No treadmill. The breakfast was so-so, but definitely nothing fancy. Will not be staying here again. November 7, 2012
Rated 4.0 out of 5.0 by Maid Service was Terrible We had three rooms. One was for our two daughters, one for my Dad, and one for my husband and I. The maid service was terrible. The beds didn't get made and the bathrooms were not cleaned. The people at the front desk told us that they were very busy and they were sorry. October 23, 2012
Rated 3.0 out of 5.0 by Horrible fitness center Equipment is junk. Plus no treadmill or weight equipment October 21, 2012
Rated 4.0 out of 5.0 by Nice and convenient area and great rooms The equipment in the Fitness center in unfit for use. Stair stepper does not work, Eliptical is a cheap Walmart special and with a very uncomfortable motion. The bike is low quality but seams to work OK. And Nothing else. The rest of the hotel is nice. Breakfast is better than the norm. Typical HI October 9, 2012
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