Rated 3.7 out of 5 by 116
Rated 5.0 out of 5.0 Great stay!
When staying in a hotel the most important thing to me is cleanliness and comfort! I was not disappointed. Room and bathroom were very clean. Beds and pillows were comfortable. Our room was next to outside sitting area and parking lot. We did not have any disturbances. Breakfast was good and loved there is coffee 24/7. Walking distance to a couple restaurants and pharmacy. Easy access to freeway.
August 8, 2014
Rated 5.0 out of 5.0 by older one Good service
Over all good.
Hallways could be redecorated to be less like just a long hallway.
July 31, 2014
Rated 4.0 out of 5.0 by hoosierk1978 Great price for little time in room
Overall experience was good. Hotel is a bit older, but appeared to be clean. Some updates needed, but we spent little time in the hotel as we came for a Brewer game and left the next morning. Breakfast was good but could have been replenished up until the 10:00 cutoff time. We were there 20 min prior and barely any hot food left and staff wasn't willing to refill for us and the 1/2 dozen others that came to eat. Only other compaint was we could hear the traffic from the highway like the window was open...assuming the windows are old and just need replacing or better insulation.
July 28, 2014
Rated 4.0 out of 5.0 by GmaH Nice Motel
Our stay was two-fold, our youngest grandson had an appointment at the Milwaukee Children's Hospital on a Monday morning so we decided to go down the night before instead of getting up very early (we live in the Southwest corner of WI) and we also visited the Milwaukee County Zoo after his appointment, The location of this motel was perfect, right down the road from the hospital and very easy to get to. The staff was very friendly and helpful. When we arrived our rooms weren't quite ready so they found 2 that were ready which we appreciated. We will definately stay here again as we will be making more visits to the Children's Hospital.
July 24, 2014
Rated 2.0 out of 5.0 by Stripper Dissapointing Stay
Internet was non exsistant in my room and when was working was extremely slow, air conditioner filter was dirty, room smelled musty, no regular coffee in room on last morning of stay, darkening curtains were worn and shredded in upper halve of current, Room cost changed from one day to the next - should have been expalined at check-in - and cost was not a value for the area
July 20, 2014
Rated 3.0 out of 5.0 by Mavericke Few tips
1. Your staff could smile a bit more and try to be natural at it. I find most of them having a long face or appear under strress - maybe they are understaffed, I'm nt sure
2. Please improve your Internet speed. I travel frequently and have lived in several similar size hotels but the internet here is pretty bad. I end up using my own internet every time
July 20, 2014
Rated 5.0 out of 5.0 by birchtree Great night's sleep
Thanks for a good night's sleep. I didn't spend much time in the hotel but it accomplished what I needed.
July 17, 2014
Rated 4.0 out of 5.0 NICE PLACE TO STAY
We enjoyed our stay but rather doubt we will stay at this hotel again.
Not having a pool kind of shot the experience down the drain. guess I should have read the details closer
mattresses were on the soft side for our taste
one of our party needs something really firm to sleep
otherwise a real nice place
shopping and numerous food choices all very near by
July 15, 2014
Rated 4.0 out of 5.0 by CPOret08 3 night stay was good
I was there for 3 nights and my stay was very enjoyable. Only issue I had was that the wireless internet was slow.
July 13, 2014
Rated 5.0 out of 5.0 by New loyal customer Excellent Hotel from top to bottom!
We have had a great experience at this hotel from driving into the parking lot to sleeping for the night to checking out in the morning. The staff took the time to learn our names and what was going on with us and made us feel welcomed. The breakfast was so much better than any other place we have stayed at. I will definitely be coming back to this hotel.
July 12, 2014
Rated 2.0 out of 5.0 by JKAGN damp room
We stay at this hotel fairly often when we visit family. The rooms are not consistent. Some are definitely better than others. This time our room felt damp, our tv remote did not work, the room was not cleaned during the day while we were gone. The lighting is poor in most of the rooms.
The staff is pleasant and helpful and the breakfast is consistent with every other Holiday Inn Express we've stayed in.
Would be nice if the rooms could get a "refresh" with brighter lighting.
July 8, 2014
Rated 5.0 out of 5.0 by dave7524 Very nice room and safe good location
This site is very convenient and safe for us.
Everyone on the staff were very friendly and helpful.
The room was nice, clean and comfortable.
I am sure that we will return many more times in the future.
July 5, 2014
Rated 4.0 out of 5.0 by VirginiaG Stay Here Often
I visit family in a milwaukeee once a year and always stay at Hoilday Inn Express-West medical Center. I have never been disappointed in the room or staff. The only problem this time was access to internet. It could have been the room I was in, which was next to a concrete wall. I did not mention to staff, because I was too busy doing other things. Good location to shopping Mayfair mall and Wauwatosa village with excellent local coffee shops and restaurants.
July 3, 2014
Rated 3.0 out of 5.0 by ks33 poor room cleanliness
i was not satisfied with the room cleanliness: it was dusty, air conditioner was dirty and gross to reach behind night stand to plug in phone. Breakfast was below average.
June 25, 2014
Rated 4.0 out of 5.0 by KM Taylor Weekend getaway
Clean room, comfortable beds, and good breakfast.. The front desk staff was helpful and very pleasant
June 25, 2014
Rated 5.0 out of 5.0 by artgirl98 Nice location and staff
The hotel is very clean and has been updated with flat screen TV's and good bedding. The bathroom counter is small and the lighting was dim, but had a heat lamp that was helpful but warm. The room could have used another lamp in the living room also. Overall this is a nice property and the location has lots of dining choices.
June 25, 2014
Rated 5.0 out of 5.0 by krm62 Comfortable bed and great service.
Could hear children running up and down halls as well as a drunk wedding party.
June 25, 2014
Rated 2.0 out of 5.0 by bjod Glad I used points and not money
I booked a double bed room for a overnight prior to taking my son on a campus tour in Mil. When we got there I was told we got an upgrade which I thought was great. Instead of the double beds we got a sleeper couch and a bed. I asked for my original room and they said none were available. When it was time to go to bed there was no bedding in the room. One of my sons went down personally to get bedding and was told it would arrive shortly. 45 minutes later we are tryimng to go to sleep and no bedding. I then had to go down and demand the bedding. 10 min later it finally showed up.
June 24, 2014
Rated 3.0 out of 5.0 by seemstorequiremanychar Rapacious prices on a peak weekend
There were some 30,000 Jehovah's Witnesses at a convention that weekend and everything in the area was sold out. Hotel took that as an invitation for profiteering and bumped rates up 40%. Very nice property but I will not patronize them again.
June 24, 2014
Rated 4.0 out of 5.0 by Rta28 Better choices for breakfast and vault
1. You need to add in room vault for iPads, passbooks, wallets.
2. Please add some almond milk, better quality of jam and peanut butter without sugar.
3. All prepared food should have ingredientsn listed.
June 20, 2014
Rated 4.0 out of 5.0 by pleasant123 Pleasant Experience
The hotel was clean and comfortable. The staff were courteous. the breakfast was of pretty good quality. If I had to identify any weaknesses, it would be that the pillows are too big (even the soft) to be comfortable and the refrigerator froze the salad I had stored.All-in-all it was a pleasant stay.
June 13, 2014
Rated 1.0 out of 5.0 by Unsatisfactory1234 NOT really a Holiday Inn Express
Went against all of my previous experiences of Holiday Inn Express. Don't let the name fool you, it's more like a cheap motel with none of the usual Holiday Inn Express immentities.
June 3, 2014
Rated 2.0 out of 5.0 by unhappy also Rooms need a lot of work.
This Holiday Inn Express did not meet the normal expectations that I have received from other HIE. Room was small, beds were small, no microwave or frig, and in need of cleaning.
I stay at Holiday Inn Express all the time, and if they were like this one I would switch to another brand. The staff was very nice, however the rooms need updating and a better job of cleaning.
June 3, 2014
Rated 4.0 out of 5.0 by Mattie 057 Very nice
Hotel was very clean and modern. Unfortunately, I did not get the Front Desk Clerk's name when I checked in, but she was very friendly and helpful. My room was clean and comfortable, great soft bedding! Breakfast was delicious, loved the cinnamon rolls and again, everything kept clean and well stocked. The only thing that made me go "hmmm?" was when I made the reservation, I asked about the discounted rate for Froedtert Hospital. I was quoted a rate that was $10.00 more than the best rate on line. When I mentioned that, they said "oh ok, we can give you that rate". So, make sure you do your research prior to booking, so you know what's out there!
May 26, 2014
Rated 5.0 out of 5.0 by Shellers Home Run
This stay was excellent. The staff were extremely friendly and the rooms were clean. We slept like babies.
May 15, 2014
Rated 4.0 out of 5.0 by KMCLMCD Evening Manager, Darrell was very, very helpful
I checked in Friday evening at a few minutes to midnight after being up since 4 AM. On arrival to my room, the adjoining room admitted extra guests and the music increased. Tolerable at 8 PM, but I just wanted sleep. Darrell moved me to a second floor room, also clean, but next to the elevator. I kept hearing this hum noise and it could even be heard in the lobby. So, he patiently moved me again to a first floor room, that was totally quiet.
When I did a final room check before climbing into bed, I discovered the balcony door and screen were unlocked. The balcony was on a high first floor, I locked it and didn't hear another sound until 9 AM when my alarm rang.
I am always a sucker for the cinnamon rolls, fruit and yogurt for breakfast
May 13, 2014
Rated 1.0 out of 5.0 by jjoyce Employess
Very unprofessional and not friendly. Did not feel welcome but rather a burden that they had to wait on us.
May 1, 2014
Rated 4.0 out of 5.0 by The Rents Excellant location
We traveled from Ohio and location of this Holiday Inn Express met our needs. The staff was very friendly and accommodating.
April 24, 2014
Rated 5.0 out of 5.0 by Cfbrusha Great Hotel
Great hotel, special hospital rate, complementary shuttle bus to an from local hospitals from 7am to 7 pm and warm and helpful staff!
April 21, 2014
Rated 4.0 out of 5.0 by New loyal customer Good Overall Stay
We were in the area for medical appts and this hotel was very accommodating for pricing on medical stays. We checked in with no problems, the staff very friendly, in our room in minutes with no waits, and the room was very clean and smelled fresh. It had a microwave, mini fridge, and coffee maker. You could tell it was an older property BUT it was maintained meticulously. Everything was what you would expect from a 5 star hotel. The housekeeping staff was excellent and very considerate. The breakfast was very good and had a good variety. The only snafu that we ran into was the shuttle. That was one thing we planned on using to get to and from the Medical Center. We found out between us calling our reservations in and actually checking in that their shuttle driver had gotten another job. We let them know that we needed that and without hesitation two gentlemen stepped up and volunteered to drive us! One stayed an extra hour past his shift time to take us and another started early to pick us up. That made us feel better and showed they cared about their customers. Upon finding out we have to go back to the medical facility this next week, we made reservations with the same hotel again.
April 19, 2014