Rated 4.4 out of 5 by 80
Rated 5.0 out of 5.0 by Gary T L Clean, Comfortable, and Courteous
The Holiday Inn Express in Germantown is a great hotel. It's very clean and the staff very professional and courteous. There are 4 computers with printers for guests to use in the lobby. Complimentary internet access is provided. There is also a complimentary breakfast buffet with many choices such as eggs, toast, bacon, sausage, cereal, and oatmeal. I don't recommend the pancake though, kind of rubbery. Rooms are very clean with fresh towels.
Two downsides: There were problems with the satellite dish, so the major broadcasting channels (ABC, CBS, NBC, FOX) were not available the whole week. Neither were some of the premium channels such as HBO or Showtime. The other downside is the hotel is not close to any restaurants or stores. You need to drive to the stores. The hotel did provide complimentary shuttle service though as long as you didn't go further than 5 miles.
July 23, 2014
Rated 1.0 out of 5.0 by shoe lady terrible service dirty room
did not have a pleasent experience at all. the room was not cleaned and we did not receive fresh towels. The television did not work our entire stay. The dining room for breakfast was over croweded, not open long enough to handle the large crowd and the food was not plentiful.
July 23, 2014
Rated 5.0 out of 5.0 by Cheezzr Great place to stay
Outstanding service; called is to ensure we had anything we might need; nice happy hour with snacks on a Monday night after long motorcycle ride; would recommend and stay again for sure!!! Best Holiday Express Inn I have stayed at!!
July 20, 2014