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Rated 4.7 out of 5 by 80 reviewers.
Rated 4.0 out of 5.0 by Cleanliness/Reservations Everything was very good. Food was fresh, just needed a little more variety. Front desk was very helpful. Housekeeping was good, but was disappointed they did not change the sheets during my 4 day stay. I asked for a King size bed, but was only afforded a room with 2 queens. August 10, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable, Secure We stayed twice at this hotel during our travel to Montana. I loved that I felt safe in this hotel. It was very clean and the air conditioning worked as well as our central ac at home. The beds were firm with a topper that made it slightly softer than our memory foam at home. I loved that the queens were really queen sized - not double like most hotels. The room was very quiet - we could not hear the hall nor other rooms. (we had 2nd floor first time and 3rd floor the next) These factors helped me to sleep well at this hotel - something that doesn't usually happen when I stay at hotels - esp. during long trips. The breakfast area was very clean and offered a lot of choices including eggs, sausage, yogurt, rolls, cereal etc. Too many choices to list! We often skip the free breakfast at hotels, because we are picky - this time we ate the breakfast at both stays. Attendant at the breakfast area was friendly and helpful both times we stayed (different person each time). Loved that we could keep our small dog with us. We did not use the tv, internet, pool or fitness area - so I can't comment on those items. It is more expensive than the other hotels in the area - all of that area is high during the in season. It was well worth paying the extra to get a good night sleep for the long drives. August 4, 2014
Rated 5.0 out of 5.0 by friendly staff I dove 30 hours straight went to another hotel chain in the area where i already had a room booked had the confirmation in my hand and was greeted by a rude receptionist and the hotel was far from what the pictures showed of the condition I contacted my husband in Michigan whom canceled the reservation at the other hotel and made the arrangements here he contacted me within 15 minute of our last phone call and said to come here we were all set when i arrived the front desk clerk was very pleasant and had everything ready and waiting for me to arrive the rest of the staff were excellent she asked me personally several times throughout my weeks stay during her shift if i was enjoying my stay as i was passing through the lobby August 2, 2014
Rated 4.0 out of 5.0 by Quick stop enjoyed We stopped at The hotel as a quick stop on our vacation. It was a pleasant relief to come to a clean pleasant place to relax and regenerate for the next days travels. The breakfast was simple but had a good variety to satisfy almost appetite. July 30, 2014
Rated 5.0 out of 5.0 by Great hotel! Best hotel in Gillette, bar none. The rooms are immaculate with very comfortable beds. Very friendly personnel and house keeping staff goes above and beyond. July 30, 2014
Rated 5.0 out of 5.0 by recommend stay-great customer service and facility Excellent staff and room was fantastic. Clean room and good bed/pillows. July 25, 2014
Rated 5.0 out of 5.0 by vacation nice clean room staff that cares location is good typical holiday inn express July 23, 2014
Rated 4.0 out of 5.0 by Teddy The rooms were very nice and comfortable and the decore was very nicely done. However the high speed Internet was not very fast and very annoying,it was down more than it was up,we were not happy about it. Olso the air conditioning was extremely noisy at night.we had to turn it off in order to get to sleep. The staff were very friendly and helpfull,and our overall stay was pleasant July 23, 2014
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