Rated 4.4 out of 5 by 174
Rated 3.0 out of 5.0 by Intellagurl Clean accommodations and friendly staff
Although the ambiance of the hotel is as expected, I was very dismayed at the quality of the bed. I am 70 and my daughter who traveled with me, 32, and she also complained that the bed felt as if we were sleeping on concrete. I didn't complain to the staff there, as I'm relatively certain all the beds are the same, but am curious if others have found this to be the case? I know firm is ideal for the alignment of one's back, but I also have an additional condition that made my time very uncomfortable as I have had 9 spinal surgeries. I have slept in other hotels and this hasn't presented elsewhere. I requested, and was granted, the room for folks with disabilities and had no problem with that...just the bed and it's utter lack of comfort.
February 26, 2015
Rated 4.0 out of 5.0 by gotemom Hotel Staff
Front desk clerk did not know when breakfast started on a Saturday morning.
Also she was not rude nor friendly
Very Expensive charge for snack available after hours only
When returning to the front desk to ask for more toiletries, coffee, and supplies the clerk was inconvenienced by my requests
Breakfast attendant had a VERY hard time understanding English
February 25, 2015
Rated 1.0 out of 5.0 by Poor Service1 Never heard nothing from my previous Review
I was walked in on by maid service included it in my last review, so I guess a customer privacy is something you don't get with the room service..........
February 22, 2015