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Rated 4.4 out of 5 by 276 reviewers.
Rated 5.0 out of 5.0 by Vacation What a great base for a Glasgow get away. Close to bus, train and taxi. Staff knows the city and where the best places to see. Always full of cheer and asking how and where we had been each day. August 18, 2014
Rated 3.0 out of 5.0 by Disappointed! Booked 9 months in advanced and got the wrong room! Having booked 9 months in advance I was extremely disappointed to be told that my colleague and I had been given a double room instead of a "confirmed" twin room. The additional bed was made up and, complementary parking, Reward Club points and a bottle of wine were offered in light of the inability to honor my confirmed booking. It did make the room claustrophobic!! Staff were apologetic in being unable to correct my booking as the Commonwealth games were being held and the hotel was full. I would ask that if confirmation is sent, it should be upheld. Why send it? It's not the service I expect. August 18, 2014
Rated 4.0 out of 5.0 by A warm and friendly welcome A clean and friendly hotel, the staff are always there to help you whatever your enquiry. Good clean rooms with fresh bedding and towels. Will definitely stay there again when next in Glasgow. August 16, 2014
Rated 4.0 out of 5.0 by Usual Holiday Inn good experience Stayed here for 4 nights and given quiet room on 2nd floor. Staff very friendly especially the Polish Receptionist and young lady in the bar. Breakfast area was well set out and tables cleared quickly as it was always busy. The bar was cozy and nice to see sandwiches, pizzas etc on offer. small gripe was that our room had not been made up by 5.15 pm on the Friday but when we reported it we were immediately given 2 drinks vouchers and housekeeping arrived within 10 minutes. Our first visit to this Glasgow hotel and it won't be our last. August 15, 2014
Rated 5.0 out of 5.0 by Enjoyable stay The staff were excellent - friendly, amenable, always willing to help. Room service was outstanding - place was always wonderfully clean. Good shower, desk to write at, bed pretty comfortable. August 14, 2014
Rated 5.0 out of 5.0 by Good Hotel in good location Now my hotel of choice in Glasgow. I have had another excellent stay at this hotel with all staff friendly, polite and helpful at all times. Room and breakfast were to the usual high standard and I will continue to use this location at every available opportunity. August 14, 2014
Rated 1.0 out of 5.0 by Awful My husband and I stayed at the HI on the last night of our honeymoon before heading to the airport the next morning. If there had been another hotel option we would have taken it. As it was the room was disgusting. The first items we noticed were cigarette butts along the windowsill in our non-smoking room. The carpets were very stained, as were the towels and bedspread. The shower floor also very grimy to the point that my husband wore his sandels to take a shower. We have stayed at many HI's and this was by far the worst experience we've had. Needless to say we won't be returning. August 13, 2014
Rated 2.0 out of 5.0 by Okay, if you get the room you booked... Booked a Double room for the weekend for myself and my partner. Checked the booking on the Friday Afternoon, all was well, we had been assigned a double room as booked. When we actually checked in on the friday night the room had been changed to a single. We were not informed of this when we checked in and only found out when we entered the room. Spoke to the staff about the issue, unfortunately they were fully booked so could not change the room. They did however change our room on the saturday. There was no explanation as to why the booking was changed without our permission or without notifying us upon checkin. Other than that, everything was okay. August 13, 2014
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