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Rated 4.4 out of 5 by 274 reviewers.
Rated 4.0 out of 5.0 by A warm and friendly welcome A clean and friendly hotel, the staff are always there to help you whatever your enquiry. Good clean rooms with fresh bedding and towels. Will definitely stay there again when next in Glasgow. August 16, 2014
Rated 4.0 out of 5.0 by Usual Holiday Inn good experience Stayed here for 4 nights and given quiet room on 2nd floor. Staff very friendly especially the Polish Receptionist and young lady in the bar. Breakfast area was well set out and tables cleared quickly as it was always busy. The bar was cozy and nice to see sandwiches, pizzas etc on offer. small gripe was that our room had not been made up by 5.15 pm on the Friday but when we reported it we were immediately given 2 drinks vouchers and housekeeping arrived within 10 minutes. Our first visit to this Glasgow hotel and it won't be our last. August 15, 2014
Rated 5.0 out of 5.0 by Enjoyable stay The staff were excellent - friendly, amenable, always willing to help. Room service was outstanding - place was always wonderfully clean. Good shower, desk to write at, bed pretty comfortable. August 14, 2014
Rated 5.0 out of 5.0 by Good Hotel in good location Now my hotel of choice in Glasgow. I have had another excellent stay at this hotel with all staff friendly, polite and helpful at all times. Room and breakfast were to the usual high standard and I will continue to use this location at every available opportunity. August 14, 2014
Rated 1.0 out of 5.0 by Awful My husband and I stayed at the HI on the last night of our honeymoon before heading to the airport the next morning. If there had been another hotel option we would have taken it. As it was the room was disgusting. The first items we noticed were cigarette butts along the windowsill in our non-smoking room. The carpets were very stained, as were the towels and bedspread. The shower floor also very grimy to the point that my husband wore his sandels to take a shower. We have stayed at many HI's and this was by far the worst experience we've had. Needless to say we won't be returning. August 13, 2014
Rated 2.0 out of 5.0 by Okay, if you get the room you booked... Booked a Double room for the weekend for myself and my partner. Checked the booking on the Friday Afternoon, all was well, we had been assigned a double room as booked. When we actually checked in on the friday night the room had been changed to a single. We were not informed of this when we checked in and only found out when we entered the room. Spoke to the staff about the issue, unfortunately they were fully booked so could not change the room. They did however change our room on the saturday. There was no explanation as to why the booking was changed without our permission or without notifying us upon checkin. Other than that, everything was okay. August 13, 2014
Rated 5.0 out of 5.0 by Great place to stay I have stayed here quite a few times over the years and always find it to be a good place to stay. The location is great for the train stations and it is also close to the shopping areas. The staff are always friendly and helpful. August 13, 2014
Rated 5.0 out of 5.0 by friendly staff and great service the hotel reception staff were excellent especially Agnes . Great shower and a good clean room. The hotel is in a great position in the centre of Glasgow and excellent value for money. Will be back again the next time I visit Glasgow. August 13, 2014
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