Rated 4.4 out of 5 by 290
Rated 4.0 out of 5.0 by EJE11 Good IHG hotel
Excellent and helpful staff although the hotel is situated in a rather scruffy part of Glasgow. Room was clean and bed comfortable. Breakfast acceptable for a DIY arrangement. Big shortcoming was a lack of a secure car park. You need to park in a huge public carpark across the street.
September 5, 2014
Rated 5.0 out of 5.0 by Clanmother Excellent Service - will come back next year!
We were made to feel welcome from the moment we entered the hotel. By the time we left, we felt like we had made a new family. The service was extraordinary - always going the extra mile. We will be back next year!
September 2, 2014
Rated 5.0 out of 5.0 by 38suze great location for a night out
helpful staff and central location made this an ideal choice for a night in glasgow for a show
September 1, 2014
Rated 5.0 out of 5.0 by ellej06 Memorable Hotel Experience
We all thoroughly enjoyed our stay at Holiday Inn Express. None of us had stayed in one before, but will look forward to staying again in the future.
We had a busy time in Glasgow, but felt so pleased to return 'home' at the end of each day. The staff went out of their way to make us all feel at home. The breakfast was the same each day, but the choice available was so great that I enjoyed a different breakfast every day! My elderly Mum was also comfortable and relaxed. Thank you for a lovely stay.
August 27, 2014
Rated 4.0 out of 5.0 by JJ2468 Not just cheap and chearful...
For a "budget" hotel, it is one of the better ones out there, the funiture can be a bit basic, but all clean, tidy, modern and not far off a normal hotel. With great staff and good service, you can't go wrong for the location.
August 22, 2014
Rated 5.0 out of 5.0 by icelover1946 Great staff
A good hotel, handy for the Central Station and bus stops. The staff were very helpful in finding first aid supplies for me after I had a fall in the city. Nice clean rooms, good breakfast.
August 19, 2014
Rated 5.0 out of 5.0 by Buddha77 Vacation
What a great base for a Glasgow get away. Close to bus, train and taxi. Staff knows the city and where the best places to see. Always full of cheer and asking how and where we had been each day.
August 18, 2014
Rated 3.0 out of 5.0 by Badders Disappointed! Booked 9 months in advanced and got the wrong room!
Having booked 9 months in advance I was extremely disappointed to be told that my colleague and I had been given a double room instead of a "confirmed" twin room. The additional bed was made up and, complementary parking, Reward Club points and a bottle of wine were offered in light of the inability to honor my confirmed booking. It did make the room claustrophobic!! Staff were apologetic in being unable to correct my booking as the Commonwealth games were being held and the hotel was full. I would ask that if confirmation is sent, it should be upheld. Why send it? It's not the service I expect.
August 18, 2014
Rated 4.0 out of 5.0 by Tiggy1 A warm and friendly welcome
A clean and friendly hotel, the staff are always there to help you whatever your enquiry. Good clean rooms with fresh bedding and towels. Will definitely stay there again when next in Glasgow.
August 16, 2014
Rated 4.0 out of 5.0 by Sarah666 Usual Holiday Inn good experience
Stayed here for 4 nights and given quiet room on 2nd floor. Staff very friendly especially the Polish Receptionist and young lady in the bar. Breakfast area was well set out and tables cleared quickly as it was always busy. The bar was cozy and nice to see sandwiches, pizzas etc on offer. small gripe was that our room had not been made up by 5.15 pm on the Friday but when we reported it we were immediately given 2 drinks vouchers and housekeeping arrived within 10 minutes. Our first visit to this Glasgow hotel and it won't be our last.
August 15, 2014
Rated 5.0 out of 5.0 by Absentee Enjoyable stay
The staff were excellent - friendly, amenable, always willing to help. Room service was outstanding - place was always wonderfully clean. Good shower, desk to write at, bed pretty comfortable.
August 14, 2014
Rated 5.0 out of 5.0 by PomPom13 Good Hotel in good location
Now my hotel of choice in Glasgow. I have had another excellent stay at this hotel with all staff friendly, polite and helpful at all times.
Room and breakfast were to the usual high standard and I will continue to use this location at every available opportunity.
August 14, 2014
Rated 1.0 out of 5.0 by ceb82 Awful
My husband and I stayed at the HI on the last night of our honeymoon before heading to the airport the next morning. If there had been another hotel option we would have taken it. As it was the room was disgusting. The first items we noticed were cigarette butts along the windowsill in our non-smoking room. The carpets were very stained, as were the towels and bedspread. The shower floor also very grimy to the point that my husband wore his sandels to take a shower. We have stayed at many HI's and this was by far the worst experience we've had. Needless to say we won't be returning.
August 13, 2014
Rated 2.0 out of 5.0 by chrisjb82 Okay, if you get the room you booked...
Booked a Double room for the weekend for myself and my partner. Checked the booking on the Friday Afternoon, all was well, we had been assigned a double room as booked.
When we actually checked in on the friday night the room had been changed to a single. We were not informed of this when we checked in and only found out when we entered the room.
Spoke to the staff about the issue, unfortunately they were fully booked so could not change the room. They did however change our room on the saturday.
There was no explanation as to why the booking was changed without our permission or without notifying us upon checkin.
Other than that, everything was okay.
August 13, 2014
Rated 5.0 out of 5.0 by AnnieMac73 Great place to stay
I have stayed here quite a few times over the years and always find it to be a good place to stay. The location is great for the train stations and it is also close to the shopping areas. The staff are always friendly and helpful.
August 13, 2014
Rated 5.0 out of 5.0 by dixyedog friendly staff and great service
the hotel reception staff were excellent especially Agnes .
Great shower and a good clean room. The hotel is in a great position in the centre of Glasgow and excellent value for money. Will be back again the next time I visit Glasgow.
August 13, 2014
Rated 5.0 out of 5.0 by Cath57 Excellent location,free internet would return!
Stayed here for two nights with family for a short shopping break. Excellent location with friendly staff. The free breakfast was an added bonus and was very satisfactory. Would recommend this hotel. Group of 4 in two rooms.
August 12, 2014
Rated 5.0 out of 5.0 by GJW1 Service with a Smile
After staying here previously, decided to stay again due to the excellent service I'd previously received. Again, the service was exemplary. The staff were all friendly, approachable and informative and went out of their way to help. I encountered a minor problem a couple of times with the lock on my door. On notifying reception, a member of staff insisted on accompanying me to my room to ensure the lock worked. I considered this service over and above what I'd have expected to receive - well done! I'd definitely stay here again.
August 12, 2014
Rated 5.0 out of 5.0 by JenL18 Great
Overall, great budget place to stay. Very attentive staff and hotel itself was clean and comfortable throughout. Only comment would be that breakfast could do with a bit more choice, but this didn't overly affect our stay!
Would definitely use this hotel again.
August 11, 2014
Rated 5.0 out of 5.0 by wormit1 Comfortable modern clean hotel
Great location in the heart of Glasgow. Service and breakfast fine. Good wifi which is free and seemed to work everywhere. We stayed here during the commonweath games. Despite the hotel and the city being very busy the staff did a great job. Happy to stay here again.
August 6, 2014
Rated 5.0 out of 5.0 by Lizsl Great staff
Staff couldn't do enough - excellent.
Even though safety deposit boxes were all taken they allowed us use of their office safe.
Would like a room safe as standard.
August 5, 2014
Rated 5.0 out of 5.0 GLASGOW RIVERSIDE
Excellent value family room for our visit to the commonwealth games
August 3, 2014
Rated 5.0 out of 5.0 by Bazza47 Great hotel for visiting the Coommonwealth Games
We recently stayed for two nights at the hotels in a family room when we visited Glasgow for the C'Wealth Games with two children aged 8 and 11. The room was a really good size for a family with air con, good sized beds, tea/coffee etc.
The staff were very helpful and friendly. We arrived during the marathon so roads were closed. Called the hotel and Agnes from reception was really helpful in getting us to a different car park via a open road route.
When we arrived back to the hotel late after watching the rugby sevens final with pizza, reception asked if we would like plate, napkins and cutlery which was a nice touch.
All in all a very good hotel. Great value and lovely staff.
August 1, 2014
Rated 5.0 out of 5.0 by AnnieMac73 Another great stay
Reception staff were very friendly and welcoming. Room was quiet, clean and comfortable. Location is great for the train stations.
July 31, 2014
Rated 5.0 out of 5.0 by John Dor GLasgow Riverside
Good Hotel, Busy Road Brakfast and Wifi could be better
July 30, 2014
Rated 5.0 out of 5.0 by Ruslan Tailor Convenient location and reasonable price
Good place for short stay. Convenient location on the riverside. 10 min walk to the main square. The rooms are very clean.
The breakfast is limited but with everything you need: eggs, sousages, croissants, coffee etc
Staff very friendly and helpful makes our stay even better. We missed breakfast for 30 min but receive hot croissants, coffee, jams :)
July 20, 2014
Rated 5.0 out of 5.0 by AJC1967 Great stay. Central location.
Stayed 2 nights recently and was impressed with all aspects of this stay. Bed were comfortable and the Air Con worked great on what was warm and muggy weather outside.
Breakfast was good with the cooked items nice and hot and available right til 10.30am which does not always happen at other hotels.
All the staff were pleasant and helpful and i would be happy to recommend this property.
July 15, 2014
Rated 5.0 out of 5.0 by hallman70 Great location for easy access to the city
I have stayed in this hotel several times for business, Staff are very helpful and polite at all times.
Room is very comfortable, good nights sleep.
Room is very clean and serviced daily.
Great breakfast, plenty of choice for everyone
July 15, 2014
Rated 5.0 out of 5.0 by Gus705 Holiday Inn Express Glasgow (Riverside)
Great experience, staff were fantastic, clean, friendly.
Was busy with a lot of tourist, parking is in a NCP across the road but had a discounted ticket from reception for the 3 days.
No restaurant but there is an Italian restaurant next to the hotel that we had hotel vouchers for, they cater especially for Hotel guest and its a great restaurant.
July 14, 2014
Rated 4.0 out of 5.0 by two2gether Good location
Visited many times. Usual good location and jump off point for anything in glasgow City.
The hotel is relatively cheap and cheerful aka value for money. Rooms generally clean. Best to get a room away from the main street as still get very low background street noise.
Reception staff usually very friendly and helpful.
Breakfast, fair selection. If you have particular needs then may be best to give a miss or ask way in advance. This last visit was disappointed with the breakfast area - took staff long time to restock/ clean/ clear area. Can get busy. ... was there for a Sunday morning.
Overall experience good.
Breakfast area / service - in need of improvement all around.
Best thing location. Good reception staff and clean and comfortable guest room.
July 13, 2014