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Rated 4.4 out of 5 by 257 reviewers.
Rated 5.0 out of 5.0 by Excellent hotel in good location. Usual excellent stay. I will continue to use this hotel whenever possible for a stay in Glasgow May 13, 2014
Rated 5.0 out of 5.0 by Safe! During my stay at the Glasgow Riverside Holiday Express hotel the fire alarm went off at 0400hrs (4AM). The hotel was very full but all guests found the way out to the assembly point with no difficulty. The fire brigade had two fire engines at the scene before the last guest was out - that's what I call a good service! After the all clear was given we all went back to our rooms. A written explanation was received first thing in the morning - an alarm had been activated in a guest's room. After this experience I can say that I shall always feel safe in this hotel. This was my second visit to this hotel. I wlll stay again. May 13, 2014
Rated 2.0 out of 5.0 by unclean stay Stayed there for a business week and found the house keeping to be extremely poor. The room was not cleaned properly not even a single day and the bed was just tidy up properly. To the extreme I found the towels that were stained wet which I dropped under the sink for replacing were folded and placed again for reuse. This was just not acceptable for a brand name like HI. I am a gold member and have been staying in the HI hotels and never had the kind of experience like this where the stained towels are been kept for reuse. height of uncleanliness. extremely disappointed when I walked and wanted to use a towel and found the stained towels. May 12, 2014
Rated 5.0 out of 5.0 by Great hotel :) I cannot sing the praises of this hotel highly enough - staff are excellent, it is well located and as it is a value brand hotel... it knock other budget brands out! May 7, 2014
Rated 5.0 out of 5.0 by Excellent friendly hotel. Hotel is in excellent location within easy reach of all city amenities and transport links. Staff at this hotel are excellent and always manage to make you feel that you are a special guest. Will continue to use this hotel whenever possible. My thanks to all for another pleasurable stay. May 4, 2014
Rated 4.0 out of 5.0 by Over night stop The room was excellent in every way, and the bed was the most comfortable ever. Unfortunately the music during the evening around the bar and reception area was too loud; we did stop off to a drink on returning after going out for a meal but conversation was too difficult, so we left and went to our room. May 1, 2014
Rated 5.0 out of 5.0 by Shining example to all other hotels Our visit to the Holiday Inn Express in Glasgow was first class. Reception staff were friendly and the rooms were extremely comfortable. Getting a discount on parking was a bonus. The night caretaker was very reassuring when we returned later in the evening. All in all, a very pleasant experience. April 30, 2014
Rated 5.0 out of 5.0 by Great service Clean and tidy all round , staff were professional and caring, i also like when i ask a member of staff if they have gluten free bread and that they know what my requirements are, they did , i found this very good as some of the other hotels don't have a clue.Thank you for a good experience. April 30, 2014
Rated 4.0 out of 5.0 by Value for money Have stayed at this HIE a few times and the hotel is still good value for a city centre hotel. We don't need any frills as we spend most of the days out and about. Still can't get the hang of the air conditioning, even with the 'idiot' proof instructions but that's what windows are for! Would like a lower tog duvet but for a couple of nights we coped. The reception has been refreshed so hopefully that means the rooms will follow. Colour scheme is a bit dated but still clean for having such a huge turn over. Had a problem with the 24 hr car park, staff sorted it out at the hotel or so I thought, Q car park help staff (no sign of a real person!)then prolonged the time back at the car park. April 21, 2014
Rated 3.0 out of 5.0 by Good Hotel, Service, Room The Hotel is very well located, clean and the service from the staff was very good. The breakfast was excellent. The size of the room was excellent and clean. The double bed mattress was not firm enough and I could feel the springs in the mattress. The sofa bed was too small for two to sleep comfortably on and no roll away bed was available April 21, 2014
Rated 3.0 out of 5.0 by Poor breakfast drinks Hot drink machine not repaired or replaced since last visit about 2 months ago. Resulted in queue at drinks counter and lack of availability. Spolied the usual excellent experience i have at holiday Inn Express. April 21, 2014
Rated 5.0 out of 5.0 by Good hotel and excellant staff Would highly recommend, staff very effificent and well mannered, rooms clean and all passsages to rooms clean. Hotel at a good central area for meeting your needs. April 16, 2014
Rated 3.0 out of 5.0 by Comfortable bed and great service. Good hotel for access to the centre of Glasgow. Staff very good and attentive. Fair value for money at the price we paid. April 16, 2014
Rated 5.0 out of 5.0 Great welcome, friendly staff, really well looked after. This hotel is good value for money. Comfy beds, breakfast of juice, cereals, croissants, muffins and limited hot selection. Very near to Argyll Street, Merchant City, shops, pubs and some very good Indian restaurants! April 11, 2014
Rated 4.0 out of 5.0 by Family with Young Children Excellent and Courteous Staff, Good location. Good Breakast April 10, 2014
Rated 5.0 out of 5.0 by Excellent stay! My daughter and I stayed for 4 nights . The staff couldn't do enough to help us throughout our stay. They were polite, helpful and very friendly. The room had everything we needed and the breakfast was good. Having a microwave by reception was a great addition and we used it twice. Overall would recommend it. April 9, 2014
Rated 4.0 out of 5.0 by A Great Hotel In Glasgow for a wedding and really enjoyed our stay. A great location close to the city centre . Overall great value with a wide choice of food at breakfast , very friendly and helpful staff and the icing on the cake was free wi-fi throughout the hotel-a rare thing these days. A minor complaint was dealt with via e-mail after our return home in a quick and satisfactory manner. April 8, 2014
Rated 4.0 out of 5.0 by Close to center, quiet Quiet stay with friendly service after a hectic schedule and close to the train station April 8, 2014
Rated 5.0 out of 5.0 by Central location with good breakfast The hotel was within easy travelling distance of local transport and restaurants, the breakfast was an added bonus. The service of staff was very good. April 8, 2014
Rated 5.0 out of 5.0 by Great budget hotel Situated only a few minutes from the rail and bus stations, this hotel is easy to find and very convenient. Staff were excellent and apart from a little flaking of the bathroom tap chrome and a missing piece from the shower control (did not affect function), the room and toiletries provided were much better than a Travelodge or Premier Inn. If looking for a chip shop don't get confused by the local kebab shop which has an illuminated "Fish 'n Chips" sign just a couple of doors from the real chippy. I recommend this hotel to travellers wishing to stay in Glasgow on a limited budget. April 7, 2014
Rated 5.0 out of 5.0 by Great Hotel and very central! Probably one of the best Holiday Inn Express hotels we have stayed in, but as a Priority Member we booked this hotel through Ryanair and Hi Express were not aware of our membership, not their fault , maybe Ryanair should have a facility to check a box online to do this April 5, 2014
Rated 5.0 out of 5.0 by Exceeded expectations We booked the Holiday Inn Express to be close to a venue we were attending. We have stayed at this chain before but this hotel was by far the best. Extremely pleasant and helpful staff, especially Kristof (apologies for spelling) the manager, he's a credit to the hotel. Room was adequate for our needs and it was sparkling clean. Nice breakfast too. We would definitely recommend it. It's also quite central for town. April 4, 2014
Rated 5.0 out of 5.0 by Great Hotel in great location Really does what it says - makes a stay in Glasgow a great pleasure. Clean hotel and helpful staff. April 2, 2014
Rated 4.0 out of 5.0 by Good value, close to transport and shops A convenient overnight stop before my work in nearby Argyle Street the next day. 10 minutes walk from Glasgow Central station and airport shuttle stops, and only a few hundred yards from Argyle Street station. Very pleasant and helpful staff. Location is near to a bus route and road junction but noise was minimal. My room on the third floor was neat and clean, and adequate for an overnight stay. Room lighting was reasonable for working in, and as it was a room with a sofa bed, the work area was of a good size. Wifi and breakfast was included and take away meals could be arranged via the bar, although if you have the time there are a variety of local restaurants nearby. Also discovered a microwave for guests at the bottom lift hall. Only down side was the lack of a room safe, for reassurance when travelling with laptop and other items. April 2, 2014
Rated 4.0 out of 5.0 by concert stay we stayed here to go to a concert at secc the room was nice ,very clean but the cold water was a problem ,not enough and not regulated in the shower ,however when we checked out ,we were treated extremely well and the customer service at this hotel is 2nd to none ,fabulous service ---thank you Agnes for your great service March 31, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Lovely hotel in central location . Staff efficient and very friendly . Would recommend highly . March 29, 2014
Rated 5.0 out of 5.0 by Great city centre stay 5 minutes walk from Glasgow Central and 10 minutes walk from Queen St this is a great hotel for central Glasgow. It provides the usual qualities expected from a Holiday Inn Express. All clean and tidy, friendly staff, great breakfast. Provided an ideal base for 3 nights in the City and would definitely stay again. March 27, 2014
Rated 5.0 out of 5.0 by So Convenient We were going into Glasgow to celebrate a friend's birthday and wanted somewhere conveniently located and we didn't want the hassle of taking our dogs to their normal dog boarder as it was just for one night. Ideal, does what is says in the tin. And a cooked breakfast into the bargain! Only downside-the bed could have been bigger - I really think a king-size bed is fairly standard these days. But other than that our every need was met. And really pleasant reception staff. March 22, 2014
Rated 5.0 out of 5.0 by loved it! The staff could not have been any more friendly and helpful. They did everything possible to ensure my stay was comfortable and enjoyable. Would definitely stay there again and would recommend it to anyone. March 15, 2014
Rated 5.0 out of 5.0 by Service Excellent attentive reception staff and good overall experience. Only disappointment was limited choice for breakfast, ie no bacon, only sausages! After more than a few days this would become boring, but otherwise a reasonable choice (for the cost), fresh and well-cooked. Will use this hotel again. March 15, 2014
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