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Rated 4.5 out of 5 by 376 reviewers.
Rated 4.0 out of 5.0 by Comfortable and good value A great value place to stay - comfortable and with friendly staff. It compares well with many more expensive hotels. For a business trip, free wi-fi is excellent, but I wish they'd make the desk space bigger. The only downside is no in-house restaurant, but there are plenty of good eating options close by. February 24, 2013
Rated 2.0 out of 5.0 by Poor Having had this venue recommended to me by a friend. I must say im shocked at how poor my stay was at Holiday inn express. This was my first and last time i will stay in one. The bed was a disgrace uncomfortable and small. I had no sleep! Your company is a long way behind premier inn. The token gesture of a breakfast was a farce as well. February 24, 2013
Rated 5.0 out of 5.0 by Pleasant experience Super location for GRCH and bus station! Good value room and plumbing that worked well !! Super staff -most of whom appeared to be local. Breakfast excellent and the " breakfast ladies " couldn't have been nicer. I would definitely return for short/business/leisure stay and would recommend the great value for money. Well done everybody . February 21, 2013
Rated 5.0 out of 5.0 by Great central location, safe and comfortable The welcome on arrival was great, the bedroom was clean and comfortable (external machinery noise notwithstanding), and the breakfast excellent. The reception staff could not have been more helpful, including helping with my online checkin. I have stayed in this hotel before and I will definitely stay again. February 18, 2013
Rated 5.0 out of 5.0 by Wonderful place, excellent location. Really enjoyed my stay. What a convenient location, right next to the heart of Glasgow's best shopping area, numerous theatres and wonderful places to eat. Lovely hotel with rooms at a very reasonable price. Only downside, the city noise but it IS in the city, so... February 14, 2013
Rated 5.0 out of 5.0 by Comfortable Hotel with great service We've just enjoyed a successful business trip to Glasgow's Theatreland, and it's all down to our staying at the Holiday Inn Express. The Hotel is very comfortable, clean and convenient, and the pleasant staff are extremely helpful, friendly, efficient and knowledgeable. Although venues, shops and restaurants are close by, there is a good transport system with buses and trains all within easy walking distance. A great place to stay. We shall be back. February 11, 2013
Rated 5.0 out of 5.0 by Good value and friendly staff. We had a very enjoyable stay at the Holiday Inn Express in Glasgow. The only minor weakness was the quality of the toilet rolls. February 11, 2013
Rated 4.0 out of 5.0 by Comfortable room; good location Comfortable bed and fairly spacious room; slightly cramped bathroom, but great shower; appreciated the free wi-fi; got a good 2-night room rate; always like that breakfast is included. Only negative point was too few tables for busy breakfast time. Great location near to theatres, shops, and Willow Tea Rooms on Sauchiehall St. The Pot Still pub round the corner on Hope St is a malt whisky drinker's delight! February 10, 2013
Rated 5.0 out of 5.0 by amazingly quiet for city centre good value for money , central location..clean and quiet.would certainly book again. February 9, 2013
Rated 5.0 out of 5.0 by Great value and service We have stayed here many times and have always found the levels of service at both reception and room care to be of the highest standards. The hotel is ideally situated and La Bonne Auberge restaurant in the Holiday Inn offers excellent food. February 3, 2013
Rated 4.0 out of 5.0 by Welcoming Staff at reception Good central Hotel for shopping. Comfy beds. Clean rooms February 1, 2013
Rated 4.0 out of 5.0 by Staff was amazing, rooms drafty The staff was great, from the front desk to the breakfast staff. Drafty windows which made the room quite cool, however Mark at the front desk found a space heater and we were toasty warm. Great location in Glasgow. A block from the city centre and Buchanan Bus Station. University of Strathclyde is a 10 minute walk away. January 29, 2013
Rated 4.0 out of 5.0 by Nice Hotel Friendly staff Stayed here for one night as we were going to the theatre staff friendly room comfortable location spot on for all theatres and cinema and bus station nice breakfast buffet all in all would recommend this hotel. Only complaint made was no proper BRANDY GLASS for my nightcap!!!!!!! January 29, 2013
Rated 5.0 out of 5.0 by A Nice Hotel A lovely hotel very handy to the centre of Glasgow and the concert halls,hotel very clean, bed comfortable and the staff very helpful . would stay again and would recommend to friends and family. January 28, 2013
Rated 5.0 out of 5.0 by Excellent Choice of Hotel This is a really conveniently located and nice hotel, and is very good value. It is perhaps a little tight for space all round - lobby, breakfast room and bedroms and corridors, but that is just the nature of its city centre location, and not an issue when you are out and about in town all day and all evening anyway. I recommend this hotel unreservedly. The slightly older Irish guy on the front desk when we stayed - Manager? I don't know - was exceptionally nice and helpful - really went the extra mile. Breakfast staff were great.. A younger staff member at the desk was fine but needed a bit of training. January 27, 2013
Rated 5.0 out of 5.0 by consistent quality have stayed here several times, our request for room near leift was put in place before we arrived. Our problems with a faulty showers thermostat were sorted wuickly with a change of room. Despite hotel being very busy staff were cheery and helpful throughout our two night stay. It will continue to be our 'go to'' hotel when visiting Glasgow. January 26, 2013
Rated 2.0 out of 5.0 by Poor service Very disappointed with this hotel!! No comparison to holiday inn riverside - service and Staff unhelpful and rude! - on arrival NO record of my booking! Then receptionist phoned nxt door to holiday inn to check it wasnt the we were due, to stay!!!! Finally sorted it once a showed my email confirmation. - so much for 2 emails on run up to stay that' w'r looking forward to you staying at our hotel" -!!!!! So much for Glasgow smiles better!?? when reported heating in room not working - couldn't move, to room with heating as all other rooms that heating not working people had moved them them! And rest had been given plug in heaters So we had no heating the 2 nights we stayed'! Middle of january and w'v got a boltic room!!!! Plus the hair dyer never worked either! Staff not even interested we weren't happy with our stay -and we weren't given any compensation for our unpleasant and cold stay!!! I will not recommend this hotel to anybody!!!! January 26, 2013
Rated 5.0 out of 5.0 by friendly and relaxing I had a very comfortable room,clean and comfortable bed and the staff were very helpful. Breakfast was cooked well and substantial. Would be happy to stay there again. Would recommend January 23, 2013
Rated 5.0 out of 5.0 by Excellent Service. This is a very comfortable hotel that is close to all theatres, cinema. shops etc. Great value for money. January 23, 2013
Rated 5.0 out of 5.0 by Great Location Stayed at hotel for one night on 4th January excellent value excellent location recommend this hotel. January 10, 2013
Rated 5.0 out of 5.0 by great hotel Arrived New Years eve, stopped at other HI express in Glasgow but was first time at this one. Very close to Buchanan St Bus Station. Couldn't fault anything during my stay. Would recommend this hotel to anyone staying in Glasgow on a budget, there are obviously better hotels in Glasgow but not many at the value this hotel offers with a comp breakfast thrown in. January 9, 2013
Rated 4.0 out of 5.0 by A brief hotel appraisel Good clean and friendly hotel,offering excellent value for money. Room ok although the temperature and shower flow were variable. When eating breakfast the cooking smells were a little off putting. However these are relatively minor problems and we enjoyed our stay,hoping to return again some other time. January 9, 2013
Rated 5.0 out of 5.0 by Great Hotel My first time in this particular hotel , but what a great place , very freindly and courteous staff, excellent roomand perfect breakfast ,as Arnie would say " I will be back" January 5, 2013
Rated 5.0 out of 5.0 by Good room and very quiet at night Stayed with my wife and young grand daughter. Location was great as we were at the Panto in the Pavilion. The room was as good as we expected and the staff at reception were extremely polite and helpful. The free breakfast was an added bonus although the sausages were not to my liking, certainly not local produce. Small note went to Dimaggio's for dinner. Poor value food and over priced soft drinks. Will no be back there. January 3, 2013
Rated 4.0 out of 5.0 by comfortable, well placed hotel My husband and I stayed for two nights at this hotel. It is well placed for many amenities. We visited the Pavilion Theatre, the multiplex cinema, the Concert Hall and the SSEC (£8.00 for a taxi to the door). We travelled to Glasgow by bus and the bus station is just a very short walk away - I have a heart condition so I mean a very short walk. The double glazing in the hotel bedrooms means the traffic noise is kept to a minimum. We really appreciated having a very comfortable small sofa in the bedroom, nice to have somewhere to sit after a busy morning and recharge the batteries. The room was warm, but not overbearing. Staff all very pleasant and helpful, particularly the hard working girls in the breakfast room. Not only would we recommend the hotel, which we already have but we will return ourselves. December 19, 2012
Rated 5.0 out of 5.0 by Short Stay in Glasgow for Shopping The hotel is perfectly placed for the excellent shopping experience that Glasgow has to offer and discounted local secure car parking makes it an ideal to visit by car although bus and rail stations are within easy walking distance. There is no extra charge for Wi-Fi although it can be a very slow at peak times. I visited in December and felt that the room heating was not very efficient and could do with an upgrade to become more cosy. Having said that the breakfast was excellent, a choice of soft and hard pillows ensured a good night's sleep and the staff throughout were very friendly and helpful. I would highly recommend anyone visiting Glasgow to give this hotel a try for its central location, warm welcoming and value for money. December 19, 2012
Rated 4.0 out of 5.0 by Glaswegian Warmth! Three nights' stay in November:easy walk from Queen Street Station,warm welcome;compact ,spotless bedroom;great central location for shops ,restaurants and museums/galleries.Breakfast unpretentious but filling.I will be back! December 16, 2012
Rated 5.0 out of 5.0 by good hotel A very enjoyable 2 night stay. The staff in this hotel are all very friendly and efficient. Central location convenient for both bus and rail stations. Ideal for shoppers too. December 15, 2012
Rated 5.0 out of 5.0 by Great value - excellent location PROS: This was our second stay at this hotel. We went for X-mas shopping last year, and now again. It is only a 5 minute walk from Buchanan Bus Station (the main one, with buses every 15 minutes to and from the airport). Also, only 5 minutes' walk from a great shopping street - with all the major stores. It takes about 15 minutes to walk down to Argyle street, but we actually preferred the pedestrian street closer to the hotel, and the Buchanan mall. The service was excellent - both at the reception desk (friendly advice about sightseeing, with maps and realistic walking distance estimations), cleaning (friendly, smiling, cheerful maid coming in every day, not minding to be put "on hold" for some time as we were getting ready to go out), and breakfast staff, smiling, too, never stressed, even if the breakfast room was almost full). Free Internet service is another plus. CONS: Small TV screen (but still, it was a flat screen) and very slow Internet connection. Elevators often busy - and taking some time to accept the room keys (cards) - but, then again, this was Christmas season and the hotel was full! There was constant buzzing from some source outside (air conditioner?) which kept me awake. And finally - it was a little cold in the room, with only one radiator, but we may be spoilt from having plenty of geothermal heat in Iceland. December 14, 2012
Rated 4.0 out of 5.0 by no breakfast ? Room, hotel and reception staff great. Only problem is if you have a very early checkout your don't get any breakfast. December 14, 2012
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